Experience Level: Expert
We are MS Dynamics CRM users and are integrating with Communigator for email delivery. We need help in setting up workflows so that we can trigger emails to go out based on certain criteria within the CRM. We have a multistep email follow up campaign where we need each email in the campaign to be triggered based on the date the new lead is set up in the CRM (i.e. one email is triggered immedaitely, one goes out 2 days later, one goes out 5 days later etc). We understand Communigator which sends out the emails but need help in configuring the CRM to trigger actions.
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