Customer Service Projects
Looking for freelance Customer Service jobs and project work? PeoplePerHour has you covered.
Asking Clients for Feedback and Google Reviews
I seek an experienced digital marketer to boost online presence and credibility for a professional services firm based in the London. The goal is to obtain 5 high-quality Google reviews per month highlighting the company's excellent customer service, professional expertise and reliability. The selected freelancer will be required to speak to our clients and send them links via emails and text messages to visit online google listings to gain familiar understanding of service offerings and to posting reviews.
2 days ago12 proposalsRemoteSocial Media / Customer Success / Partner in crime
Are you really good with clients and social media channels but maybe hate the process of finding and winning new clients? I m kinda the other way, I love the thrill of the chase but then need someone to keep the client happy, speak intelligently to them and help with content and QA Looking for an amazing customer success manager - 20 hours per week = 80 hours per month It's got to the stage where I need to free myself from running the day to day stuff inside the business and work on the business. It's a social media and content business and we have a small team who can already work on content and postings what Im looking for is -UK/NA accent - be client facing with lots of zooms - someone to account manage the existing accounts and make sure clients are happy - monitor accounts and tweak as needed (training given) - help the project manager firefight if there are issues - interview clients over Zoom to create video content - able to understand Linkedin campaigns and create reports (training given) -someone who doesn't mind getting stuck into other tasks when we are busy -someone to bounce ideas off of as the company continues to grow - check content is up to high standard - get involved in content production (mainly written) I need someone who is passionate about serving our clients I basically want to work on sales and developing the business and leave the rest to you and the small team Must have experience working in a social media or digital marketing agency
18 days ago43 proposalsRemoteLooking for Meta drop down menu A to B testing
Design for my kitchen and bathroom company set up in Meta A to B testing Looking to give the customer the options of choosing serval option When do they require the work Would they like a call back etc
a day ago10 proposalsRemoteFrench Virtual Assistant for Outbound Calls and Lead Generation
As a web agency, I am in need of a French-speaking virtual assistant who can handle both outbound calls and lead generation for a variety of industries. Key Responsibilities: - Conducting outbound calls in French - Note appointments - Maintaining a high level of professionalism and customer service throughout all interactions The ideal candidate for this position has: - Intermediate level of experience in virtual assistance - Exceptional communication skills in French - Previous experience with lead generation preferred - Ability to adapt and respond to customer needs promptly - Ability to represent our web agency in a professional manner I am looking for someone who is a self-starter, able to work independently, and can bring their own expertise to the role. Please provide examples of previous work and any relevant experience when placing your bid.
14 days ago13 proposalsRemoteVirtual Assistant for Shopify Dropshipping & Marketing
I am seeking a talented virtual assistant with a strong grasp of Shopify, particularly in the area of dropshipping, product listing, and marketing. I intend to have over 500 products on my store, and I need comprehensive support in social media and email marketing. Your responsibilities will include: - Setting up a dropshipping system and managing it efficiently - Listing and optimizing over 500 products on Shopify - Running and monitoring social media marketing campaigns - Implementing and analyzing email marketing strategies - Handling customer inquiries and support The ideal candidate will have: - Proficiency in Shopify, including dropshipping and product listing - Previous experience in social media and email marketing - Strong analytical and problem-solving skills - Excellent communication and customer service skills - Ability to work independently and meet deadlines Please, provide details of your experience with similar projects and the specific skills you possess that make you an ideal candidate for this role.
11 days ago20 proposalsRemoteGet organic follows and likes
I don't want random followers. I want real accounts I want followers in my local area who are after my service.
14 days ago25 proposalsRemoteLinkedIn Sales & Marketing Expert
Hello Guys, I'm looking to try LinkedIn as a Marketing & Sales channel for my business. We market our business services to letting agents. I'm looking to speak to someone who has demonstrable experience in achieving great business results from LinkedIn.
