Contact current clients for customer feedback

  • Posted:
  • Proposals: 11
  • Remote
  • #1785092
  • HIGH VALUE
  • Awarded
Helen C.
Natalie L.Amrit G.Shaun G.AMANDA B. + 6 others have already sent a proposal.
  • 3

Description

Experience Level: Expert
Hello, we have a digital design agency and we are looking for someone to contact current clients to request their feedback on our service. We are pretty flexible how this could work. For instance we could provide 10 clients a week to get in touch with and discuss their experiencing of working with us.

In total there would be a maximum of 60 clients to speak with. Not only are we requesting their feedback but we also want to see if there is anything they would like us to help them with on the horizon.

The two aims of the phone call would be to receive valuable feedback on our service, to see what we can improve. Secondly it would be to see if there is anything we can help them with and hopefully sell a service once we have taken a look at the requirement.

Some knowledge of WordPress would be a bonus but is not essential. Previous customer service and sales would be great :)

This is for UK only. Please do not ring us directly.

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Clarification Board Ask a Question

  • Francis E.

    When are you hoping to complete this exercise Guy?