Looking for temporary customer service staff (web-based ticket system)
- or -
Post a project like this3707
£10/hr(approx. $12/hr)
- Posted:
- Proposals: 21
- On-site in Southampton, GB
- #408649
- Awarded
Business Management Consultant, Virtual Assistant (VA), Photographer, Blogger and YouTube Vlogger
City of London
Administrator, audio typist, PA, transcriptionist, copywriting, editing documents, word, excel
Liverpool
Virtual Assistant, Administrator, Receptionist, Customer Services and Sales
City of London
55227658759600445600350600162600024599477579278576731512909345975
Description
Experience Level: Entry
Estimated project duration: 1 - 2 weeks
Ideally based at our offices near Southampton, but also interested in remote workers.
Purpose: Ensure a high level of customer care and quality of service for our online services (www.multiplaygameservers.com), tackling customer service queries and basic technical queries (first line level).
Areas of Work:
- Ensure timely resolution to customer service, support, and SLA enquiries
- Responsible for managing ticket queues within our online support systems
Skills and Experience:
- Good written and verbal English communication skills
- Experience in working in a customer service environment
Purpose: Ensure a high level of customer care and quality of service for our online services (www.multiplaygameservers.com), tackling customer service queries and basic technical queries (first line level).
Areas of Work:
- Ensure timely resolution to customer service, support, and SLA enquiries
- Responsible for managing ticket queues within our online support systems
Skills and Experience:
- Good written and verbal English communication skills
- Experience in working in a customer service environment
Craig F.
100% (8)Projects Completed
1
Freelancers worked with
2
Projects awarded
100%
Last project
24 Mar 2014
United Kingdom
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