Native French & Spanish speakers needed - no sales involved.
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Post a project like this3512
€1.0k(approx. $1.0k)
- Posted:
- Proposals: 15
- Remote
- #547845
- Awarded
591223127958191317437470509236532834588189664497666737726801736167
Description
Experience Level: Expert
Estimated project duration: 1 - 2 weeks
General information for the business: Using the Net Promoter Customer Loyalty questioning methodology
Geographical areas: France & Spain
Data to include: Existing customer data - including direct lines and mobiles where possible, supplied by my client.
Extra notes: I need a native French and Spanish speaker to undertake simple but important research on behalf of a client of mine, commencing for 10 working days during the middle of September. The research requires calling existing customers and asking 2 or 3 very simple questions based on the Net Promoter model (NPS):
1. On a scale of 0-10, where 10 is high, how likely is it that you would recommend [company name] to a colleague?
2. What would you say is the main thing influencing your score?
Questions will be asked in the local language. The second question allows the customer to feedback in his own words, so it's vital you can write down everything the customer says WORD FOR WORD in the local language, and then translate it in to English. This is all done on my client's CRM for which training will be given (very easy to use). If you think you can help, please get in touch ASAP.
Please note, I will only accept bids where you *mother tongue* is French or Spanish. Please do NOT bid if you are not French or Spanish. I will however consider strong applicants where the language is a secondary and very fluent/strong language but preference will be given to native speakers.
Knowledge of the NPS model is helpful but not essential. For more information, simply Google 'Net Promoter Score'.
Geographical areas: France & Spain
Data to include: Existing customer data - including direct lines and mobiles where possible, supplied by my client.
Extra notes: I need a native French and Spanish speaker to undertake simple but important research on behalf of a client of mine, commencing for 10 working days during the middle of September. The research requires calling existing customers and asking 2 or 3 very simple questions based on the Net Promoter model (NPS):
1. On a scale of 0-10, where 10 is high, how likely is it that you would recommend [company name] to a colleague?
2. What would you say is the main thing influencing your score?
Questions will be asked in the local language. The second question allows the customer to feedback in his own words, so it's vital you can write down everything the customer says WORD FOR WORD in the local language, and then translate it in to English. This is all done on my client's CRM for which training will be given (very easy to use). If you think you can help, please get in touch ASAP.
Please note, I will only accept bids where you *mother tongue* is French or Spanish. Please do NOT bid if you are not French or Spanish. I will however consider strong applicants where the language is a secondary and very fluent/strong language but preference will be given to native speakers.
Knowledge of the NPS model is helpful but not essential. For more information, simply Google 'Net Promoter Score'.
Pecu Nino
96% (10)Projects Completed
24
Freelancers worked with
26
Projects awarded
25%
Last project
31 Oct 2018
Belgium
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