I need my questions on PPH helpdesk answered urgently - pending since 2nd of February

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Experience Level: Intermediate
I have been waiting for a proper response from your helpdesk regarding 2 tickets that have been pending since 2nd of February last week. There are no contact numbers on the site! These are regarding financial matters that are preventing us from even starting a project! - How can I get in touch!?

The ticket reference numbers are as below:
#394834
#394965

- Extremely Frustrated Buyer

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