It Support Bengalore Projects
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Help Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
a day ago15 proposalsRemoteopportunity
Magento online shop
I need a developer to hand all new online store on Magento. We are a chocolate company and we want a developer to create our new website with all the layouts , categories , customizations etc and with yearly support.
12 hours ago39 proposalsRemoteFreelance Legal Administrative Support Specialist
Attention to all meticulous administrative professionals with a penchant for legal operations! i am on the lookout for a proficient freelance legal administrative support specialist to bolster my work efficiency and provide invaluable assistance in legal administrative functions. Your pivotal role will encompass a spectrum of tasks aimed at streamlining operations, ensuring meticulous client service, and advancing our organizational goals within the legal realm. Responsibilities - Prompt and professional handling of client correspondence, including messages and calls. - Coordination and management of online meetings, ensuring seamless scheduling and execution. - Implementation of administrative protocols to enhance workflow efficiency within legal operations. - Delivery of top-notch support services to our esteemed clientele, addressing their needs with precision and diligence. - Collaborative engagement with internal stakeholders to propel the achievement of organizational objectives in the legal domain. This is a freelance hiring and Compensation will be provided at a competitive rate of $22 per hour.
24 days ago17 proposalsRemoteI need PR support for innovative lead gen techniques
I need a UK based PR professional to promote innovative b2b conversation starters. UK based only respondents
20 days ago5 proposalsRemoteVirtual PA Assistance for small business owner
Hello, I'm looking for someone to provide regular ad hoc administration support, including: - some diary/email management (but I mainly look after this myself, may more be helping organise more complex diary meetings, etc) - general admin support such as research, data entry, filling in new supplier forms, etc. - other ad hoc things that may come up. I work in PR and looking for someone with high standards of attention to detail, who can help me get a bit more organised during a busy time. Could be a long-term arrangement for the right person.
4 days ago55 proposalsRemoteopportunityurgent
Legal support for divorce protecting company assets
I need a legal professional who specialises in family law, with particular experience in dealing with emotional abuse cases and narcissistic campaigns. To support the company founder. Key support needed: 1. Help to complete a N161 to challenge the judge's decision to Bar Conduct as an argument without following due process or allowing for time for the hearing/presenting of evidence/ witness statement and violating my rights in not doing so. 2. Assistance in completing non- molostation order 3. Assistance in completing Child arrangement order 4. Preparing the bundle for the final hearing. 5. Assistance in finding the appropriate and experienced barrister for the final hearing,
21 days ago9 proposalsRemoteExpires in 9CQC support and maintenance for UK medical businesses
Independent doctor business Already registered with CQC and worked with an advisor to get to this stage, currently looking at options to switch to a different advisor for a better service. - To liaise and work with the business. - To provide advice, guidance and support in the administration, documentation, policies, procedures and infrastructure to maintain the business private doctor registration with the Care Quality Commission (CQC) complying with the current Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. - To advise and support the business in relation to the fundamental standards and regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in proportion to the independent healthcare service being provided. - To develop, review and maintain written policies and procedures relating to the patient healthcare service provided by the business - To provide comprehensive advice on health and safety and risk assessment in relation to the risks associated with providing an independent healthcare service at the clinic premises Support to include: - mock inspections/assessment visits (virtual or on site) to the business and provision of an assessment report - assisting with the monitoring of the quality of the provided patient service in relation to policy review and updating, record keeping, staff recruitment, risk assessments, safeguarding, infection control, received complaints, accidents and incidents, patient satisfaction and patient outcomes - reviewing and amending relevant supporting documents in relation to maintaining CQC registration - e-mail, video call and telephone support in relation to issues of maintaining and complying with CQC registration. If you are able to provide this level / something more comprehensive, please apply with your proposal and information about your background and experience. We look forward to hearing from you!
23 days ago7 proposalsRemoteurgent
Whats App Api
Hello guys I would like a Whats App api set up , so I can text my customers and offer text support over whats app I don't know what API to use. Please message me if you can help and let me know what API you propose
8 days ago30 proposalsRemoteExpires in 22Customizing an Odoo module – “Customer Support”
This project involves customizing an existing Odoo module to track ticket progress visually. The module in question, "Customer Care", currently does not display each support ticket's stage of completion on the main overview dashboard. The goal is to configure an integer progress bar widget within certain views to continuously track where each ticket stands. Specifically, integer fields will need to be added to the relevant models to store Progress percentages for tickets. Then, custom templates must be designed for related views like the ticket list and form, embedding the new progress fields. Styling and valid values for the progress bar widgets also require definition. Testing across devices and access levels is important to ensure the customized views function smoothly for all users. Overall the objective is to provide agents and managers a clear at-a-glance indication of progress for every open ticket, helping optimize work throughput and priority management. A strong understanding of both the module's current data structures and capabilities of the studio app are essential. The solution should integrate cleanly and avoid breaking any existing functionality or workflows. Documentation of all changes will allow for easy maintenance going forward.
