Virtual telephone assistant
- or -
Post a project like this4493
£16/hr(approx. $20/hr)
- Posted:
- Proposals: 15
- Remote
- #105432
- Awarded
VA / Administration / Bookkeeping - QuickBooks / Customer Service / Credit Control / Sales
Camborne
Virtual Assistant - Supporting Landlords to manage their property portfolios
Wellingborough
Freelance All-rounder, Writer, Virtual Assistant, Project Manager, Whatever needs doing...
Leigh-on-Sea
2164401448115827101621108504154722190573204465224513225110226917230107
Description
Experience Level: Intermediate
International company established in the United Kingdom is looking for a phone assistant part-time job from home or from your work. The scope of work is handling calls and information service for customers of our service companies. It is no telesales or telemarketing but the clients will call to you for information about our company. One call takes between 10-15 minutes. It is occasional job.
Your role:
• To receive Inbound calls/orders from customers
• To liaise with the Company Managers to ensure all data is captured and updated.
• Handling customer’s queries and overcoming ordering / fulfilment difficulties that the customer may be experiencing.
• To meet Client expectations whilst maintaining awareness of productivity rates at all times
• To take on knowledge and expertise in order to give accurate information
Skills:
• Excellent customer service skills
• Be a self motivator with experience of working with people
• A confident telephone manner to enable you to successfully describe service.
• A keen interest and knowledge in social care.
• Good keyboard skills and computer literacy are necessary together with an eye for detail
• Have a Proactive approach to problem solving and the day to day task.
We offer:
- Work from home or from your current job
- Pay by phone calls handled - 4-6 GBP / call or 200 GBP/month (20 hours/month)
Your role:
• To receive Inbound calls/orders from customers
• To liaise with the Company Managers to ensure all data is captured and updated.
• Handling customer’s queries and overcoming ordering / fulfilment difficulties that the customer may be experiencing.
• To meet Client expectations whilst maintaining awareness of productivity rates at all times
• To take on knowledge and expertise in order to give accurate information
Skills:
• Excellent customer service skills
• Be a self motivator with experience of working with people
• A confident telephone manner to enable you to successfully describe service.
• A keen interest and knowledge in social care.
• Good keyboard skills and computer literacy are necessary together with an eye for detail
• Have a Proactive approach to problem solving and the day to day task.
We offer:
- Work from home or from your current job
- Pay by phone calls handled - 4-6 GBP / call or 200 GBP/month (20 hours/month)
DIFF s.r.o.; V.
100% (1)Projects Completed
3
Freelancers worked with
5
Projects awarded
33%
Last project
17 Sep 2012
Czech Republic
New Proposal
Login to your account and send a proposal now to get this project.
Log inClarification Board Ask a Question
-
There are no clarification messages.
We collect cookies to enable the proper functioning and security of our website, and to enhance your experience. By clicking on 'Accept All Cookies', you consent to the use of these cookies. You can change your 'Cookies Settings' at any time. For more information, please read ourCookie Policy
Cookie Settings
Accept All Cookies