Helpdesk System
- or -
Post a project like this£4.0k(approx. $4.9k)
- Posted:
- Proposals: 19
- Remote
- #16037
- Expired
Full Stack Developer = (web, mobile) => ['.NET C#', 'Node.js', 'Angular', 'SQL', 'MongoDB', 'React Native'];
London
4224570585639355436503194043638772336142952729450625027712
Description
Experience Level: Expert
Hello Freelance,
I have a project and need all your help
We a travel company and now is using helpdesk system to support for all company's client. After one year launching, I recognized that it need to plus some suitable modules with our working effectively.
If any freelance can do it please contact me anytime
Note: It is very importance with our working and company. Thanks for our attention !
This is extra features:
+Convert the enquiry to make a ticket ID from manual submission or e-mail form
+ The admin assign this parent ticket to user staff.
The admin , user staff and client can see this parent ticket
+ The admin or user staff can create much child ticket they want and assign individual child ticket to an user suppliers or more user suppliers
+ The user suppliers can work on the assigned ticket
The user supplier can not view other child ticket or parent ticket
The clients can not view child ticket
+ Notes or reminder for each month
+ Confirmed status
If you have any questions please contact me through the clarification board.
Thanks.
I have a project and need all your help
We a travel company and now is using helpdesk system to support for all company's client. After one year launching, I recognized that it need to plus some suitable modules with our working effectively.
If any freelance can do it please contact me anytime
Note: It is very importance with our working and company. Thanks for our attention !
This is extra features:
+Convert the enquiry to make a ticket ID from manual submission or e-mail form
+ The admin assign this parent ticket to user staff.
The admin , user staff and client can see this parent ticket
+ The admin or user staff can create much child ticket they want and assign individual child ticket to an user suppliers or more user suppliers
+ The user suppliers can work on the assigned ticket
The user supplier can not view other child ticket or parent ticket
The clients can not view child ticket
+ Notes or reminder for each month
+ Confirmed status
If you have any questions please contact me through the clarification board.
Thanks.
Huyen D.
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Last project
23 Apr 2024
Viet Nam
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