SLA Expert , Saudi Arabia

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Experience Level: Intermediate
We are looking for Subject Matter Expertise candidates to be involved in a project which will take place for 6 months. The project is generally based on Telecom regulation processes and the expectations from the SME are the following: supporting the service level agreement (SLA) development and deployment for services across the telecom organization, reviewing and assessing all existing SLAs within the telecom company, assisting marketing in developing marketing strategies for SLA offering. Your knowledge of Information Technology Infrastructure Library (ITIL) you can used in your previous projects.

Start Date: End of February
Duration: 6 months

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