Bpo It Services Projects
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Customer Support Specialist
Designation: Customer Support Specialist Candidates Location preference: only from United Kingdom, USA, Canada, Mexico, European countries, Argentina, Paraguay, Uruguay, Colombia Years of experience: 1-3 years Providing excellent customer service for our UK based hospitality client. An ideal candidate should be an expert in handling customer support requests and who can handle administrative task and account management. Requirements: Excellent communication skills, both written and verbal. Strong problem-solving abilities and a proactive approach to addressing customer concerns. Strong organizational and multitasking abilities to manage and prioritize tasks effectively. Detail-oriented with a focus on maintaining high-quality standards. Roles and Responsibilities: We need customer support specialists that can handle administrative tasks and account management (for UK Based Hospitality Client hosts). Please note that the job duration is from 1 month to ongoing / undefined, between 10-30 hours per week (approximate 2-4 hours per day). Educational Qualifications and Skills: The requirements for the applicant include strong attention to details, college degree, access to email and knowledge of use a device (computer or phone), basic software tools (Microsoft Office - Word & Excel). Candidates will have to manage the related tasks, till completion.
a month ago29 proposalsRemoteopportunity
Developer Needed for CRM Integration Between Close and Reapit
We are a UK-based estate agency seeking an experienced developer to facilitate seamless integration between two Customer Relationship Management (CRM) systems we use: Close and Reapit. Our sales team utilizes Close CRM at the top of our sales funnel, while our fulfilment team employs Reapit for post-sale customer management and service fulfilment. The primary goal of this integration is to automate data flow between the two systems, ensuring data consistency and streamlining our sales and fulfilment processes. Detailed documentation for both CRMs’ APIs is available and will be essential for the integration development: Reapit Foundations: https://foundations-documentation.reapit.cloud/ Close CRM Developers: https://developer.close.com/ Example Key Integration Features: Opportunity Management: Automatically create a property and vendor record in Reapit when an opportunity is marked as won in Close. Synchronizing Notes: Ensure that contact notes added in either CRM are reflected in the other to maintain comprehensive records across platforms. Status Updates: Update the status of opportunities in Close in accordance with the property status changes in Reapit (e.g., from 'For Sale' to 'Sold Subject to Contract'). Automated Contact Synchronization: Sync new contacts between CRMs to ensure both systems have up-to-date customer information. Task and Activity Tracking: If a task or activity is marked as completed in one CRM, reflect this in the corresponding task or activity in the other CRM. Reporting and Alerts: Generate alerts for significant events or milestones reached in either CRM to ensure all team members are informed in real time. Requirements: Proven experience in CRM integration, especially with Close and Reapit. Strong understanding of RESTful API design and development. Ability to work with both CRMs’ documentation to develop a robust integration solution. Excellent problem-solving skills and attention to detail. Ability to communicate effectively in English and provide regular updates on project progress. Project Deliverables: A fully functional integration between Close and Reapit according to the described features. Documentation outlining the integration flow, setup instructions, and any maintenance guidelines. A brief training session for our team to understand how to manage and make the best use of the integration. Interested candidates, please submit your proposal including your experience with similar projects, your approach to this project, and an estimated timeline and budget. References or case studies of past work are highly appreciated.
14 days ago24 proposalsRemoteFacebook ads manager
I require the services of a skilled Facebook advertising professional to effectively manage advertising campaigns across markets in Canada and the United States. As the owner of a growing online business, expanding brand awareness and generating new customers through social media platforms such as Facebook has become a priority. However, managing paid promotional efforts across multiple geographical regions simultaneously is beyond my current capabilities. An experienced Facebook ads consultant is needed to strategize compelling campaigns, craft visually appealing ad creatives, define focused target audiences, and optimize spending to maximize returns on investment. Key responsibilities will include planning campaign objectives in line with company goals, launching new ads on a regular basis, analyzing performance metrics to identify top performing ad sets and interests, pausing underperforming promotions, and reporting key insights and recommendations. Knowledge of localization techniques to appeal to diverse North American audiences is essential. This is a lasting role with the potential for ongoing work as my company's online presence expands. The ideal candidate must demonstrate proven success in multi-market Facebook advertising, be highly skilled in using the latest platform features and tools, and have a strong track record of delivering results within pledged timeframes and budgets. Only applicants with a portfolio highlighting similar past client work and glowing client testimonials need apply. Remuneration will be based on project milestones and performance.
