One off outbound call project - data capture

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Ernest B. has already sent a proposal.
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Description

Experience Level: Intermediate
I have a one off outbound calling project. We are a flower delivery business. We recently had a request to deliver some flowers to a patient in a maternity
department. You will call the department and enquire whether the patient is still a patient in the department or gone home. If the person is still there we would
explain who we are and ak the midwife to ask the patient to call us as we have a delivery for them and need to discuss this with them.
If the patient has gone home we would explain that we have delivery request which has been paid for but we do not have the home address to deliver them to and
the person requesting delivery has not left their phoner number.
We would therefore try to persuade the midwife to give us the telephone number of the patiet. Once this has been succesfully captured we can try for the home address.
If you are interested to complete this asap please contact me for the department\'s telephone number and the patient\'s details as well as the number we need to leave for them to call back on if they are still there.
The whole aim of the project is to capture the mobile number of the patient. If they are in hospital they will call us to provide it. If not we are aiming to capture this from the midwife.

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