Customer Support Projects
Looking for freelance Customer Support jobs and project work? PeoplePerHour has you covered.
featuredopportunity
Python, Selenium and Linkedin developer
I am looking for a developer/partner to work on multiple projects over the next months and years. Right now there are at least 5 applications, which I would like to develop one at a time, whilst supporting them all. These applications will be built and tested and then eventually launched as paid for services. The main requirements for a development partner are; - Developer and Automation expert - Experience working with Linkedin (scrapping and avoiding automation detection) - (only the first application is scraping, others are more automation focused) - Good quality commenting of code / documentation - Ongoing application support and bug fixes - Help with hosting setup and management (cloud hosted applications) - Website build / Administration back end / multi user / Ecommerce setup. - (We will get help for website branding and content writing - but this wont happen until the applications are built) Location I prefer to work with someone in the UK, I have worked with some great offshore developers - but the occasional meet up is sometimes good (not essential - I live on the south coast). Costing I cannot afford to hire a full time developer so I am looking for someone that can dedicate time each week on my projects, the number of hours can be flexible. We can work on fixed price or hourly rates, but my budget is is not unlimited and I would expect this relationship to last for years, with regular work. There may be an option to move to full time at the end of this year if that is of interest. The initial £1,000 budget is for the first phase of development/first application which is working with Linkedin. We can discuss the scope and budget when a developer partner is selected Process Please let me know why you think this is interesting for you and why you are a good fit with what I am after. - For those who I think are a good fit - I would like to chat (teams call) to talk mainly about. 1) Your experience (python, Selenuium, Linkedin) 2) Your appetite for a long term relationship - The first phase or first application will be run as a project here on PPH. We can discuss how to work with on going support and next projects once the first project is nearing completion. Please respond if you are keen to be considered and explain why I need to shortlist you for a call - I will be very happy to answer any questions. Thanks Ken
AWS Expert
The AWS person must be able to perform the following tasks 1. Supernal-AI-Hub-App and Account Settings Platform (ASP): - Hosted on existing Amazon EC2 instance. - Ensure granular control over the hosting environment. - Configure security groups, IAM roles, and security measures for sensitive data handling. - Implement monitoring and management tools like AWS CloudWatch for performance monitoring and alerts. - Establish seamless communication between EC2 and EKS environments through appropriate networking configurations (e.g., VPC peering, API Gateway, PrivateLink). 2. Launchpad App: - Utilize Elastic Load Balancing to distribute traffic across multiple EC2 instances. - Configure Auto Scaling groups for dynamic scaling based on traffic demands. - Implement health checks and alarms for fault tolerance and high availability. - Set up security measures such as security groups, IAM roles, and SSL certificates for secure communication. 3. Vendor Success Platform (VSP), Customer Success Platform (CSP), and Product Information Management (PIM) Application: - Move these three applications to a single Amazon EKS cluster. - Utilize Kubernetes for container orchestration, enabling features like self-healing, automated rollouts, scaling, etc. - Configure Kubernetes services for each application within the EKS cluster. - Implement proper resource management and scaling policies for efficient resource utilization. - Set up monitoring and logging solutions compatible with Kubernetes (e.g., Prometheus, Fluentd, Elasticsearch, Kibana). - Ensure seamless integration between EKS services and the EC2-hosted applications. - Implement security measures such as IAM roles for service accounts, Kubernetes RBAC, network policies, etc., to secure containerized applications. - Apply consistent security policies across EC2 and EKS environments, including encryption, access controls, and compliance measures. - Implement CI/CD pipelines for automated deployments and updates of containerized applications. - Configure DNS routing or service discovery mechanisms for accessing the PIM application from VSP and CSP. 4. Overall Considerations: - Implement unified monitoring and management tools compatible with both EC2 and EKS environments for comprehensive insights. - Apply consistent security and compliance measures across both environments using AWS services such as IAM, Security Groups, AWS Shield, etc. - Perform thorough testing and validation of the hybrid setup to ensure seamless operation and minimal disruption during migration. - Document the setup, configurations, and operational procedures for future reference and troubleshooting. - Continuously monitor and optimize resource usage, security posture, and performance of the hosted applications on AWS.
