Customer Services Projects
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featuredurgent
Remote Call answering service
I’m temporarily in need of someone to answer customer calls, Book in appointments and overall Diary management for one part time technician. You do not need to live in the UK but must be able to answer calls in uk time 9am-5pm, Monday-Friday and be fluent in English to a high level. 10% commission per job booked in and carried out. Average job price is £140. Averaged 100 calls per month.
opportunity
Bespoke Affiliate Scheme creation with Wordpress integration
We are looking to code our own affiliate scheme using the following steps. We have a Wordpress website which this would need to work with. 1. Affiliates register on our website and get their own URL to promote 2. We have database of registered affiliates and their IDs 3. When a customer visits the website through the affiliate link it follows their actions and if they fill in any of the lead forms on the website is will add a hidden field to the form with the affiliates ID 4. The system will need to count the number of leads they have created and display this in the affiliates own login area and in our own admin area. 5. If a sale is made, our system will check if there is a referer code in place. If there is it will use Zapier to send a Zap to the new system registering a sale for the user. 6. The system will notify the referer they have a sale and mark it down in the database 7. We can see all referers and the sales they have made 8. Every time a sale is made we will pay commission instantly 9. The Referer can also give their link to other customers to sign up for the referral scheme. If somebody signs up using their link and they sell something then that person will get their commission and we will also give the original referer a small commission for this too. We need this incorporated into the system so we can see the parties that have been referred to be affiliates also and the commission added here too. 10. We will need a nice back-end area in Wordpress to show all of the affiliates, their leads, their referrals and commission they have earned. 11. The affiliates will have a login area which will also give them access to their information, leads and commission. We are looking to start this as quickly as possible so please let me know costs and timescales in your quote
a day ago42 proposalsRemoteopportunity
I need some banners designing
Hi there We'ree launching a site and I need a load of dummy animated banners creating (they don't all need to be animated) 8 off 300 x 300 8 off 728 x 90 The 300 x 300 can be the same design as the 729 x 90, The banners are dummys but need to be eye catching and animated, in all sorts of colour schemes. The adverts are for promoting advertising on our website, so headlines like as an idea, or just use some of them "Elevate Your Brand Presence Today!" Subheadline: "Discover how Wastebook can boost your brand's visibility." "Connect with Your Ideal Customers Here!" Subheadline: "Wastebook connects you directly with your target market." "Turn Browsers into Buyers!" Subheadline: "See how Wastebook can transform your online traffic into sales." "Maximize Exposure, Maximize Results!" Subheadline: "Learn more about maximizing your reach with Wastebook ads." "Unlock New Business Opportunities!" Subheadline: "Explore new horizons for your business with Wastebook advertising." "Ready to Attract More Customers?" Subheadline: "Find out how Wastebook can bring more customers to your doorstep." "Be Where Your Customers Are Looking!" Subheadline: "Place your brand in the spotlight with Wastebook." "Your Next Customer Could See You Here!" Subheadline: "Learn about the power of visibility with Wastebook advertising." "Your Business Could Be Here" Subheadline: "Imagine the possibilities with Wastebook advertising." "Looking For More Customers?" Subheadline: "Discover how Wastebook can help you grow your customer base." "Looking For More Sales?" Subheadline: "See how advertising on Wastebook can boost your sales figures." They all need to be business like, if you are going to use stock images, make them of Recycling industry related equipment. I've added our company logo. We are marketing this to 12,000 potential customers so hopefully, there'll be loads more banners to design for actual customers. so we are looking for a prompt and professional partner. if your going to quote, please send me an example as I need to know theyre going to be strong designs. Cheers Jim
14 days ago36 proposalsRemoteSeeking responsive B2B account manager/VPA
Are you an adept communicator and relationship-builder, who’s smart, tech-savvy and capable of managing multiple people, projects & tasks? We are a dynamic Birmingham-based web development agency, specialising in building and maintaining high-performing websites for businesses & charities - with a large client portfolio and a focus on trust and top-notch customer service. The business has grown, and we now need a reliable & responsive part-time account manager/virtual assistant (preferably UK-based) who can commit to 10-15 hours per week and be available to respond between 9am-5pm. Initially, you’ll take the lead as the primary point of contact for our partner agencies - mediating between them and our dev team to solve one-off website issues and facilitate development upgrades. Finding the right person is key, and the role will inevitably be developed as the business continues to grow. In this role, you’ll be primarily responsible for: - Responding promptly to all messages from clients & partner agencies, maintaining our sub 2-hour response time in normal office hours. (We’re really hot on our service and this is extremely important - so you’ll need to commit to this response time.) - Understanding & clarifying their requests - and delegating tasks to our dev team - Overseeing task progress & completion - and updating/staying in comms with clients - Managing/sending invoices for billable work - Utilising our new suite of CRM, Helpdesk, Projects & Billing software (Zoho app suite), and working with the internal team to help streamline & automate these processes Secondly, we also need help with time-sensitive admin work, including: - Setting up and sending client contracts for web build projects - Diary / email management - Other one-off admin work We’re looking for a partner who can help us take our business to the next level. You’ll need to be: - Native English speaking and UK-based - A natural rapport & relationship-builder - Excellent at spoken & written communication - Organised, diligent & a fast learner - Available between the hours of 9am-5pm GMT - Responsive - committing to a sub 2-hour response time for all messages Beyond these, we'd love to know what other skills you could bring to the table to help us take our business to the next level. We look forward to hearing from you!
