Support is required on Monday - Friday and It will take around 1 - 2 hours per day to answer all tickets.
We have set up a knowledge base on Zendesk which you can use to find out how to answer different tickets. We also have lots of canned responses which you can use to answer tickets.
Nutribuddy Ltd100% (33)
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Is this role still available please?
I am already working as a customer service specialist in beachbody.com and I have 5 years of exp in email support.
I worked with UC, O2 UK, Tesco, Vodafone etc... I will be happy to take care of these emails.
lets have a quick discussion about all the responsibility and hourly payments.
Zendesk Professional here :)
I was wondering if you had set hours during the day that you're looking for or if this is more flexible i.e you're happy as long as tickets are answered between 9am-5pm?
I look forward to hearing from you.
Can you show budget?