French & German Speaking Customer Support
- or -
Post a project like this1979
€30/hr(approx. $32/hr)
- Posted:
- Proposals: 7
- Remote
- #2162053
- Awarded
Senior Communication, Sales & Marketing Specialist. Mastering Commercial, Communication & Marketing Techniques (B2B - B2C). Advertising, Business and Editorial. Developments, Publishing & Events.
Bangkok
Operation Manager, Virtual Personal Assistant, Translator, Social Media, Customer Care, Hotelmanaging
Budva
275286127312114184482128812220485222444572392062
Description
Experience Level: Expert
A prestigious British heritage brand specializing in high end furniture require live customer email and telephone support during office hours, Monday to Friday (with approx 1-2 hours work per day). Mostly B2C, servicing the middle and high end markets to private consumers as well as architects and interior designers.
All inquiries would have already been filtered down to important leads and customer service issues. Most work will be internal email translations and representing the company as an inbound receptionist for French & German clients (mostly French). All inquiries are reactive to inbound emails and calls, there is no cold calling. This means there are a low volume of inquiries that must be dealt with ad-hoc throughout the day. A quick, efficient response and high-quality service is crucial.
Full training and support will be provided with strong prospects for a longer-term contract.
All inquiries would have already been filtered down to important leads and customer service issues. Most work will be internal email translations and representing the company as an inbound receptionist for French & German clients (mostly French). All inquiries are reactive to inbound emails and calls, there is no cold calling. This means there are a low volume of inquiries that must be dealt with ad-hoc throughout the day. A quick, efficient response and high-quality service is crucial.
Full training and support will be provided with strong prospects for a longer-term contract.
Paul F.
100% (1)Projects Completed
1
Freelancers worked with
1
Projects awarded
33%
Last project
22 Oct 2018
United Kingdom
New Proposal
Login to your account and send a proposal now to get this project.
Log inClarification Board Ask a Question
-
There are no clarification messages.
We collect cookies to enable the proper functioning and security of our website, and to enhance your experience. By clicking on 'Accept All Cookies', you consent to the use of these cookies. You can change your 'Cookies Settings' at any time. For more information, please read ourCookie Policy
Cookie Settings
Accept All Cookies