7 days ago14 proposalsRemotePaid Social Manager - E-commerce - Spanish
Hi, we are a very specialised paid marketing agency, running paid media campaigns for some great e-commerce names. We are currently looking for support in our team handling Paid Social (mainly Facebook / Instagram), from someone with great platform skills & expertise, good e-commerce experience, and able to speak Spanish + English. At NextMomentum, we're more than just a marketing solution – we're your strategic growth ally, formed by experts who understand your journey intimately. We work with some of the best brands in Europe, across multiple industries (skincare, jewellery, cosmetics, interior design, beverage). We have built a team of talented and passionate people with experience at some of the leading agencies and ecommerce companies. Our mission is pretty simple, we are committed to helping brands succeed and we deliver measurable results that impact the bottom line. As a Paid Social Manager, you will be responsible for building and executing a full funnel marketing strategy on Paid Social channels with the goal of acquiring and retaining customers at scale efficiently. Your primary responsibility will be leading the development of innovative and effective paid social campaigns, covering everything from planning and setup to execution, analysis, and optimisation. We need someone who thrives in a dynamic environment, blending strong analytical skills with a keen appreciation for creative strategy in paid social marketing. Responsibilities : Account Management : - Lead end-to-end management of Paid Social campaigns, ensuring seamless development, execution, and optimisation of campaigns. - Produce insightful reports and measure campaign success against predefined KPIs. - Optimise creative and tactics for a full funnel approach - Stay at the forefront of creative trends and incorporate rising trends quickly Team Management: - Contribute to team development and training efforts, promoting a culture of growth and learning. - Collaborate with cross-functional teams to enhance business processes and drive continuous improvement. Client Management: Foster and maintain strong client relationships through effective communication and strategic guidance. Skills and experiences important for this role : - Minimum 2.5 years of experience in paid social marketing in-house or at an agency. - Strong understanding of the Paid Social landscape within an ecommerce and/or retail context, with a focus on achieving strong ROAS. - Proactive, hands-on approach with a collaborative mindset and a solutions-oriented attitude. - High level of experience with and passion for Paid Social creative strategy, from ideation to execution and reporting. - Genuine passion for the digital advertising industry and a drive to stay abreast of emerging trends. - Extensive experience with Meta Ads Manager is essential; - Effective communicator comfortable interacting with clients and team members alike. - Data-driven with a creative mind.
10 hours ago4 proposalsRemoteProviz Digital Designer
We are looking for a remote freelance Digital Designer to work with our growing reflective Sportswear Brand, to help us with web design, creative design (video and stills), CRM design, website creative (banners, images, image enhancement). You’ll help with leading the creation of world-class digital content for a hugely successful sportswear brand. You’ll manage the brand's creative output & creative vision, while also developing assets (images & video) for the various marketing channels (CRM, Paid & Organic Social, Website) The brand An award-winning sportswear brand, with the largest range of specialist enhanced visibility sports products on the market and renowned for its innovation and quality. Operating in over 40 territories, the business is entering a new growth period and specifically ambitious to grow the UK, Germany and US markets. Our brand book, which will give you a clear indication of our brand look and feel, is attached. We are putting out a tender in search of one or two competent freelance creatives to work with us permanently and support the brand. If interested, please complete the test brief below. Therefore, this is the initial test brief, which we will evaluate and see which freelancer is best suited to our needs. Therefore please can you create: A homepage hero banner, focusing on summer jackets – we have just launched these two new summer running jackets: https://provizsports.com/products/reflect360-womens-lightweight-running-windshell-jacket?country=GB and https://provizsports.com/products/reflect360-mens-lightweight-running-windshell-jacket?country=GB The hero banner should incorporate the messaging: Shine Brighter The world’s finest reflective sportswear Create a matching product launch email template for these two new jackets, featuring a hero, the main features of the jackets, the price and USPs of the brand. Please create an organic social media post, we could use to launch the new product range. You can use any assets you find on the site. You can find our website here, which will show our current state of creative, you can use this as inspiration, but please do not limit yourself to only what you see: https://provizsports.com/?country=GB It would be really helpful if you could use Figma designs, for which we have an account with assets and would like to work collaboratively in.
