Various Office365 Onedrive IT support issues
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Description
Experience Level: Intermediate
Estimated project duration: less than 1 week
We are a small accountancy firm: We have a few issues with various computers as follows:
1. Outlook - sending emails from one account seems to get stuck in the outbox and won't send
2. When opening/closing files in office there's a constant popup asking me to sign-in when that's already been done.
3. Searching emails - sometimes there's an email that isn't found but exists if one scrolls through inbox.
4. Saving all attachments - sometimes doesn't work and all attachments have to be saved individually
On a slightly different note, I think a holistic look at how we save our files and their structure would be useful. At present we have a Onedrive account for simplicity but have used Sharepoint in the past where it didn't quite work well due to the restrictions in number of files per folder.
I'd like a quote with a breakdown in terms of hourly rate so that any additional work is billed at the same rate and is transparent.
It's likely that this will lead to regular work!
1. Outlook - sending emails from one account seems to get stuck in the outbox and won't send
2. When opening/closing files in office there's a constant popup asking me to sign-in when that's already been done.
3. Searching emails - sometimes there's an email that isn't found but exists if one scrolls through inbox.
4. Saving all attachments - sometimes doesn't work and all attachments have to be saved individually
On a slightly different note, I think a holistic look at how we save our files and their structure would be useful. At present we have a Onedrive account for simplicity but have used Sharepoint in the past where it didn't quite work well due to the restrictions in number of files per folder.
I'd like a quote with a breakdown in terms of hourly rate so that any additional work is billed at the same rate and is transparent.
It's likely that this will lead to regular work!
AJ D.
86% (7)Projects Completed
17
Freelancers worked with
15
Projects awarded
27%
Last project
6 Jan 2022
United Kingdom
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Hi,
I have the same question. Where in the UK are you and how many PC's do you have?
Regards
CosmaAJ D.01 Aug 2018Sutton, Surrey and in total 5 machines.
Thank you :) -
Hi AJ. Could I ask the location of your office, and how many PCs have this issue?? thank you. Tony
AJ D.01 Aug 2018Sutton, Surrey and in total 5 machines.
Thank you :)
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