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Mrs Karen Y.Stuart F. have already sent a proposal.
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Experience Level: Intermediate
We are a new Independent, whole of market mortgage brokerage business. Our goal is to become a successful, well known brand and ultimately we can only achieve this through growth.

We need mortgage appointments generated and booked in for our mortgage consultants to sell on.

We are looking for a professional and experienced telephone person to help draw up plans and implement an effective telephone strategy to get these leads in;

This will include;

1. Script development- We have an idea of what we are going to say, but it needs expanding
2. Help finding the right employees- We need someone to help interview potential employees (through people per hour), this includes role play and anything else necessary to help us find the best people.
3. Train up employees and make sure they can effectively deliver the script.

This would be for 2-4 part time employees initially

Additionally you would need to quality check the leads booked in. This will be a quick call to any appointment booked in on the previous day, to check it is worth a consultant going on. (Around 10 minutes a day) .There is no point a consultant going on an appointment and being turned away at the door or going on a visit that is unsuitable, therefore, you would have the responsibility of ensuring the consultants only go on quality calls.

You will need your own laptop and high speed broadband as you will be working through business skype and a call monitoring and recording system.

Please let me know why you would be the right person for the job


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