Credit Controller

We are looking for someone to chase outstanding invoices.

We are a small and growing family business, based on the Warwickshire / Leicestershire border. We produce a monthly trade and leisure magazine. Our business is growing and becoming a little too much for us to control on our own, so it may be time to bring in some help.

One area we struggle with is credit control. Most customers pay their bills on time or after a single reminder invoice. Some however are a little more forgetful!

We are looking for someone with experience in credit control, to chase down these payments. To begin with a simple call to the customer often works, just to politely remind them their bill is outstanding and when will they pay. We then need someone who can turn up the pressure a little if the customer still doesn\'t pay, still a polite approach but more assertive.

We are not interested in anyone who uses an aggressive approach, we have good customers who just need a push from time to time. You do need to leave an impression on them though when required.

It would be advantageous (but not a necessity) if the credit controller were able to process credit card payments over the phone, on their own device. Im not sure of the implications of this but we can discuss if it is an option.

We feel to begin with a couple of hours per month should be enough, but this is open to change if need be, from your point of view or ours.

We are a friendly business to work with and we are hoping to release our second magazine in 2011, so now would be a good time to get on board. I look forward to hearing from you.

Richard.