In December of last year there was an issue of my hardware.
I performed a time machine backup of all my data.
When the machine was returned to me I restored my mac.
Everything worked perfectly except outlook.
When opening of the application it prompted me to rebuild main identity.
"Your database could not be rebuilt. [-18000]"
I need to recover around 7GB of emails.
Please note both Microsoft and Apple could not retrieve these email
Please get in touch if you think you could recover the emails. I cannot pay £50 for an attempt unfortunately.
Mark B.100% (2)
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Are you tried this:
Create a new Outlook Identity, remove the database file, then copy your data records into the new identity and use the Outlook database utility to rebuild the database.
Please send a link of your databaseMark B.06 Apr 2017
Thank you for your reply. Microsoft tried this method both 1st and 2nd line support with no success. I wish it was that simple. I will require someone that has dealt with this kind of problem before dealing with identities and time machine issues.
Please note both microsoft and apple remote controlled my imac and tried various methods to recover the email.