8 days ago17 proposalsRemoteOCR images and seaach ChatGPT api, automation.
Hi, Minimum requirements: 1. text images (exam style questions) are loaded to Google Drive. (we have already done this) 2. Scan the Google Drive folder for new images. 3. Run new image through Google OCR/Document AI service. 4. Save to master file (e.g. Google Sheet, Doc) that can be accessed by multiple people Ideal scenario: 5. Link to ChatGPT api (we have this already setup) 6. Run question/prompt and return answer to the sheet.
9 days ago19 proposalsRemoteGovernment Portal Development Partnership
I'm seeking an established software company for a long-term partnership to develop a government portal focused on e-governance services. Key Responsibilities: - Build, test, and launch a dynamic, user-friendly government portal that serves as a hub for e-governance services. - Incorporate intuitive features to ensure seamless interaction for end-users. Desired Skills and Experience: - Proven experience in government portal development - Evidence of prior work is essential - Extensive knowledge in an array of programming languages. You should make a recommendation on what you believe is best for the project, based on your expertise. - Excellent problem-solving skills and creative thinking. - Strong communication skills with the ability to explain complex technical information easily. Our collaboration goal is to create a reliable and effective platform for e-governance services. I look forward to seeing your proof of work and learning more about your team's expertise.
16 days ago27 proposalsRemoteopportunity
Hubspot app development
We are seeking a skilled web developer to create a HubSpot app that enables users to send and receive SMS messages directly through HubSpot. The app will integrate with Twilio for SMS services and Stripe for billing management. Additionally, it will feature capabilities for users to manage their accounts, purchase phone numbers via Twilio, and handle template management. Detailed requirements and wireframes will be provided to candidates who are shortlisted. Preference will be given to developers with experience in developing or contributing to a HubSpot app currently listed on the HubSpot Marketplace.
8 days ago27 proposalsRemoteI need an event planner
I'm currently seeking a skilled freelance event planner to join our team. As an integral member of my organization, your primary objective will be to effectively manage all aspects of event planning, from initial inquiries to seamless execution. Your responsibilities will encompass responding to inquiries and addressing issues via various communication channels such as phone, email, or chat. Additionally, you will play a key role in assisting customers with questions related to our products or services, providing them with accurate and detailed information. This freelance position offers a competitive payment of $21 per hour and is not an opportunity for outsourcing projects. If you possess exceptional organizational skills, attention to detail, and a passion for delivering memorable events, we encourage you to apply and become a valued member of our team.
a day ago9 proposalsRemoteOnline Sales Demos
Hi, Thanks for looking at this project. We are launching a new SaaS service for businesses in May and we are looking to hire a suitable freelancer to demo and sell the service. What we are looking for is someone who can be available for leads to book demos with. You can pick the times you are available and using an online tool leads can book demos, between those times. We can start with a fixed fee per demo but would like to move to a commission-based model. You will need to be able to demonstrate an excellent level of spoken and written English and have a pleasant telephone manner. Experience in sales is an advantage.
a month ago17 proposalsRemoteopportunityurgent
20 High converting Blog / Landing page designs.
We need 20 Blog / conversion templates made for our CRM. These templates need to be universally useful and work with multiple colour schemes so they are easily adaptable to our clients colour pallets. These are clean designs and clear designs the only thing that will be changing on them for each client will be the colour scheme, imagery and content. These pages are designed specifically for conversion we are not looking for standard boring blog pages, our aim is to turn readers into customers. Each page should allow around 1000-1500 words and needs to be extremely well balanced. They need to make sure they are not word heavy. There will be a mixture focus on services and products. Please start your proposal with UPODBLOG. All being well there will be a lot more future work.
