Call back leads within timeframe to confirm interest and suitability

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Mrs Karen Y.Sue S.Jane T.Melvin L. have already sent a proposal.
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Description

Experience Level: Intermediate
We generate high-quality leads for the domestic solar panel industry.

When a visitor enters their name and number on our web site they are pre-qualifying themselves as being interested in having solar panels installed.

However, we need to find out more about the lead before passing this to a solar installer. We also need to verify how urgent their requirement is.

It is important that leads are called within 30 minutes of placing their enquiry (within office hours), as leaving it longer than this runs the risk of them becoming uncontactable. Doing this should ensure that one call is only ever needed for contact each lead.

Full contact details for each lead will be emailed to you within a few seconds of placing their enquiry on our site. You'll ring the lead and ask 6 or 7 questions, as well as capturing further contact details.

You'll enter this information into our web based interface which includes prompts and possible questions you may get asked.

No evening work is required and normal office hours are fine. Leads will still be sent to you during the evening but can be run the next day.

We estimate you'll receive around 10-15 leads to call each day and this could be great for someone looking to fit this in around other commitments. Each call should only take a few minutes to complete so around 7-10 hours will be needed on a weekly basis. This could change if demand increases.

A professional, friendly and experienced manner are essential. No selling is required, it is simply asking a few questions over the phone to someone who is waiting to be contacted by you.

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