Advice on a contract with notice period

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Jules A.
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Experience Level: Intermediate
Hi James,
Wondered if you can assit. I am looking for legal advice on a contract renewal.
i have been with a software service provider for 2 years and my contract was due for renewal on the 13th November. I gave them notice today, but as I am a week late in giving them notice, they are upholding their terms and conditions and requesting a full annual payment which is £1600 upfront payment for services for 2019/2020.

I have offered to make an administrative /part payment for being a week late with my 4 week notice, but they are stating that the full payment is due which i think is very harsh

Do I have any legal standing, If I have not yet taken the service and have given 3 weeks notice instead of 4.

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