a month ago27 proposalsRemoteAmazon Account Manager (WORK EXPERIENCE WITH AMAZON REQUIRED)
Company Overview ChannelClan is a dynamic and rapidly growing e-commerce company specializing in Amazon sales. We pride ourselves on delivering high-quality products and exceptional customer service to our clients. As we continue to expand our online presence, we are seeking a dedicated and experienced Amazon Account Manager to join our team. Job Description The Amazon Account Manager will be responsible for overseeing and optimizing our presence on the Amazon platform. This individual will play a critical role in driving sales, managing inventory, and enhancing our brand visibility on Amazon. The ideal candidate will have a strong understanding of e-commerce best practices, excellent communication skills, and a proven track record of success in managing Amazon accounts. Key Responsibilities - Manage all aspects of our Amazon seller account, including product listings, inventory management, pricing strategies, and promotions. - Monitor and analyze sales performance, traffic metrics, and customer feedback to identify opportunities for growth and improvement. - Keen eye for administrative processes, e.g., inventory management and reimbursement management of lost and damaged FBA stock. - Co-develop and implement strategies to increase product visibility, drive traffic, and improve conversion rates on Amazon. - Assist optimizing product listings with compelling copy, high-quality images, and relevant keywords to enhance search visibility and attract customers. - Stay up-to-date on Amazon’s policies, guidelines, and algorithms to ensure compliance and maximize performance. - Collaborate with cross-functional teams, including marketing, sales, and operations, to align Amazon strategies with overall business objectives. - Respond promptly to customer inquiries, feedback, and reviews on Amazon to maintain a positive brand image and customer satisfaction. - Conduct competitive analysis and market research to identify trends, opportunities, and potential threats in the e-commerce landscape. - Work closely with third-party vendors, suppliers, and logistics partners to ensure smooth operations and timely fulfillment of orders. - Generate regular reports and insights on Amazon performance, including sales trends, inventory levels, and key metrics, to senior management. Qualifications - Bachelor’s degree in business, marketing, e-commerce, or related field. - Proven experience managing Amazon seller accounts and driving sales growth in an e-commerce environment. - Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. - Excellent written and verbal communication skills, with the ability to effectively communicate with internal teams and external partners. - Detail-oriented with strong organizational and project management skills. - Proficiency in Microsoft Excel and other data analysis tools. - Knowledge of Amazon Seller Central and e-commerce analytics tools (e.g., Helium10) is required. - Knowledge of Amazon Vendor Central is a plus, or willingness to learn to use this platform. - Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.
7 days ago21 proposalsRemoteTelemarketing project based
I represent a leading provider of ship design and engineering solutions committed to enhancing vessel operations worldwide. We're reaching out to skilled telemarketers to play a pivotal role in our latest campaign. We specialize in delivering top-notch design and engineering services that make maritime operations smoother, more efficient, and cost-effective. Our expertise spans across minimizing docking time for retrofits and conversions and streamlining mobilizations with a focus on high-quality, customer-oriented results. Campaign Goals: We aim to expand our reach within the maritime industry by connecting with key decision-makers at shipyards and maritime companies. Your mission will be to introduce our company's solutions to vessel managers, superintendents, fleet managers, and technical managers, ultimately setting up meetings to discuss potential collaborations. Target Audience: Your first call will be to contact the headquarters of leading maritime organizations and identify key people (fleet managers/superintendents/vessel managers/ technical managers, etc.), schedule a phone call with persons of interest, and persuade them to have a meeting with our team. Expected Outcomes: We're counting on you to use your communication skills and professionalism to secure meetings with our target audience, laying the groundwork for fruitful partnerships. Also, you will have a bonus per each confirmed meeting with persons of interest (10 $) Requirements: For this campaign, we're looking for telemarketers with: Exceptional English proficiency. An American or British accent, ensuring clear and effective communication. The ability to quickly grasp and communicate the value our company offers to the maritime sector. Next Steps: If you're interested in joining our team and contributing to the company's success, please reply to this email with your resume and a brief audio recording showcasing your accent and communication skills. Further details about the campaign and training materials will be provided to selected candidates. We're excited to potentially have you on board for this journey. Together, we can set the course for a more efficient and innovative maritime future.
