Customer Service Using Zendesk - 1 hour per weekday morning
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- Posted:
- Proposals: 42
- Remote
- #1665451
- Expired
Executive Virtual Assistant specialising in Event, Project and Fundraising Management.
Vila Vicosa
58797517407961762977176230117564061749100163550815097311609594156748817162291731489
Description
Experience Level: Entry
We are looking for someone to provide email-based customer support for a UK e-commerce company selling sport nutrition and health food products.
Location:
Work can be completed remotely from your own location.
Working times:
Working days will be Monday - Friday and It will take around 1 hour per day to answer all tickets. Customer service should be completed before 2pm GMT each day.
Support software:
You will use our Zendesk account for answering support tickets.
We have set up a knowledge base on Zendesk which you can use to find out how to answer different tickets. We also have lots of canned responses which you can use to answer tickets.
The ideal Candidate will:
Have very good attention to detail
Be good at following instructions
Be reliable and organised
Know when to ask for help
Location:
Work can be completed remotely from your own location.
Working times:
Working days will be Monday - Friday and It will take around 1 hour per day to answer all tickets. Customer service should be completed before 2pm GMT each day.
Support software:
You will use our Zendesk account for answering support tickets.
We have set up a knowledge base on Zendesk which you can use to find out how to answer different tickets. We also have lots of canned responses which you can use to answer tickets.
The ideal Candidate will:
Have very good attention to detail
Be good at following instructions
Be reliable and organised
Know when to ask for help
Nutribuddy Ltd
100% (49)Projects Completed
19
Freelancers worked with
23
Projects awarded
30%
Last project
7 Mar 2022
United Kingdom
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