Administration / Operation executive

CAREER OBJECTIVES

General / Technical management, logistics, transportation and supply chain, Sales & Marketing, Finance - excellence in strategy, costs optimization, business development, operational excellence, change management and restructuring

LEADERSHIP HIGHLIGHTS

* Leading teams in different company momentum (start-ups, running business, restructuring. downsize phase)
* Design, implementation and management of various cross-industry logistics, transportation and supply chain projects for leading 3PL companies PAN European: DHL
* Led over 50 implementations and costs optimization initiatives for customers securing in total over 15, 000, 000 Euro savings

PROFILE

* Implementation and management of accounts and numerous cross-country logistics & transportation projects for 3PL customers in 65 countries, such as Sorayai Branches in Kingdom of Saudi Arabia, Middle East, Africa, China, Russia, Australia, Japan, Singapore, Bangkok, Pakistan, India, Europe, United States of America, and New Muslim States.
* Successful team leadership with hands-on approach while starting new company, boosting existing business and restructuring previously state own company
* Operational excellence and customer focused strategies preparation and implementation at leading blue chip and private owned third party logistics providers on domestic and PAN European level
* Several IT solutions definition and implementation for both customers and internal third party logistics providers processes
* Core professional competencies include sales and business development, revenue management, cost optimization and customer P&L analysis, new product development and product management, operational excellence, customer experience and relationship enhancement, strategic marketing and sales management, supply chain strategies, process reengineering and creation, operational consulting and operations improvement

Recognition

"Best Performer" and "Excellence" Awards for outstanding managerial leadership and “Gold Medal” honorarium for admin managerial excellence.

Core Competencies

Tender / Contracts Management (Strategic, Tactical, Operational), Recruitment, Orientation, Industrial Relations Management, Management of Payroll Processing, Employees Data, Compensation & Benefits, Management of Downsizing, Layoff, Restructuring, Cost Reduction, Safety Health, Security & Privacy Issues, Administrative Management (Lead Auditing, Office Mechanism, Information Management, Cost Accounting / Records, Budgeting & Planning, Procurement & Purchase, Maintenance and Project Management), Administrative Functions (Planning, Staffing, Leadership, Evaluation Quality, Record Transactions), Business Improvement & Cost Reduction, Road-Mapping

CAREER HISTORY

May 2003 – Present
AL_SORAYAI CARPET GROUP, Jeddah, KSA

Operations Advisor

Producer of all kinds of carpets with tufting and weaving plants, made of synthetics and woolen yarn, (London Stock Exchange listed, 300K HA area operations)

* Design and implementation of logistics and operations functions in Ukraine (start-up of 80K square meters universal warehouse space and 700+ fleet units dedicated for both agricultural and regular cargo transportation)
* Preparation and implementation of SOM and SLA's for business units logistics and operations (delineation OPS – Logistics; fertilizers, water and oil supply strategy; rail and sea supply chain strategies for raw materials sourcing and final products movements)
* Staffing and interim management for operational and logistics departments (80+ employees)

April 2000 – May 2003
AL_SORAYAI CARPET GROUP, Jeddah, KSA
Strategy and Development Director

Third Party Logistics provider (Jeddah Stock Exchange listed, 150 MEuro revenue, 3000 employees)

* Having capability to supervise the entire plants as overall head of Division with profit & loss responsibility.
* Strategically, with results, holding others accountable, innovation and client services orientation.
* Company restructuring project creation and implementation (12 MEuro costs reduction yearly)
* Redesign of operational processes and procedures in the area of core business (FTL, PTL, LTL domestic- international, warehousing) leading to further process and staffing costs reductions (downsize project of employment reduction from 3000 to 2300 employees)
* Implementation of new sales structure (sales realignment, clustering, target settlement, customers segmentation and targeting, revenue management, product management)
* Sales and Marketing departments management (50+ employees: key account, field sales, inside sales, customer service, call centre, pricing, business intelligence, CRM and marketing)
* Creation and implementation of company strategy 2007-2009 (operational excellence strategy)
* Sales and costs budget creation and responsibility in LTL, FTL, logistics (80+ M Euro yearly)
* New products definition and implementation (express, VAL, air and sea, customs downsize)
* New and existing customers implementation and development securing harmonized grow
* Customer profitability management and segmentation, PR and investor relations

January 1995 – April 2000
AL_SORAYAI CARPET GROUP, Jeddah, KSA
Senior Manager Operation

* Strategy development together with Management Board
* Supervisory Board regular routines

