Product tags not being applied (Woocomerce/ Wordpress)
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Hi All,
I run the website www.thewanderingwaiter.com
Restaurants can create a profile, add products to a menu and customers can purchase these products.
When restaurants are adding a new product they complete a New Product Form. Part of this form is to select some of the following 13 product tags- Alcohol Free, Diary, Free, Egg Free, Gluten free, Halal, lactose free, Nut Free, Pescatarian, Soya Free, vegan, Vegetarian, Wheat Free & yeast free.
When the form is submitted. these product tags are not remaining on the product.
To help you understand:
log in as my test restaurant here www.thewanderingwaiter.com
Username: leonie Gluck
Password: Sophia123!
if you go to the tab called "Add a new product" . If you complete the form with a test product. At the bottom of the form you will see the check boxes for product tags. if you tick some of these.
if you then log into www.thewanderingwaiter.com/wp-admin with the same details and go to "Products" if you find your Test product that you just created and click on it. On the right hand side you will see "Product Tags" and none will be selected. here it should have whatever product tags you selected in the product submission form.
Please can somebody investigate and fix.
I can supply pictures to help if neccessary
I run the website www.thewanderingwaiter.com
Restaurants can create a profile, add products to a menu and customers can purchase these products.
When restaurants are adding a new product they complete a New Product Form. Part of this form is to select some of the following 13 product tags- Alcohol Free, Diary, Free, Egg Free, Gluten free, Halal, lactose free, Nut Free, Pescatarian, Soya Free, vegan, Vegetarian, Wheat Free & yeast free.
When the form is submitted. these product tags are not remaining on the product.
To help you understand:
log in as my test restaurant here www.thewanderingwaiter.com
Username: leonie Gluck
Password: Sophia123!
if you go to the tab called "Add a new product" . If you complete the form with a test product. At the bottom of the form you will see the check boxes for product tags. if you tick some of these.
if you then log into www.thewanderingwaiter.com/wp-admin with the same details and go to "Products" if you find your Test product that you just created and click on it. On the right hand side you will see "Product Tags" and none will be selected. here it should have whatever product tags you selected in the product submission form.
Please can somebody investigate and fix.
I can supply pictures to help if neccessary
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i just visit your store need to ask one thing are you using any Woocommerce plugin or store related theme, because this issue is maybe because of azexo page builder, will you give full access to your store to fix the issue?