13 days ago16 proposalsRemoteWebsite Developer and Designer
We are seeking a skilled and creative Website Developer and Designer to refresh our business's WordPress website. The ideal candidate will have a strong background in web development and design, with experience working on WordPress websites. The Website Developer and Designer will be responsible for redesigning and updating our website to improve its visual appeal, user experience, and functionality. Responsibilities: -Collaborate with the marketing team to understand the business's goals and website requirements. -Conduct a thorough review of the current website and identify areas for improvement. -Develop a website refresh plan, including a timeline and deliverables. -Design and develop new website features and pages using WordPress and other relevant tools. -Ensure the website is responsive and optimized for mobile devices. -Integrate plugins and third-party tools to enhance website functionality. -Test the website across different browsers and devices to ensure compatibility and performance. -Provide training and support to the marketing team on managing and updating the website. Qualifications: -Proven experience in web development and design, with a strong portfolio showcasing WordPress projects. -Proficiency in WordPress, HTML, CSS, JavaScript, and other relevant web technologies. -Experience with responsive design and mobile optimization. -Strong understanding of UX/UI principles and best practices. -Excellent communication skills and ability to collaborate with cross-functional teams. -Ability to work independently and manage multiple projects simultaneously. -Experience with SEO best practices is a plus. Tools we use: Hubspot Canva Constant Contact Wordpress Google Suite Slack About CDG is an impact platform and consulting agency that creates and educates tools for companies. Our Impact pillars are centered on racial equity, environmental justice, and community engagement. Our goal? To make the right thing, the easy thing. We offer training, assessments, events, consulting, and an innovative Giveback Program activating customers towards each brand’s purpose, social impact, and regulatory requirements (when applicable). We get the most excitement about partnering, recognizing, and awarding those companies leading the way making our industry a purposeful and impactful sector. Culture: How We Honor Each Other and Our Work We encourage diverse candidates to apply. CDG actively seeks BIPOC, LBTQIA+, and non-binary perspectives to support our mission and growth. Working with CDG requires actively anti-racist daily practice, a commitment to inclusivity in all forms, and complete adherence to anti-oppression language, professionalism, and relationship development. We recognize the weaponization of cannabis as a means to oppress marginalized communities and acknowledge our responsibility in dismantling racial and political violence against BIPOC communities. We strive to create a culture of belonging, grace, compassion, and humble learning and as such, any breach in our Code of Conduct or displays of bigotry, hate, prejudice or racism will result in an immediate release of position within CDG.
a month ago26 proposalsRemoteWrite an article about social media (1000 words)
The impact of social media on society is profound and far-reaching. It has revolutionized the way we communicate, share information, and connect with others. Social media platforms such as Facebook, Twitter, Instagram, and LinkedIn have created new opportunities for people to express themselves, build communities, and promote social causes. One of the most significant benefits of social media is its ability to connect people from all over the world. It has broken down geographical barriers and allowed individuals to form communities based on shared interests, experiences, and values. This has facilitated the exchange of ideas, knowledge, and resources, leading to greater social cohesion and understanding. Social media has also played a crucial role in promoting social activism and raising awareness about important issues. It has provided a platform for individuals and organizations to share their stories, raise funds for causes, and mobilize support for social change. Social media campaigns such as #MeToo and Black Lives Matter have brought attention to issues that might have otherwise been overlooked or ignored. However, social media has also had its negative impacts. One of the most significant concerns is the spread of misinformation and fake news. Social media algorithms and echo chambers can amplify false information, leading to misunderstandings, polarization, and even violence. This has been particularly evident during political elections and crises. Another concern is the impact of social media on mental health. Excessive use of social media has been linked to increased levels of anxiety, depression, and loneliness. The constant need for validation, the fear of missing out (FOMO), and the pressure to present a perfect online persona can take a toll on individuals' self-esteem and mental well-being. To address these challenges, it is important to approach social media with caution and mindfulness. Individuals should be aware of the information they consume and the sources they rely on. They should also take breaks from social media and engage in offline activities that promote self-care and social connections. In conclusion, social media has transformed the way we communicate, share information, and connect with others. While it has brought many benefits, it is also important to be aware of its negative impacts and take steps to mitigate them. By approaching social media with caution and mindfulness, we can maximize its potential while minimizing its negative consequences.