8 days ago44 proposalsRemoteExpires in 22opportunity
Accountant for Small NFP
Our client is looking for a new accountant for the preparation of their year end accounts. They are looking for someone on an ongoing basis whom they can work with. If when applying, you could answer the below questions to help us find the right fit for the organisation? 1) Are you UK based? 2) Do you have experience with Not for Profits? 3) How many LLP accounts have you prepared? 4) Are you able to prepare Companies House year end accounts, as well as year end taxes? 5)What is the total charge for both annually? Do you provide a service that includes checking in occasionally with questions (e.g. re when they reach VAT threshold, or any new developments in the business)? Please begin your proposal with ACCTNFP to be considered. Applicants that have not answered the above questions will not be considered.
7 days ago13 proposalsRemoteCompany Tri-fold Brochure
We are seeking a talented freelancer to create a company tri-fold brochure and business cards based on the information provided on our website. The tri-fold brochure should showcase our products, services, and company values, while the business cards should include our logo, contact information, and social media handles. The ideal candidate should have a strong understanding of design principles and be able to translate our website content into a visually appealing and professional brochure and business cards. We are open to creative suggestions and are looking for a freelancer who can deliver high-quality work on a timely basis. If you are interested in this project, please submit your portfolio and a proposal outlining your approach to the project. We are excited to work with the right freelancer to create a lasting impression on our clients.
2 days ago39 proposalsRemoteEmail Campaign
I would like to send out the emails to all our clients, I am wondering if you could help me to create a E Flyer to promote our service , brief and short, I believe that clients does not read that much, we need a design, an attractive, eye catching, and response , please visit our website www.montgohealth.com and www.health licensing.ae
24 days ago36 proposalsRemoteopportunity
Website DNS Issue
I am having a DNS issue on my website. This is only affecting certain devices (mainly IOS) I have spoken to the Host, My Service Provider & Apple, and they have all said it works on there end adn i maybe the site that is somehow stopping customers accessing it. Site is blocked on both Cellular & Wifi Work Around: I have found that changing the DNS to manual on my iphone fixes this issues, but I need a permanent fix for my clients customers.
19 days ago35 proposalsRemoteConfigure Asterisk SIP trunk and user extensions
This project involves configuring an Asterisk private branch exchange (PBX) system with SIP trunking and user extensions. The service provider will install Asterisk version 20 or 18 on a virtual machine and carry out the necessary configurations for integrating SIP trunking from an internet telephone service provider. All user extensions will be enabled with features like call forwarding, voicemail access, scheduling and conferencing capabilities. The PBX configuration will allow simultaneous ringing to reach users on both internal and external phone numbers. Advanced functionalities like interactive voice response units and call queues will also be set up to improve routing of incoming phone calls to the appropriate users. Once testing verifies all features are working as intended, the fully configured virtual PBX will be handed over for use in the client's business communications. Bid submission for this project is invited from freelancers adept at Asterisk customization and implementation of telephony systems.
15 days ago16 proposalsRemoteReview current Adwords Campaign
Review the existing AdWords campaign to identify the reasons behind its ineffectiveness. Thoroughly analyze the campaign structure, keywords, ad copy, landing pages, and conversion tracking to pinpoint areas for improvement. Utilize industry best practices and data-driven insights to optimize the campaign's performance. Conduct keyword research, create targeted ad groups, and write compelling ad copy that resonates with the target audience. Improve the landing pages to enhance user experience and increase conversion rates. Implement conversion tracking and analytics to measure the effectiveness of the campaign's elements. Regularly monitor and adjust the campaign based on performance metrics and customer feedback. Provide comprehensive reports and recommendations to improve the campaign's ROI and achieve the desired marketing objectives.
12 days ago25 proposalsRemoteCreate Simple Status Selection Module for Rise CRM
I am looking for a very simple plugin to be created for Rise CRM. Currently on Rise CRM they only allow ticket status of New, Open and Closed. Looking for module where you can add custom ticket statuses. Ideally with option to set settings ie When Staff Responds to Ticket Set Status to ... (Custom Option) When Customer Responds set order status to.... (Custom Response) To help understand I have attached a couple of screen shots... My understanding is Rise CRM uses very similar code to Perfex CRM.
