Application running slowly over the network

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  • Proposals: 4
  • Remote
  • #701077
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Jamie M.Sam F.Andrew B.Gusti H. have already sent a proposal.
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Description

Experience Level: Expert
Estimated Job duration: 1 day or less
General information for the business: IT Managed Service Provider
Description of support work: We have a client document management application with a plug in tied to office 2010 managing file structure and file attributes. The application / network allows saving within word, outlook and excel. We have speed issues over a site to site VPN, where folder structure take between 30 seconds and 4 minutes to populate within the folder tree view and saving speeds.

We need support on troubleshooting the application network with Wireshark and other monitoring tools to identify the bottleneck within the process and solutions offered.
Extra notes: Based on successful completion, we will add your details to our database of freelancers for a national IT support company for any further work

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