15 days ago46 proposalsRemoteopportunity
Creation d'une application
Salon de Coiffure: Rendez-vous & Paiement en Ligne Nous sommes à la recherche d'un freelancer talentueux pour concevoir une application de salon de coiffure innovante. Notre objectif est de créer une plateforme conviviale et pratique pour les coiffeurs et leurs clients, facilitant la gestion des rendez-vous, la prise de rendez-vous et le paiement en ligne. Fonctionnalités Clés: Rendez-vous en Ligne: Les clients peuvent facilement réserver des rendez-vous en ligne via l'application. Ils peuvent choisir le coiffeur, le date et l'heure qui conviennent le mieux à leur agenda. Gestion des Coiffeurs: Les coiffeurs peuvent créer leur propre profil, afficher leurs services, leurs tarifs et leurs horaires disponibles. Ils peuvent également gérer leurs clients, accéder à leurs rendez-vous et suivre leur historique de paiement. Paiement en Ligne: L'application intègre une sécurisation robuste pour garantir les paiements en ligne sécurisés. Les clients peuvent choisir leurs moyens de paiement (carte bancaire, PayPal, etc.) et effectuer les transactions en toute confiance. Notifications et Reminders: Les clients et les coiffeurs recevront des notifications et des reminders pour les rendez-vous, les changements de horaires et les événements importants. Historique de Paiement: Les coiffeurs peuvent accéder à un historique complet de leurs paiements, ce qui facilite la gestion financière et la suivi des revenus. Interface Personnalisable: L'application offre une interface intuitive et personnalisable, permettant aux coiffeurs de personnaliser leur propre espace et de mettre en valeur leur style de coiffure. Soutien Client: L'application inclut un système de support client pour répondre aux questions et aux problèmes des clients en temps réel. Compatibilité avec les Appareils Mobiles: L'application est conçue pour être compatible avec les appareils mobiles, ce qui permet aux clients de réserver des rendez-vous en ligne à tout moment et n'importe où. Nous sommes à la recherche d'un freelancer avec une expérience solide dans le développement d'applications mobiles. Vous devez être capable de travailler en équipe et de respecter les délais impartis. N'hésitez pas à nous contacter si vous êtes intéressé par ce projet et à partager vos réalisations similaires.
3 days ago12 proposalsRemoteDigital Designer, for Display Advertising and Landing Pages
**Project Background I am currently employed in a position of contracted Digital Director at a mid sized UK based charity. My main objective with this project is to drive sign ups to the charities B2C products. One of the core aspects of this project is Google Ads. As my client is a registered charity, they receive an Ad Grant budget from Google. In addition, due to restrictions on the Ad Grant budget we have a cash budget each month used for retargeting adverts and digital display. Over the course of the project, we have encountered two major challenges which are restricting our progress: 1.) Currently we rely on the internal design team to produce our display adverts. They are pretty much at capacity and the creative takes a long time to be delivered. This means that our strategy, which is based on iterative testing of messaging concepts, is restricted. We need our design work quicker! 2.) The bounce rate across our key landing pages from all paid marketing is huge. This is due to the landing pages we have available being standard website pages and not designed for paid marketing. We need help in the creation of custom landing pages. **Project Brief In order to solve our issues we have two key requirements: 1.) Landing Page Creation - Using the landing page builder Unbounce - we are looking for full creation of landing pages on an ongoing basis, according to the requirements of both myself and the PPC contractor. Your input and experience is welcome, however. We would look to create multiple landing page layouts and variations overtime, to achieve the best possible conversion rate for the client. 2.) Digital Display Asset Creation - We will require ongoing creation of digital display assets, used for both top of the funnel and bottom of the funnel retargeting. Copy and imagery will be supplied by the client in many cases. This job can also include the sourcing of royalty free images which best represents our target audience. These adverts will run across Google Display Network along with Facebook and Instagram. **Project Budget Due to the nature of the work being ongoing, rather than one specific project we need the following information to help with the decision making process. -Your hourly rate -Examples of display adverts and landing pages you have created in the past. **Additional Information All text copy for this project will be supplied by the client. There will be no development support available for the creation of landing pages in Unbounce. Your main contact for this project will be myself.
