Employee Tax issue with HMRC and our company
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Certified Accountant + Xero/Sage/QB Expert + loss claim, grant & loans
City of London
5332730864081213411271871582305257426326070192754097
Description
Experience Level: Intermediate
We need someone with expert knowledge or worked with HMRC in the past to resolve this matter. Please let me explain the situation: Only UK bids will accept.
Tax period 2017 to 2018
We purchased a Care Home on 20th January 2018. We took over all staff and payroll details from previous owners from this Date.
We use Quickbooks for payroll. We had to import all staff details and payroll data from the previous owner to our payroll system. When we import data, we made a mistake by importing all the data.
When we imported data, it also imported data to “This employment Taxable Pay” and “This Employment Tax Paid” fields from previous owner details. It should be all Zero for all fields. Please see an attached print screen for your information purpose.
Due to this issue, HMRC believes employee earned £7136 from our company but employee earned £249 from us, therefore, HMRC started taking tax from an employee.
We did rectify this issue within 4 weeks but employee left with us on 4th February 2018, therefore, her tax issue was still outstanding before she left our company.
The employee received a letter from HMRC regarding employee owes nearly £1400 tax for 2017 to 2018 year due to the above error.
We have spoken to HMRC few times and they advise us to update records and run Period 44 payroll again and submit to HMRC. We have tried to do that but we had an error message from Quickbooks that this period payroll already submitted therefore we cannot run and submit again.
We did submit all documents and letters to HMRC via post with all proof but they ask us to use HMRC basic PAYE tools. We have used this tool to correct tax but HMRC still not updating records manually or automatically for an employee.
We do not have 2017 to 2018 payroll anymore in QuickBooks. We do have all records in electronic copy.
We have contacted HMRC many times to resolve this matter. There are two different departments, one for employee helpline and another one is employer helpline but it seems they do not share information between each other or cannot solve this issue (it seems).
I can explain this over the phone if you need more information to bid or take this job.
We will also share all the details for this work.
Please let us know how you would able to resolve this issue and how much will you charge us?
Please do give us all the details so we can make a decision.
Thanks
Tax period 2017 to 2018
We purchased a Care Home on 20th January 2018. We took over all staff and payroll details from previous owners from this Date.
We use Quickbooks for payroll. We had to import all staff details and payroll data from the previous owner to our payroll system. When we import data, we made a mistake by importing all the data.
When we imported data, it also imported data to “This employment Taxable Pay” and “This Employment Tax Paid” fields from previous owner details. It should be all Zero for all fields. Please see an attached print screen for your information purpose.
Due to this issue, HMRC believes employee earned £7136 from our company but employee earned £249 from us, therefore, HMRC started taking tax from an employee.
We did rectify this issue within 4 weeks but employee left with us on 4th February 2018, therefore, her tax issue was still outstanding before she left our company.
The employee received a letter from HMRC regarding employee owes nearly £1400 tax for 2017 to 2018 year due to the above error.
We have spoken to HMRC few times and they advise us to update records and run Period 44 payroll again and submit to HMRC. We have tried to do that but we had an error message from Quickbooks that this period payroll already submitted therefore we cannot run and submit again.
We did submit all documents and letters to HMRC via post with all proof but they ask us to use HMRC basic PAYE tools. We have used this tool to correct tax but HMRC still not updating records manually or automatically for an employee.
We do not have 2017 to 2018 payroll anymore in QuickBooks. We do have all records in electronic copy.
We have contacted HMRC many times to resolve this matter. There are two different departments, one for employee helpline and another one is employer helpline but it seems they do not share information between each other or cannot solve this issue (it seems).
I can explain this over the phone if you need more information to bid or take this job.
We will also share all the details for this work.
Please let us know how you would able to resolve this issue and how much will you charge us?
Please do give us all the details so we can make a decision.
Thanks
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