Remote IT Support Engineers
4460
£10/hr(approx. $12/hr)
- Posted:
- Proposals: 13
- Remote
- #110761
- Archived
Description
Experience Level: Entry
We have recently launched a new IT Support company providing Managed Services to SME’s in the North East of England.
We are looking for multiple experienced IT support technicians with good all round skills and excellent customer service to be available on an ad-hoc basis who can troubleshoot and respond to customer queries remotely.
Likely support requests will range across - Wintel servers, PC's & Laptops, Windows OS, user application support and other generic user queries
The RMM tool being used is Kaseya and there will be a preference given to technicians with Kaseya Experience.
Tickets will be allocated to the most appropriate technical resources via an online portal for which suitable candidates will be given access.
The rates are to be agreed individually and will be dependent on the level of your skills & experience and will either be based on a “per ticket resolution” or block time.
The rate at which support tickets will be issued will vary from week to week and will obviously increase as the company grows and secures new customers.
If your interested please bid listing your skills & experience and we will see if we can add you to our resource pool.
We are looking for multiple experienced IT support technicians with good all round skills and excellent customer service to be available on an ad-hoc basis who can troubleshoot and respond to customer queries remotely.
Likely support requests will range across - Wintel servers, PC's & Laptops, Windows OS, user application support and other generic user queries
The RMM tool being used is Kaseya and there will be a preference given to technicians with Kaseya Experience.
Tickets will be allocated to the most appropriate technical resources via an online portal for which suitable candidates will be given access.
The rates are to be agreed individually and will be dependent on the level of your skills & experience and will either be based on a “per ticket resolution” or block time.
The rate at which support tickets will be issued will vary from week to week and will obviously increase as the company grows and secures new customers.
If your interested please bid listing your skills & experience and we will see if we can add you to our resource pool.
Darren P.
0% (0)Projects Completed
-
Freelancers worked with
-
Projects awarded
0%
Last project
20 Apr 2024
United Kingdom
New Proposal
Login to your account and send a proposal now to get this project.
Log inClarification Board Ask a Question
-
There are no clarification messages.
We collect cookies to enable the proper functioning and security of our website, and to enhance your experience. By clicking on 'Accept All Cookies', you consent to the use of these cookies. You can change your 'Cookies Settings' at any time. For more information, please read ourCookie Policy
Cookie Settings
Accept All Cookies