15 days ago28 proposalsRemoteCosting to mke a video for a business as an influencer
Hi, I’m looking for guidance on how much to charge a business who are wanting my services of public speaking and of also making them a video for their website. Can anyone give me some guidance? I am based in London, UK and only want to speak to someone from the UK. Thank you very much.
21 days ago11 proposalsRemoteI need to Tic Tok Expert to Manage Ecommerce Brand Promotion
I seek a seasoned TikTok marketer to promote our new UK ecommerce venture. As an established brand in the digital realm, we aim to expand our reach through short-form videos on TikTok. The ideal candidate will have extensive experience managing a business profile and community on TikTok. They should expertly utilize popular hashtags, duets and sounds to engage new users and increase followers. Video editing skills are essential to produce catchy, authentic content showcasing our diverse product catalog. Promotional strategies must target key demographics within the UK and leverage trending hashtags. Analytical insights will help optimize campaign performance and return on investment. The candidate's portfolio should evidence success in boosting online sales and new customer acquisition through creative TikTok campaigns. This is an impactful role requiring hands-on community management and content ideation. Strong communication skills and project coordination abilities are necessary to align with our marketing objectives. Freelancers proficient in TikTok's analytics dashboard and advertisement tools are strongly preferred. Interested applicants should demonstrate proven results growing ecommerce brands through short video platforms. We aim to appoint a strategic TikTok expert to spearhead promotions and assist our expansion in the UK market.
4 days ago13 proposalsRemoteLinkedIn Specialist to generate LI interest & contacts
Specialty Financial Services Originator seeking LinkedIn specialist to generate LI interest & contacts via my LinkedIn page. Establish & underscore me on LI as a Trusted Advisor. Ideal LI prospects are shopping for a business to buy &/or are interested in self-employment. Use strongest/safest tools & techniques ... guide us, work with us or handle quickly building profile strength via searches ... posts ... connects ... messages ... and improving our LI presence WITHOUT ADS ... so as to attract shoppers interested in buying a Business License [becoming a Business Licensee]. WHAT WE OFFER: statewide, regional or country-wide Specialty Financial Business Licensing. BEST CANDIDATE: LI experience (including Sales Nav) + positive track-record. Focus on building & promoting profile via messaging/posting/connections while keeping LI-reputation active, clean & positive. Solid background in US Business Culture; Native English-speaker preferred. PAY: Based on posting, inbound connection requests, replies, inbound InMail, generated profile-visits and other LI activity; specifics to be discussed & applied to working agreement.
2 days ago10 proposalsRemoteHelp with Hacked account
I am seeking assistance to regain access to my Instagram account, which has been hacked. The account is linked to my Facebook account, and I am unable to log in due to the hacker's interference. I am looking for a skilled professional who can help me regain control of my account by investigating the issue, identifying the breach, and implementing the necessary security measures to prevent future unauthorized access. I have valuable memories stored in the account, and I need to have it secured as soon as possible. I am willing to provide any necessary information to facilitate the process and am prepared to pay a fair price for the services provided. I appreciate your attention to this matter and look forward to hearing from you soon.
23 days ago14 proposalsRemoteVery Experienced Facebook marketing person
We are seeking a highly skilled and experienced Facebook marketing professional to promote our product in Asia. Our website, www.goldenretrieversandfrenchbulldogs.com, showcases our premium dog breeds and services. We are looking for a campaign that can effectively reach our target audience and drive conversions. The ideal candidate should have a proven track record of successful Facebook marketing campaigns in Asia. They should be well-versed in Facebook's advertising platform, including ad creation, targeting, and optimization. Additionally, they should have a deep understanding of the Asian market and its unique cultural and social dynamics. The campaign should focus on building brand awareness and generating leads. We are open to various marketing strategies, including social media advertising, influencer partnerships, and content marketing. The candidate should be able to provide a comprehensive marketing plan that aligns with our business goals and budget. We are committed to providing the candidate with the necessary resources and support to achieve success. We offer a competitive compensation package and a collaborative work environment. If you are a passionate and results-driven Facebook marketing professional, we would love to hear from you. Please submit your resume and a sample of your work for consideration. Please note that PPH have set a price!