25 days ago21 proposalsRemoteI need a person to open Kraken USA for non resident
I seek assistance from a skilled cryptocurrency professional to open a Kraken account as a non-resident of the United States. Kraken is a reputed digital asset exchange headquartered in San Francisco that facilitates buying, selling and trading of cryptocurrencies. However, as I reside outside of USA, directly opening an account on the exchange platform poses certain challenges owing to their Know Your Customer and anti-money laundering protocols. An experienced freelancer well-versed in the nitty-gritties of opening crypto exchange accounts for international clients can help address these challenges. The selected candidate will be required to complete the mandatory KYC verification process on my behalf by submitting relevant identity and address proofs. Further, they must liaise with Kraken support team in case any additional documentation is requested during account activation. Once the trading account is successfully created, the freelancer shall share login credentials with me in a secure manner. Basic account orientation explaining its features like placement of orders, portfolio overview etc. would also be appreciated. Adherence to data privacy rules is imperative as sensitive personal details would be involved. The job requires expertise in identity verification norms as well as familiarity with Kraken interface. Remuneration will be provided upon satisfactory completion of the targeted objective.
2 days ago5 proposalsRemoteWordpress & ESP integration
I am launching 3-5 simple digital e-courses. I needed support with the following : 1. Connecting the courses to my website (word-press) 2. Securing the digital course from sharing without purchasing 3. Email Service Integration for marketing preferably using MailChimp or any other provider compatible with my website (free plan) 4. Paypal Payment Integration for the course Considerations I am a graphic/web designer and I can technically do the above, so I won't need maintenance support until the next growth period. I am hoping to save time as the course creator, and have someone execute this stage. There may also be an opportunity cost permitting to make some updates and boost the visual identity of my website. Thanks
8 days ago21 proposalsRemoteECommerce website developemnt
We're a well-established appliance manufacturing company with a rich history of serving reputable brands in both India and the USA for over a decade. With this solid foundation, we're now gearing up to introduce our own brand into the domestic appliance sector. Our upcoming product line will include: Fans (Table, Ceiling, and Tower) Dessert Coolers Air Conditioners Water Heaters and Geysers Water Purifiers Our brand name has been carefully selected and registered under the trademark act, signaling our commitment to authenticity and credibility. In line with our expansion plans, we're seeking the expertise of a digital brand consulting company to assist us in the following areas: Ecommerce website development and ongoing maintenance to ensure a seamless online shopping experience for our customers. Establishing and enhancing our brand presence across the digital landscape, leveraging various platforms to reach our target audience effectively. Implementing strategies to foster brand recall and retention in the digital space, including collaboration with local influencers on social media platforms. We're keen on partnering with a digital agency that not only understands our vision but also has the capability to translate it into tangible results. As we aim to emulate the success of leading retailers like Croma and Reliance Digital, our focus is on delivering the highest quality products from top brands in each category. We invite digital brand consulting companies to share details of their services tailored to our requirements, along with a comprehensive quote. We're particularly interested in web development services for our e-commerce platform, as this will serve as the cornerstone of our online presence. We look forward to collaborating with the best-in-class professionals who can help us realize our ambitious goals and propel our brand to new heights. also provide me the detailed over which technology you are planning to build this.
4 days ago24 proposalsRemoteGoogle Ads Optimisation
We are a business-to-business staff uniform and workwear company that has recently relaunched our online presence on Shopify. We have an existing Google Ads account that is geared towards our old website, but we need it to be audited to ensure it works to its maximum potential for Shopify. Our main goal is to generate more sales and increase the number of enquiries we get via our website for larger projects. To achieve this, we are looking for the following services: An audit of our Google Ads account to ensure solid conversion tracking Implementation of Google Tag conversion for Shopify Creation of a new Google Search campaign, including ad text, keywords, and negative keywords We are open to suggestions and recommendations on how to improve our Google Ads account and increase our online presence. We believe that with the right optimisation, we can achieve our goals and grow our business. Please provide us with your proposal and estimated cost for the services mentioned above. We look forward to hearing from you and discussing how we can work together to achieve our objectives.
3 hours ago26 proposalsRemote