Refund and possible compensation

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Shekhar M.Kaushick B. have already sent a proposal.
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Experience Level: Intermediate
Hello Kaushick

just wondering if you can help us?

We have a used a web developer in India who has not completed work they agreed to and also have left our website in a mess which will cost money to rectify.

We have emails from them outlining what work they would do and also they have promised to refund money if they didn't do the work.

We have repeatedly asked them to complete the work which they keep promising and saying it will be completed by the next day but nothing happens.

The payment made was $500 although it is costing us around $1500 to have the site repaired because of the state they have left it in. Also the site has not worked correctly for weeks.

Initially I was thinking if sending a demand letter and see how they respond?

What are the implications and cost if we had to take them to court?

Can we charge them costs as well as compensation etc?

I look forward to hearing how you can help us?

Kind regards


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