Synopsis of My Nature of Work

As a Administration / HR Manager, have performed broad range of duties such as oversee secretarial and reception services, administration, payroll, conference planning and travel, information and data processing, mail, materials scheduling and distribution, printing and reproduction, records management, telecommunications management, security, parking, energy consumption, and personal property procurement, supply, recycling, and disposal. Managed support services for organizations as diverse as insurance companies, computer manufacturers, and government offices. Supervised staff of support services, mid-level managers, on the other hand, develops departmental plans, set goals and deadlines, implement procedures to improve productivity and customer service, and define the responsibilities of supervisory-level, oversee all support services, oversee the preparation, analysis, negotiation, and review of contracts related to the purchase or sale of equipment, materials, supplies, products, or services. In addition, distribution, and store supplies, dispose of surplus property or oversee the disposal of unclaimed property. Also it includes planning, designing, and managing buildings, grounds, equipment, and supplies, information technology, architecture and engineering, real estate, project planning and management, communication, finance, quality assessment, facility function, workplace planning, budgeting, purchase and sale of real estate, lease management, renovations, or architectural planning and design. To oversee renovation & environmental health, and security standards and planning to use of “green” energy–electricity generated from alternative and cost efficient energy sources, such as solar panels or fuel cells. In addition to the above-mentioned professional assignments, performed and supervised several routine functions related to office and general administration.

Technical Leadership

1. Implemented SAP in three factories at Jeddah, & sales points. Spearheaded ISO certification for several Distribution Centers.

2. Implemented web-based order processing and established the eCom framework between Suppliers and all Branches.

November 1988 – April 1995
Dewan Sugar Mills Limited, Thatta, Pakistan
Admin / Warehouse / Logistics / Procurement /Contracts Manager

Logistics services provider
* Creation, development and implementation of country Logistics/Procurement strategy.
* Top customers implementation and development on both country and regional level
* Regional and Country level Key Account Management support on multi country tendering
* Management of Freight tenders (PAN European tenders won: BMW (valued 72 MEuro), Phillips (valued: 10 MEuro)
* Several cross-functional multi-country projects implementation
* Local Freight product support and development (LTL International operational development securing row of 70 %)
* Freight sales budget responsibility (30 MEuro)
* Domestic and international cross-selling initiatives and activation plans development
* Market, customer segmentation and clients clusters targeting accordingly to operational strategy
* 10 direct reports in development team on country level, approx 100 peers globally
* Pricing analysis, revenue management, new products development, market intelligence
* Responsibility for acquisitions backing-up non organic grow of DHL Freight

March 1984 - November 1988
Adam Sugar Mills Limited, Chistian, Bahawalnagar
Manager Admin / Warehouse / Logistics / Procurement

* Start-up: settling down company in country business development, sales structure, major accounts, operational structure, processes, New IT policy
* Acted upon on Company grow responsibility:
* Logistics centre renovation project design and implementation
* Operational software implementation (distribution and warehouse management software)
* SAP sales and distribution module elements implementation,
* Controlling software implementation (GPS, Green truck and internet client module), IT implementation (branches EDI and point-to-point IP and radio frequency networks spine)
* Key accounts projects implementation and management
* Daily management (sales, transportation, forwarding, warehousing departments, long and short haul trucks schedule implementation, 70 persons across country)
* Hippos Logistics Modules merger with preparation and coordination leading to establishing Nagel
* Nagel Group general processes and procedures introduction to Nagel Polska
* International transportation schedule implementation (LTL, PTL and FTL transportation)

ADDITIONAL RESPONSIBILITIES

Mergers & Acquisitions
• Integral part of numerous leadership committees assessing potential acquisition opportunities, conducting due diligence recommending decisions. Actively participated in negotiations for and analysis of acquisitions and divestures for (Groups / Corporations & Large International Securities Companies). Provided expertise in integrations of human resources, HARIS, employment law and tax incentives for multiple groups.

Managing CBA
• During my tenure of service with Dewan Sugar Mills 4 times and Adam Sugar Mills 2 times have the agreements with newly elected Collective Bargaining Agent (C.B.A.) served with a Charter of Demands on behalf of the employees union of the companies, achieved better results.

Adam Sugar Mills Limited, Manager Administration / HR (1984-1988)
Adam Sugar Mills Limited, Assistant Manager Administration (1982-1983)
PN Dockyard, Training for Admin, Industrial Relations (1980-1981)



EDUCATION & CERTIFICATIONS

Master of Political Science - University of Karachi, Pakistan

MBA - Business Administration – The University of Georgia, USA
Supply Chain Management - The University of Georgia, USA

Certified Production & Inventory Management (CPIM)
Certified Purchasing Management (CPM)

PROFESSIONAL AFFILIATIONS

American Production & Inventory Control Society (APICS)
Institute of Supply Management (ISM)
American Society for Quality Control (ASQC)
Project Management Institute (PMI)
Society of Human Resources Management (SHRM)

COMPUTER SKILLS

Windows XP/2000/Vista, Office, Works, Access, SAP, DOS