a month ago17 proposalsRemoteLooking for SEO & Google Ads Management Specialist
Hello There, We are looking for an SEO & Google Ad management specialist. Below are the specific services we are looking for: Keyword Research and Strategy Development: We require assistance in identifying relevant keywords and phrases that align with our target audience's search intent and our business objectives. On-Page and Off-Page Optimization: We need support in optimizing our website's content, meta tags, headers, and other on-page elements. Additionally, assistance with off-page strategies such as backlink building and local SEO optimization would be beneficial. Content Creation and Optimization: We are looking for expertise in creating high-quality, engaging content that resonates with our audience and is optimized for search engines. Technical SEO Audit and Implementation: We require a comprehensive audit of our website's technical aspects to identify and address any issues that may affect our search engine rankings and user experience. This includes but is not limited to site speed optimization, mobile responsiveness, and resolving crawl errors. Google Ads Campaign Management: We seek assistance in creating and managing Google Ads campaigns to drive targeted traffic to our website. This includes keyword research, ad copywriting, bid management, and ongoing optimization to maximize ROI. Analytics and Reporting: We need assistance in setting up and analyzing data from tools such as Google Analytics and Google Ads to track the performance of our website and advertising campaigns. Regular reporting on key metrics and insights is essential for us to make informed decisions. Conversion Rate Optimization (CRO): We are interested in optimizing our website's conversion paths to increase the likelihood of visitors taking desired actions, such as making a purchase or filling out a contact form. Local SEO Optimization: We require support in optimizing our website for local searches, including managing Google My Business listings, obtaining online reviews, and ensuring consistency of NAP information across online directories. SEO deliverables required ON PAGE – DELIVERABLES • Complete analysis of the existing website and a detailed analysis report • Competitor analysis of up to 3 competitor websites and a detailed analysis report • Configure Google Tag Manager • Configure and monitor Google Analytics, Google Search Console and Bing Webmaster Tool • Tune and optimize Meta tags for all pages on the website • Add ALT tags for all images used on the website Ensure proper structure for the entire site maintaining HTML heading tags • Ensure the terms of use, about us, contact us pages meet the legal requirements as well as general webmaster guidelines • Check the entire content of the website of copyright violations • Improve the content of the homepage for the best results • Implement Live chat support, if necessary • Implement schema on the website to improve the performance of the website • Maintain the blog section with properly tuned content • Add a new blog post per month on the site OFF PAGE - DELIVERABLES • Publish articles on third party websites • Publish marketing content in Quora discussions, subject to Quora's current policies • Participate in the third-party forum and discussion groups and refer your services when there are relevant questions • List your business on various business directories to improve web presence • Build backlinks to the site through booking websites • Submit your profile in various socially relevant sites including SlideShare, Flickr, Pinterest and more • Tune and optimise your press release if there are any. CONTENT MARKETING DELIVERABLES • Content marketing through various websites and blogs • Quora presence in the form of questions and answers • Increase the visibility of our brand image on the web BLOGGING DELIVERABLES • 2 blog posts per month are included in our package • Submit all blog posts to social media and bookmarking sites • Build internal links to and from the blog posts • Add blog posts to the sitemap We are looking for a reliable partner who can provide these services efficiently and effectively, helping us achieve our digital marketing goals. If you believe your expertise aligns with our requirements, we would appreciate the opportunity to discuss further details, including pricing and timelines.
a month ago41 proposalsRemoteopportunity
Creation d'une application
Salon de Coiffure: Rendez-vous & Paiement en Ligne Nous sommes à la recherche d'un freelancer talentueux pour concevoir une application de salon de coiffure innovante. Notre objectif est de créer une plateforme conviviale et pratique pour les coiffeurs et leurs clients, facilitant la gestion des rendez-vous, la prise de rendez-vous et le paiement en ligne. Fonctionnalités Clés: Rendez-vous en Ligne: Les clients peuvent facilement réserver des rendez-vous en ligne via l'application. Ils peuvent choisir le coiffeur, le date et l'heure qui conviennent le mieux à leur agenda. Gestion des Coiffeurs: Les coiffeurs peuvent créer leur propre profil, afficher leurs services, leurs tarifs et leurs horaires disponibles. Ils peuvent également gérer leurs clients, accéder à leurs rendez-vous et suivre leur historique de paiement. Paiement en Ligne: L'application intègre une sécurisation robuste pour garantir les paiements en ligne sécurisés. Les clients peuvent choisir leurs moyens de paiement (carte bancaire, PayPal, etc.) et effectuer les transactions en toute confiance. Notifications et Reminders: Les clients et les coiffeurs recevront des notifications et des reminders pour les rendez-vous, les changements de horaires et les événements importants. Historique de Paiement: Les coiffeurs peuvent accéder à un historique complet de leurs paiements, ce qui facilite la gestion financière et la suivi des revenus. Interface Personnalisable: L'application offre une interface intuitive et personnalisable, permettant aux coiffeurs de personnaliser leur propre espace et de mettre en valeur leur style de coiffure. Soutien Client: L'application inclut un système de support client pour répondre aux questions et aux problèmes des clients en temps réel. Compatibilité avec les Appareils Mobiles: L'application est conçue pour être compatible avec les appareils mobiles, ce qui permet aux clients de réserver des rendez-vous en ligne à tout moment et n'importe où. Nous sommes à la recherche d'un freelancer avec une expérience solide dans le développement d'applications mobiles. Vous devez être capable de travailler en équipe et de respecter les délais impartis. N'hésitez pas à nous contacter si vous êtes intéressé par ce projet et à partager vos réalisations similaires.