a month ago11 proposalsRemoteFinancial entitlements for children with SEND- 1-2 page guide
I am looking for someone who is knowledgeable about financial entitlements for children with SEND. I run a Charity, 2 social enterprises and a business. Some of the work we do is free, but others at the moment we can only offer to schools or people paying privately. I have been told there is money available, but not enough providers to spend it on, for things like direct payments and respite. I need someone who already knows a lot about this, but is willing to ring up support organisations to clarify if needed. Who can put together a 1-2 page guide on the types of financial support for families of children with SEND, who may be eligible and how they can be used. I have a few different activities that parents have asked for help with funding for, so you would need to also check to see whether its possible to use these for direct payments and how to do this
7 days ago10 proposalsRemoteAdmin and Project Support - join our busy and friendly team.
Hi, Please don't apply if you can't come to our offices in Gloucester, UK regularly. We're looking for a flexible individual to join us and help smooth out the 'bumps in our business'! This could include: - Core admin related to HR, expenses, invoicing etc. - Project related work. - Helping us deliver client projects - talking to clients, writing content, basic website changes etc. - Working with odoo (don't worry - we can teach you how to do this). - Helping us with our Marketing (email campaigns etc) We want someone that is flexible and friendly - and in return you'll get to work with a great team and have fun along the way. The hours are flexible, but likely to be 10-15 per week ... rising if you want it to!
23 days ago2 proposalsOn-site in Gloucester, GBDiscuss use of TensorFlow ML in health app
We are a software development company developing a health app. We need some support with implementing machine learning into our app. Please take a look at the project brief: https://tinyurl.com/ycyvzwcf
10 days ago18 proposalsRemoteAnimation Project Generalist
We are seeking a highly skilled Animation Generalist to support all stages of our animation projects. This role is crucial for someone who understands the full spectrum of animation production from concept to completion. RESPONSIBILITIES - Provide support across all stages of animation production including conceptualization, character design, storyboarding, animation, and final rendering. - Collaborate with different departments to ensure a unified and efficient production workflow. - Use a deep understanding of the animation process to identify and recruit talent that meets the project's needs and standards.
10 days ago11 proposalsRemoteShopify developer needed
We are looking for an experienced Shopify developer for pajamas online shop development. There will be about 20 products on the website. Technical requirement for the website will be provided. Design that we are looking for is going to be similar to this website https://bmadame.com/. This is not only one-time opportunity, we are also looking for someone who can provide constant website support if needed and work with us on other projects. Please send your own quotes.
4 days ago67 proposalsRemoteRecover my data.
Hello, my google drive has been hacked and the password changed. This is apparently quite common, but google provide no way or support to fix the issue. I have an old list of contacts, but without email and mobile phone numbers. Any proposals on how to recover the missing data please?
10 days ago18 proposalsRemoteWordpress & ESP integration
I am launching 3-5 simple digital e-courses. I needed support with the following : 1. Connecting the courses to my website (word-press) 2. Securing the digital course from sharing without purchasing 3. Email Service Integration for marketing preferably using MailChimp or any other provider compatible with my website (free plan) 4. Paypal Payment Integration for the course Considerations I am a graphic/web designer and I can technically do the above, so I won't need maintenance support until the next growth period. I am hoping to save time as the course creator, and have someone execute this stage. There may also be an opportunity cost permitting to make some updates and boost the visual identity of my website. Thanks
9 days ago21 proposalsRemotePA / Admin Assistant
We are looking for a part-time PA to the Directors / Admin Assistant for a new subsidiary to our business. The role will include responding to emails, diary management, inputting of expenses and invoices to Xero and using Excel to support in analysing data. Initially, we expect this role to be 5 hours per week split over 1 hour per day, we expect this to increase as our business expands.
3 days ago80 proposalsRemoteBusiness plan, Cash Flow Forecast and Personal Survival Plan
Hi there. I am looking for help in these documents to provide in supporting my business to submit for a Government Start Up Loan application?
20 days ago25 proposalsRemoteFix Walmart.com shipping template and activity feed
walmart.com shows a S&H fee for dentibrite as $9.98 and was never programmed as such. When one views the shipping template it shows $5.99 and $7.99 depending on the geographic location and don't know how to fix it. Walmart support asked for the "activity feed" but shows nothing. Need someone with Walmart.com expertise. NOTE: will pay hourly rate. must confirm hourly rate.
9 days ago14 proposalsRemoteMAKING CALLS TO COMPARE PLANS
We have been working on this project for more than a year and it is about comparing the plans of competing companies. Each call takes about 10 to 20 minutes depending on the agent you speak with. If you are flexible and have 20 minutes of your day, you are free to apply. • Males or Females • You will be provided with leads and a script, VoIP softphone and full support from our side. • 5 calls a week and fixed price per call. • The calls can be made from Monday-Friday during US business hours. (9AM-9PM EST)
3 days ago17 proposalsRemote