I need a PA / 1st line support person to work flexibly approx 15-20hrs pw
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Post a project like this2902
£10/hr(approx. $13/hr)
- Posted:
- Proposals: 30
- Remote
- #1122255
- Awarded
Web Researcher ,Virtual Assistant,Speaker/Host for Online Meetings,Researcher,Articles,Teacher,Business reports,Excel,Technical reports,SEO
Ghaziabad
Lead Generation,Data Analysis,Data Visualization,Dashboard,LinkedIn Leads,Market Research,MS Excel,Google sheets,Web Research,CRM/CMS,Google Ads,PPC
Bay Minette
Virtual & Admin Assistant, Social Media Manager, Researcher, Blog Manager, E Commerce and Customer Service.
Nairobi
Virtual Assistant, Real Estate, Data Entry, Transcriptionist, Web Research, Zendesk, Intercom, Freshdesk,Live chat support, data mining
Lahore
1052785102820010275334893923530920073776463763176625774591046556023440913
Description
Experience Level: Entry
I need someone to act as a 1st port of call for support customers on our online support system - initially making sure that we have al the data we need to resolve problems (simple things like contact details and a full description of the problem - no technical knowledge needed) and assigning jobs to our (web design) staff accordingly, and then gradually also dealing with some of the simpler requests yourself using a set of simple to use online tools. You would need to be in a position to check our support website every couple of hours or so through the day (mon-fri).
In addition, there are a number of pc-based PA tasks to do - research, setting up meetings, chasing up new business leads, keeping social media up to date etc. - essentially helping to release time from the business owner so he can concentrate on the bigger picture. In total, around 15-20hrs per week, and we'd be prepared to sign-up for a decent period of time once you've proved your worth! The "hours" will probably be made up of smaller chunks as and when throughout the day rather than being a solid 3-4 hrs per day, so this might well suit a university student, parent with kids at school etc etc.
You'll need basic computer skills - ie being able to use our online tools, word, excel etc, and if you have any experience in photoshop/other graphics programs, that would be ideal (but not essential). Good English is definitely a requirement, as is the ability to sometimes work under pressure at times when we're really busy. Support hours are somewhat flexible, so we can work around other commitments if necessary.
Min 10hrs per week, up to 20, but likely to average around 15. Ongoing requirement, so this could be a nice flexible, part-time work-at-home role for someone.
In addition, there are a number of pc-based PA tasks to do - research, setting up meetings, chasing up new business leads, keeping social media up to date etc. - essentially helping to release time from the business owner so he can concentrate on the bigger picture. In total, around 15-20hrs per week, and we'd be prepared to sign-up for a decent period of time once you've proved your worth! The "hours" will probably be made up of smaller chunks as and when throughout the day rather than being a solid 3-4 hrs per day, so this might well suit a university student, parent with kids at school etc etc.
You'll need basic computer skills - ie being able to use our online tools, word, excel etc, and if you have any experience in photoshop/other graphics programs, that would be ideal (but not essential). Good English is definitely a requirement, as is the ability to sometimes work under pressure at times when we're really busy. Support hours are somewhat flexible, so we can work around other commitments if necessary.
Min 10hrs per week, up to 20, but likely to average around 15. Ongoing requirement, so this could be a nice flexible, part-time work-at-home role for someone.
Real World Projects Limited
99% (22)Projects Completed
21
Freelancers worked with
22
Projects awarded
45%
Last project
15 Mar 2024
United Kingdom
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