6 days ago27 proposalsRemoteI need to reach my targeted customers via @jamra.oud
We are seeking a skilled Social Media Specialist to assist our business in reaching our targeted customers through Instagram sponsorships. Our company has been experiencing growth issues for the past three months, and we believe that a dedicated social media professional can help us overcome these challenges. The responsibilities of the Social Media Specialist include: 1. Developing and implementing a comprehensive social media strategy to achieve our business goals. 2. Managing our social media accounts, including Instagram, and creating engaging content that resonates with our target audience. 3. Identifying and collaborating with Instagram sponsors to promote our products or services. 4. Analyzing social media metrics and data to measure the effectiveness of our social media campaigns. 5. Optimizing our social media profiles and content to improve visibility and engagement. The ideal candidate for this position should have a strong understanding of social media marketing and advertising principles. They should be highly creative and able to produce engaging content that resonates with our target audience. Additionally, they should have excellent communication skills and be able to work effectively with cross-functional teams. If you are a skilled Social Media Specialist with a passion for social media and a track record of success, we would love to hear from you. Please submit your resume and a sample of your work for consideration.
4 days ago14 proposalsRemoteSocial Media Video Content Creator & Engagement Specialist
About Us: At Frisbeechaser Brand, we specialize in designing innovative toys for autistic children, aiming to support their development and provide joy through play. We’re on the lookout for a Social Media Video Content Creator & Engagement Specialist to help us share our mission and boost our sales. This role is critical for producing engaging content and fostering a positive online community across various social media platforms. Job Description: We are seeking a creative, dynamic individual to produce daily video and image content that will captivate our audience and highlight the uniqueness of our toys. This content will be shared across multiple social media platforms including Facebook, TikTok, Instagram, Pinterest, LinkedIn, and an additional platform we'll refer to as X platform. The right candidate will also manage interactions with our community, responding to comments and inquiries with empathy and efficiency. Responsibilities: Strategically create and distribute engaging, high-quality video and image content across Facebook, TikTok, Instagram, Pinterest, LinkedIn, and X platform, ensuring each post is optimized for the platform it's shared on. Use Adobe Photoshop, Canva, Adobe Premiere, and After Effects to craft compelling visual stories that align with our brand’s goals and resonate with our target audiences. Actively engage with followers across all platforms, fostering a supportive and positive community around our brand. Monitor and analyze the performance of content across all platforms, using insights to drive decisions and strategy adjustments. Stay up-to-date with the latest social media trends and best practices, including those specific to LinkedIn, Pinterest, and X platform, to ensure our content remains relevant and impactful. Requirements: A minimum of two years of experience in social media content creation, with a strong portfolio demonstrating expertise in video and image content. Proficiency with Adobe Photoshop, Canva, Adobe Premiere, After Effects, and familiarity with the specific requirements for content creation on LinkedIn, Pinterest, and X platform. Exceptional storytelling and communication skills in English, capable of producing content that engages and resonates with diverse audiences. Demonstrated ability to manage social media engagement and customer service inquiries with empathy, patience, and professionalism. A solid understanding of social media analytics, with the ability to translate data into actionable insights. Compensation: Competitive base salary with commission based on sales performance, rewarding creative contributions that drive brand growth and engagement.
