Write up legal agreement for the supply of a service to a company, including enforceable service levels

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We require a contract to be written up between our company and a new service provider.

We know what we want to be included but would like further recommendations as to anything we have missed, and to make sure that it is legal sound.

The basic details are

1) Details about the service
2) The Agreed service levels
3) How to terminate the contract, including a get out clause in case the Service level is poor
3) Owner ship of materials

I have a document written up, but need this written up as a formal contract.

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