I need a customer service representative
- or -
Post a project like this$11.2k
- Posted:
- Proposals: 23
- Remote
- #505109
- Expired
UI/UX Web designer / Developer ,Graphic Designer , Customer Service , Virtual assistant
San Juan
Web, Design Ecommerce, Social Media , T.I admin, Manager ,Marketing, Import Export, Expert CRM ERP, Sugar crm , Magento, Suport, English, French, German, Portuguse,
Sao Paulo
494259700687700121691417683514678756677572650074608982596310589650531685
Description
Experience Level: Expert
Estimated project duration: Ongoing
Job Responsibilities (include but not limited to):
1.Order Management
Order Processing
Liason with Export Dept in Italy
Create/maintain new accounts
Prepare product documentation for customers
2. Customer Service & Assistance
Answer questions, deal with issues with retailers and final customers
Communicate commercial matters
Department Store Chargebacks
Proactively monitor accounts
3.Commercial Support
Database Management
Assist Sales Area Managers
General Admin duties
Showroom Maintenance
Coordinate Prototype Travel/Distribution
4. General Office Support
Assist with Mailers to Customers
Assist with Trade Show
Maintain Customer lists
Desired Skills and Experience
FLUENT in English - Mandatory
BA Degree
WORD, EXCEL
Able to Multi Task
Team Player
Excellent Verbal and Written Communication Skills
Knowledge of AS400 a MAJOR plus
Good references a must.
1.Order Management
Order Processing
Liason with Export Dept in Italy
Create/maintain new accounts
Prepare product documentation for customers
2. Customer Service & Assistance
Answer questions, deal with issues with retailers and final customers
Communicate commercial matters
Department Store Chargebacks
Proactively monitor accounts
3.Commercial Support
Database Management
Assist Sales Area Managers
General Admin duties
Showroom Maintenance
Coordinate Prototype Travel/Distribution
4. General Office Support
Assist with Mailers to Customers
Assist with Trade Show
Maintain Customer lists
Desired Skills and Experience
FLUENT in English - Mandatory
BA Degree
WORD, EXCEL
Able to Multi Task
Team Player
Excellent Verbal and Written Communication Skills
Knowledge of AS400 a MAJOR plus
Good references a must.
Pat R.
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Last project
18 Apr 2024
United States
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