23 days ago18 proposalsRemoteWEB DEVELOPEMENT
Job Title: Remote React.js Web Developer Job Type: Remote, Task Basis/Hourly Rate Experience Level: Minimum 2 years Job Description: We are seeking a talented and experienced React.js Web Developer to join our remote team on a task basis/hourly rate job. The ideal candidate will have a strong understanding of React.js development principles and practices, along with a proven track record of delivering high-quality code in a remote work environment. Responsibilities: Develop new user-facing features using React.js Build reusable components and front-end libraries for future use Translate designs and wireframes into high-quality code Optimize components for maximum performance across a vast array of web-capable devices and browsers Collaborate with other team members and stakeholders Participate in code reviews and provide constructive feedback to peers Stay up-to-date with emerging technologies and industry trends Requirements: Minimum of 2 years of professional experience working with React.js Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Thorough understanding of React.js and its core principles Experience with popular React.js workflows (such as Flux or Redux) Familiarity with RESTful APIs and GraphQL Knowledge of modern authorization mechanisms, such as JSON Web Token Familiarity with modern front-end build pipelines and tools Experience with common front-end development tools such as Babel, Webpack, NPM, etc. A knack for benchmarking and optimization Familiarity with code versioning tools such as Git Excellent communication and collaboration skills in a remote work environment Preferred Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field Experience with server-side technologies such as Node.js Experience with testing frameworks such as Jest or Enzyme Experience with responsive design and development Experience working in an Agile/Scrum development process Benefits: Flexible remote work environment Competitive hourly rate or task-based compensation Opportunity to work on exciting and challenging projects Collaborative and supportive team environment
a month ago61 proposalsRemoteopportunity
Social Media Marketing Expert Required
Hi, Are you a savvy social media marketer with a knack for Facebook advertising, email marketing, and persuasive copywriting? We're seeking a talented individual to join our company on a freelance basis. About Us: Proactiv is a dynamic marketing company with a foundation built on tele & face to face, direct sales. We pride ourselves on supporting independent business owners, with our overhead reducing, reusable products & revenue generating concepts, which are an alternative to advertising. We have a very ambitious plan to expand globally. Description: We're looking for a skilled social media marketer who can elevate our online presence through strategic Facebook marketing campaigns, engaging email newsletters, and compelling copywriting. The ideal candidate should have a proven track record of driving results and increasing engagement across various social media platforms. Responsibilities: Develop and execute high-impact Facebook marketing strategies to drive lead generation and online engagement. Craft compelling copy for social media posts, ads, and email campaigns to resonate with our target audience. Implement effective email marketing campaigns to nurture leads and drive conversions. Monitor and analyse campaign performance metrics, adjusting strategies as needed to maximise results. Collaborate closely with our team to align digital marketing efforts with our overall business objectives. Requirements: Proven experience in Facebook advertising, email marketing, and copywriting, preferably within a fast-paced environment. Demonstrated success in rapidly generating leads and building brand awareness through social media channels. Proficiency in analysing data to inform marketing decisions and optimize campaign performance. Excellent communication skills and the ability to work collaboratively with cross-functional teams. Passion for staying ahead of digital marketing trends and continuously improving strategies. If you take a look at the attachment you will find a detailed plan. If this is of interest you will only be taken seriously if you have been through the drive link (which you need to request). https://drive.google.com/drive/folders/1pX0Srl3zN3PcUTYp9cvUdOJrVqu-Qkp0?usp=drive_link A meeting will be arranged your plan & cost implications. To be considered you will need to confirm you have been through the information provided. Details of costs - online & for your services. If you could mention what else you have been involved with that has some similarities to what we do. We look forward to hearing from you. Regards Justin Proactiv
22 days ago25 proposalsRemoteSocial Media Manager, Video Editor, and Wix Design Builder