24 days ago17 proposalsRemoteSocial Media Manager, Video Editor, and Wix Design Builder
Job Posting: Multi-Faceted Social Media Manager, Video Editor, and Wix Design Builder for Wanamaker Group, Inc. About Us: Wanamaker Group, Inc. is a dynamic and diverse holding company encompassing various industries including construction, e-commerce, medical tourism, luxury concierge services, event planning, and solar energy solutions. Our portfolio includes Karma Construction Group, CoolBae, South Cosmetic, 305 Lux Life, Mia Luxury Rentals, RachEvents, Solar Daddy, and Solar Karma. Position: Social Media Manager, Video Editor, Wix Design Builder, and Lead Generator Responsibilities: - **Social Media Management:** Develop and execute social media strategies across multiple platforms (Facebook, Instagram, LinkedIn, etc.) for all businesses under Wanamaker Group, Inc. Tailor content to resonate with diverse audiences in the construction, e-commerce, medical tourism, luxury services, and solar energy sectors. - **Video Editing:** Create engaging and informative videos for marketing and promotional purposes. Edit content to highlight the unique aspects of each business and maintain brand consistency. - **Wix Website Design:** Design, update, and maintain multiple websites using Wix, ensuring each site reflects the brand’s identity and effectively communicates its services. - **Lead Generation:** Implement effective lead generation strategies, leveraging social media, SEO, email campaigns, and other digital marketing tools to drive business growth. Qualifications: - Proven experience in social media management, video editing, website design (preferably Wix), and lead generation. - Ability to manage multiple projects simultaneously and adapt to different industry needs. - Strong understanding of digital marketing trends and tools. - Excellent communication skills, creativity, and a keen eye for detail. - A portfolio showcasing previous work in these areas. What We Offer: - Opportunity to work with a diverse range of businesses and industries. - Competitive salary and growth opportunities. - Remote work flexibility. - A dynamic and supportive team environment. How to Apply: Please submit your resume, cover letter, and portfolio demonstrating your expertise in social media management, video editing, website design, and lead generation to [insert email/contact method]. In your application, highlight specific experiences relevant to our diverse range of businesses. We look forward to discovering how your skills and creativity can drive the growth and success of Wanamaker Group, Inc.!
24 days ago19 proposalsRemote
Past "Customer-service" Projects
Social Media Manager
Design and implement social media strategy to align with business goals. Generate, edit, publish, and share engaging content daily (e.g., original text, photos, videos, and news). Collaborate with other teams, like marketing, sales, and customer service, to ensure brand consistency. Communicate with followers, respond to queries in a timely manner, and monitor customer reviews. Oversee social media accounts’ design (e.g., Facebook timeline cover, profile pictures, and blog layout). Suggest and implement new features to develop brand awareness, like promotions and competitions.
Help with account management on forums. Lipstick Alley forum.
I need help with posting posts on the Lipstick Alley forum. This is necessary to promote the services. I need someone who has experience working with forums. Or the help of those who have an account on this forum. The main goal is to publish posts to promote the services according to the terms of reference.
opportunity
Social media marketing consultation and set up
Looking for consultation services to help us get social accounts created and linked to a Buffer account. Looking for the following services from a freelancer: 1) setting up IG, Pintrest, and X accounts that point back to our businesses and connecting these accounts to our Buffer account, 2) Refreshing up our FB and LinkedIn accounts and making sure they are properly connected to our Buffer account, and 3) a 1-hour consult on best practices using a service like Buffer to post on social. Our company has 3 divisions so we would want social pages set up for each division.
Social marketing campaign
I need a small social media Instagram ad campaign setup to promote the services of https://nuagehealth.co.uk. The ad campaign should be to promote facial aesthetics services to a customer base within 20 mile radius of Canterbury in Kent, UK. The customers targeted should be between 18-70
opportunity
9+ years Gift eCommerce - Long Tenure Social Media Expert
We are a medium sized Gifting eCommerce company that's been around for 9 years + and we are currently looking for a dedicated freelancer with a digital background that is fairly rehearsed with Social Media. We would be looking at dedicated hours across the week to help schedule content, post and more importantly, strategise our overall engagement and branding. We already have an in house admin team, an outsourced Customer Service team as well as a PPC team that creates ad content/videos so ideally we can build long term plans. Communication will be vital. These are some of our platforms: https://www.instagram.com/mapsformoments/ https://www.facebook.com/StarNameRegistry