Comment analysis & categorisation
- or -
Post a project like this2315
£20(approx. $25)
- Posted:
- Proposals: 8
- Remote
- #1792851
- Completed
CRM & Email Marketing Specialist | Business Writing | Marketing Consultancy & Strategy |
Manchester
Sales, Data Analysis, Data Cleanse, Business Intelligence, Business Analysis, Project Managment, Consultacy
Paisley
Customer Support, Bookkeeping, Data entry, Product listing, Virtual assitant
Coimbatore
153565819159501085305450101193744173782819098221926588
Description
Experience Level: Entry
Estimated project duration: 1 day or less
Looking for someone to read customer comments and classify it into the appropriate grouping(s) to help with analysis.
The comments can be both positive and negative at the same time.
Because of this we need someone who will be able to pick up on the nuances and make sure everything is correctly allocated.
For example if the comment was "I've had better pints before but the staff were lovely and really helpful and the bar its self is a great venue" this would be categorised as a negative for drink but positive for staff and venue.
Accuracy is key.
Our system is easy to use - each review is automatically entered into the system so I am just looking for someone to read the comment and tick the appropriate boxes.
There are around 40 different possible categories that a comment could be allocated to.
Comments can range in length from 8 to 2000 characters. Average is 150.
Initially this would be a fixed price project with 100 reviews to categorise. I'd expect this to take a maximum of 2 hours.
If quality and accuracy of work is sufficient there is the possibility of ongoing work for the foreseeable future.
The comments can be both positive and negative at the same time.
Because of this we need someone who will be able to pick up on the nuances and make sure everything is correctly allocated.
For example if the comment was "I've had better pints before but the staff were lovely and really helpful and the bar its self is a great venue" this would be categorised as a negative for drink but positive for staff and venue.
Accuracy is key.
Our system is easy to use - each review is automatically entered into the system so I am just looking for someone to read the comment and tick the appropriate boxes.
There are around 40 different possible categories that a comment could be allocated to.
Comments can range in length from 8 to 2000 characters. Average is 150.
Initially this would be a fixed price project with 100 reviews to categorise. I'd expect this to take a maximum of 2 hours.
If quality and accuracy of work is sufficient there is the possibility of ongoing work for the foreseeable future.
Jack B.
100% (9)Projects Completed
6
Freelancers worked with
7
Projects awarded
57%
Last project
11 Feb 2019
United Kingdom
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