Looking for a Customer Service Assistant
- or -
Post a project like this$100
- Posted:
- Proposals: 20
- Remote
- #2192515
- OPPORTUNITY
- Expired
Experienced Sales Executive with a demonstrated history of working in the staffing and recruiting industry. Skilled in Negotiation, Analytical Skills, Coaching, Sales, and Executive Search.
Mandaluyong City
2448160246881524433092460326234839424415312453744245145181580413575113387452425690
Description
Experience Level: Expert
Hi!
I am looking for a PERSON, who will be processing emails (and possibly calls) directed to our customer support. It is a part time job, working Monday-Friday, there are from 60 to 100 emails from the USA (NY) a day. We provide with all the necessary templates.
Your English should be fluent both oral and written as you'll be mostly dealing with people writing from the USA.
You will be answering calls/emails from amazon/godaddy. And you are supposed to know how to work with zendesk as we are going to integrate our system with that.
I am looking for a PERSON, who will be processing emails (and possibly calls) directed to our customer support. It is a part time job, working Monday-Friday, there are from 60 to 100 emails from the USA (NY) a day. We provide with all the necessary templates.
Your English should be fluent both oral and written as you'll be mostly dealing with people writing from the USA.
You will be answering calls/emails from amazon/godaddy. And you are supposed to know how to work with zendesk as we are going to integrate our system with that.
Elena P.
100% (3)Projects Completed
3
Freelancers worked with
3
Projects awarded
5%
Last project
22 Apr 2019
Russian Federation
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Log inClarification Board Ask a Question
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Hi Elena, you mentioned it is a part-time role, however indicate working hours are between 9 am and 6 pm, which sounds more like a full-time role. Are you looking for 8 hours a day or less? If less, how many hours exactly per day? Thank you for the additional information.
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What timezone are we talking about ?
Elena P.30 Oct 2018It's monday-friday, 9am-6pm from New York. But the job is mostly about answering emails, as there are about 5 calls a day
Siddharth S.31 Oct 2018thank you
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What is the timing of calls?
Elena P.30 Oct 2018It's monday-friday, 9am-6pm from New York. But the job is mostly about answering emails, as there are about 5 calls a day
731152730058730041
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