Insitu And Precast Concrete Design And Detailing Projects
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Customer Support Specialist
Designation: Customer Support Specialist Candidates Location preference: only from United Kingdom, USA, Canada, Mexico, European countries, Argentina, Paraguay, Uruguay, Colombia Years of experience: 1-3 years Providing excellent customer service for our UK based hospitality client. An ideal candidate should be an expert in handling customer support requests and who can handle administrative task and account management. Requirements: Excellent communication skills, both written and verbal. Strong problem-solving abilities and a proactive approach to addressing customer concerns. Strong organizational and multitasking abilities to manage and prioritize tasks effectively. Detail-oriented with a focus on maintaining high-quality standards. Roles and Responsibilities: We need customer support specialists that can handle administrative tasks and account management (for UK Based Hospitality Client hosts). Please note that the job duration is from 1 month to ongoing / undefined, between 10-30 hours per week (approximate 2-4 hours per day). Educational Qualifications and Skills: The requirements for the applicant include strong attention to details, college degree, access to email and knowledge of use a device (computer or phone), basic software tools (Microsoft Office - Word & Excel). Candidates will have to manage the related tasks, till completion.
a month ago28 proposalsRemoteopportunity
Developer Needed for CRM Integration Between Close and Reapit
We are a UK-based estate agency seeking an experienced developer to facilitate seamless integration between two Customer Relationship Management (CRM) systems we use: Close and Reapit. Our sales team utilizes Close CRM at the top of our sales funnel, while our fulfilment team employs Reapit for post-sale customer management and service fulfilment. The primary goal of this integration is to automate data flow between the two systems, ensuring data consistency and streamlining our sales and fulfilment processes. Detailed documentation for both CRMs’ APIs is available and will be essential for the integration development: Reapit Foundations: https://foundations-documentation.reapit.cloud/ Close CRM Developers: https://developer.close.com/ Example Key Integration Features: Opportunity Management: Automatically create a property and vendor record in Reapit when an opportunity is marked as won in Close. Synchronizing Notes: Ensure that contact notes added in either CRM are reflected in the other to maintain comprehensive records across platforms. Status Updates: Update the status of opportunities in Close in accordance with the property status changes in Reapit (e.g., from 'For Sale' to 'Sold Subject to Contract'). Automated Contact Synchronization: Sync new contacts between CRMs to ensure both systems have up-to-date customer information. Task and Activity Tracking: If a task or activity is marked as completed in one CRM, reflect this in the corresponding task or activity in the other CRM. Reporting and Alerts: Generate alerts for significant events or milestones reached in either CRM to ensure all team members are informed in real time. Requirements: Proven experience in CRM integration, especially with Close and Reapit. Strong understanding of RESTful API design and development. Ability to work with both CRMs’ documentation to develop a robust integration solution. Excellent problem-solving skills and attention to detail. Ability to communicate effectively in English and provide regular updates on project progress. Project Deliverables: A fully functional integration between Close and Reapit according to the described features. Documentation outlining the integration flow, setup instructions, and any maintenance guidelines. A brief training session for our team to understand how to manage and make the best use of the integration. Interested candidates, please submit your proposal including your experience with similar projects, your approach to this project, and an estimated timeline and budget. References or case studies of past work are highly appreciated.
13 days ago24 proposalsRemoteI need a website to sell bespoke bags with secure payment.
I am launching a business venture that specializes in crafting exquisite bespoke crochet hand-made bags. My initial plan includes establishing an Instagram account and utilizing Shopify to showcase and sell my products. However, I recognize the importance of having a dedicated website to complement these platforms and provide a seamless shopping experience for my customers. The website will serve as a central hub where potential customers can explore my collection of unique bags. It will feature high-quality professional photographs that accurately represent the intricate details and craftsmanship of each bag. I have already developed a distinct brand identity and visual style that I want to convey through the website. In addition to showcasing my products, the website will incorporate a secure payment system to ensure the safety and privacy of my customers' transactions. I am committed to providing a hassle-free shopping experience and will work closely with a reputable payment gateway provider to ensure a seamless and secure payment process. The story behind my business is deeply rooted in social impact. I aim to create bags that not only serve as fashionable accessories but also contribute to meaningful causes. By integrating this aspect into the website's narrative, I hope to connect with customers who share my values and inspire them to make a positive impact through their purchases. I am seeking a skilled freelancer who can bring my vision to life. The ideal candidate should have experience in web development, particularly in creating e-commerce websites. They should be proficient in HTML, CSS, and JavaScript, and have a strong understanding of payment gateway integration. I am open to suggestions and recommendations regarding the design and functionality of the website. I am eager to work collaboratively with the freelancer to ensure that the website reflects the essence of my business and meets the needs of my customers. If you are a talented web developer with a passion for creating beautiful and functional websites, I would love to hear from you. Please submit your proposal, including a portfolio of your previous work, and let's discuss how we can bring my vision to life.
22 days ago70 proposalsRemote