An urgent but quick Shopify fix...needed tonight if possible.
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Description
Experience Level: Intermediate
Hi,
I had a fully functioning store until I removed my old developer (who hadn't worked on the site for at least a year) I was doing some general housekeeping and removing old users from the accounts/permissions. Unfortunately after I removed his account from the admin section, the custom colour palette he had set up has stopped working, is it possible that it was all linked?
I am looking to pay an hourly rate for a dev to roll back my site to approx 9pm last night. Is that possible?
The reason I ask is that I was also trying to add a new colour template last night however I'm pretty sure it wasn't my doing as we received an order at 2pm this afternoon with a colour that was selected from the palette and this was just before the colour palette stopped working (currently you cannot click on the first colour to see the rest of the chart). My site has been down for 3 hours as I can't get hold of either of the previous developers and I really need some help as soon as possible...could you please help me urgently?
I need to get this fixed asap this evening, are you available?. VHandB (Courtenay)
Kind Regards,
Courtenay
I had a fully functioning store until I removed my old developer (who hadn't worked on the site for at least a year) I was doing some general housekeeping and removing old users from the accounts/permissions. Unfortunately after I removed his account from the admin section, the custom colour palette he had set up has stopped working, is it possible that it was all linked?
I am looking to pay an hourly rate for a dev to roll back my site to approx 9pm last night. Is that possible?
The reason I ask is that I was also trying to add a new colour template last night however I'm pretty sure it wasn't my doing as we received an order at 2pm this afternoon with a colour that was selected from the palette and this was just before the colour palette stopped working (currently you cannot click on the first colour to see the rest of the chart). My site has been down for 3 hours as I can't get hold of either of the previous developers and I really need some help as soon as possible...could you please help me urgently?
I need to get this fixed asap this evening, are you available?. VHandB (Courtenay)
Kind Regards,
Courtenay
Dulwich Digital
100% (59)Projects Completed
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Freelancers worked with
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Last project
9 May 2022
United Kingdom
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Can I see a link to the site please? Cheers
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