9 days ago13 proposalsRemoteSocial Media Video Content Creator & Engagement Specialist
About Us: At Frisbeechaser Brand, we specialize in designing innovative toys for autistic children, aiming to support their development and provide joy through play. We’re on the lookout for a Social Media Video Content Creator & Engagement Specialist to help us share our mission and boost our sales. This role is critical for producing engaging content and fostering a positive online community across various social media platforms. Job Description: We are seeking a creative, dynamic individual to produce daily video and image content that will captivate our audience and highlight the uniqueness of our toys. This content will be shared across multiple social media platforms including Facebook, TikTok, Instagram, Pinterest, LinkedIn, and an additional platform we'll refer to as X platform. The right candidate will also manage interactions with our community, responding to comments and inquiries with empathy and efficiency. Responsibilities: Strategically create and distribute engaging, high-quality video and image content across Facebook, TikTok, Instagram, Pinterest, LinkedIn, and X platform, ensuring each post is optimized for the platform it's shared on. Use Adobe Photoshop, Canva, Adobe Premiere, and After Effects to craft compelling visual stories that align with our brand’s goals and resonate with our target audiences. Actively engage with followers across all platforms, fostering a supportive and positive community around our brand. Monitor and analyze the performance of content across all platforms, using insights to drive decisions and strategy adjustments. Stay up-to-date with the latest social media trends and best practices, including those specific to LinkedIn, Pinterest, and X platform, to ensure our content remains relevant and impactful. Requirements: A minimum of two years of experience in social media content creation, with a strong portfolio demonstrating expertise in video and image content. Proficiency with Adobe Photoshop, Canva, Adobe Premiere, After Effects, and familiarity with the specific requirements for content creation on LinkedIn, Pinterest, and X platform. Exceptional storytelling and communication skills in English, capable of producing content that engages and resonates with diverse audiences. Demonstrated ability to manage social media engagement and customer service inquiries with empathy, patience, and professionalism. A solid understanding of social media analytics, with the ability to translate data into actionable insights. Compensation: Competitive base salary with commission based on sales performance, rewarding creative contributions that drive brand growth and engagement.
24 days ago17 proposalsRemoteYouTube SEO Expert for Video Marketing Vault
Video Marketing Vault is revolutionizing the way brands engage with their audiences through video content. As we continue to expand our services, we're in search of a YouTube SEO Expert to join our dynamic team. This role is pivotal in maximizing our clients' video visibility and engagement, ensuring their stories not only get told but heard. Position Overview: We're seeking a skilled YouTube SEO Expert with a knack for optimizing video content for maximum impact. You will play a critical role in our content creation process, responsible for uploading videos, crafting SEO-friendly titles and descriptions, and utilizing analytics to enhance performance. If you have a passion for video marketing and a proven track record of improving YouTube visibility, we want you on our team. Key Responsibilities: Video Uploading: Efficiently upload finished YouTube videos, ensuring each piece of content is properly formatted and ready for viewers. Thumbnail Optimization: Upload engaging thumbnails provided by our design team, capturing the essence of each video. Title Research: Conduct thorough research to craft video titles that maximize visibility and reach. SEO-Friendly Descriptions: Write compelling, SEO-optimized video descriptions that drive engagement and visibility. Time Stamping: Create accurate time stamps for videos, enhancing viewer navigation. Tag Selection: Choose the most effective tags for each video to improve searchability and reach. Playlist Integration: Strategically pick the best playlists for video inclusion, bolstering watch time and channel cohesion. Affiliate Links and CTAs: Incorporate affiliate links and clear calls to action in video descriptions, driving conversions and engagement. End Screen Setup: Design and implement engaging end screens that encourage further viewer interaction. Scheduling and Analytics: Schedule posts and monitor their performance during the critical first 24 hours, utilizing insights to inform future strategies. What We Offer: Competitive compensation and bonuses. A role at the forefront of video marketing innovation. Opportunity to work with a passionate team dedicated to making a real impact. Qualifications: Proven experience in YouTube SEO and video optimization. Strong understanding of YouTube analytics and performance tracking. Ability to work collaboratively in a fast-paced environment. Excellent communication skills and attention to detail. How to Apply: Are you ready to propel brands into the spotlight with your SEO expertise? Apply now with your resume, a brief cover letter explaining why you're the perfect fit for this role, and examples of YouTube channels you've successfully optimized. Join us at Video Marketing Vault, where we don't just make videos—we make them matter.
a month ago31 proposalsRemoteNeed people who used different hostings to write real reviews
We are looking for people who used and tested different hosting services provided by various companies on their real experience and wish to write reviews on https://hostings.info/ (payment guaranteed). The reviews should be written in English. They should be short but informative: contain information regarding the hosting service pros and cons, its pricing and quality, e.g. website performance speed, customer support level, reliability. In order to leave a review on our portal, you need to login via LinkedIn or Facebook.
a year ago256 proposalsRemote