Job Posting: Multi-Faceted Social Media Manager, Video Editor, and Wix Design Builder for Wanamaker Group, Inc. About Us: Wanamaker Group, Inc. is a dynamic and diverse holding company encompassing various industries including construction, e-commerce, medical tourism, luxury concierge services, event planning, and solar energy solutions. Our portfolio includes Karma Construction Group, CoolBae, South Cosmetic, 305 Lux Life, Mia Luxury Rentals, RachEvents, Solar Daddy, and Solar Karma. Position: Social Media Manager, Video Editor, Wix Design Builder, and Lead Generator Responsibilities: - **Social Media Management:** Develop and execute social media strategies across multiple platforms (Facebook, Instagram, LinkedIn, etc.) for all businesses under Wanamaker Group, Inc. Tailor content to resonate with diverse audiences in the construction, e-commerce, medical tourism, luxury services, and solar energy sectors. - **Video Editing:** Create engaging and informative videos for marketing and promotional purposes. Edit content to highlight the unique aspects of each business and maintain brand consistency. - **Wix Website Design:** Design, update, and maintain multiple websites using Wix, ensuring each site reflects the brand’s identity and effectively communicates its services. - **Lead Generation:** Implement effective lead generation strategies, leveraging social media, SEO, email campaigns, and other digital marketing tools to drive business growth. Qualifications: - Proven experience in social media management, video editing, website design (preferably Wix), and lead generation. - Ability to manage multiple projects simultaneously and adapt to different industry needs. - Strong understanding of digital marketing trends and tools. - Excellent communication skills, creativity, and a keen eye for detail. - A portfolio showcasing previous work in these areas. What We Offer: - Opportunity to work with a diverse range of businesses and industries. - Competitive salary and growth opportunities. - Remote work flexibility. - A dynamic and supportive team environment. How to Apply: Please submit your resume, cover letter, and portfolio demonstrating your expertise in social media management, video editing, website design, and lead generation to [insert email/contact method]. In your application, highlight specific experiences relevant to our diverse range of businesses. We look forward to discovering how your skills and creativity can drive the growth and success of Wanamaker Group, Inc.!
17 days ago20 proposalsRemoteurgent
Property Manager London NW2
Are you a skilled Property Manager looking for a part-time opportunity in London NW2? We are seeking a diligent and experienced individual to join our team asap! Ideally someone who possesses a deep understanding of the local property market and has a proven track record in efficiently managing residential properties. Position: Part-Time Property Manager Location: London NW2 About Us: We are a reputable property company operating in the NW2 area of London. Our focus is on providing very well managed HMO accommodation, to ensure both tenant satisfaction and optimal property performance. The Role: As a part-time Property Manager, you will play a crucial role in overseeing our property portfolio in the NW2 area. Your responsibilities will include but are not limited to: * Effective management of property rentals, ensuring rooms are advertised and filled promptly via platforms like Spareroom and others. *Conducting property viewings, check ins, managing tenant inquiries with professionalism and efficiency. * Coordinating maintenance and repair works, including hiring and overseeing tradesmen to ensure all properties are kept in excellent condition. We have a team we work with however ideally you will know some local tradesmen or know how to find them. *Liaising with tenants, addressing their needs and resolving any issues swiftly to maintain high levels of tenant satisfaction. We have a 2nd property manager who deals with the admin side; contracts/ deposits/ insurance/ contract renewals etc so we are looking for someone "on the ground" who will visit the properties regularly. Requirements: *Must be local to London NW2 and ideally have in-depth knowledge of the area. *Solid experience in renting rooms and utilising online platforms such as Spareroom. *Proven track record in hiring and managing tradesmen for property maintenance and repair works. *Excellent communication and organisational skills. *Ability to work independently and make informed decisions quickly. *Flexible approach to work, with the capability to adapt to the dynamic needs of the properties and tenants. What We Offer: Competitive hourly rate (with potential bonuses if you're doing a great job!) Flexible working hours to fit around your commitments. Opportunity to work within a supportive environment. How to Apply: If you are passionate about property management and meet the above criteria, we would love to hear from you! Please send your CV and a cover letter explaining why you are the perfect fit for this role. We look forward to welcoming a new member to our team who shares our commitment to excellence in property management.
a month ago1 proposalOn-site in London, GBExpires in 2Need people who used different hostings to write real reviews
We are looking for people who used and tested different hosting services provided by various companies on their real experience and wish to write reviews on https://hostings.info/ (payment guaranteed). The reviews should be written in English. They should be short but informative: contain information regarding the hosting service pros and cons, its pricing and quality, e.g. website performance speed, customer support level, reliability. In order to leave a review on our portal, you need to login via LinkedIn or Facebook.
a year ago254 proposalsRemote