Temporary VA/PA based in UK

We require a temporary VA/PA to help us run the agency to cover this busy season. We're a small ecommerce and email marketing agency based in Yorkshire, specialising in ecommerce design and development, email marketing and SEO. Hours are flexible between 9am-5pm Monday to Friday.

Tasks Include:

• Sending invoices, proposals and quotes, data entry and chasing late payments
• Responding to emails on our helpdesk transferring tickets to management for urgent matters
• Reply to emails for sales/general enquiries and book appointments for sales consultant
• Receiving phone calls, making phone calls, transcribing voicemails and taking messages
• Adding email addresses to mailing lists and writing/sending newsletters
• Updating CRM (contact database) with notes, quotes and phone call logs
• Adding products to client websites (training provided)
• Identify and research new sales prospects & opportunities
• Similar tasks relating to customer service, sales, marketing and admin

You must have a quiet and non-disruptive work environment as you will be required to take and make phone calls between 9am-5pm. If you meet the following criteria we would love to hear from you.

• Excellent grammar and email etiquette with a friendly yet professional telephone manner
• Experience in Zendesk, MailChimp, Xero and CRMs, or willing to be trained up in a short amount of time
• Highly organised, social savvy, committed and reliable, able to multi-task and be resourceful

Preferred VAs will be asked to have a phone/skype interview to discuss the job