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Seeking Freelance Customer Service Representative
Are you a skilled communicator with a passion for delivering exceptional customer service? i am looking for a freelance customer service representative to join my me and play a pivotal role in ensuring customer satisfaction and loyalty. **Key Responsibilities:** - Responding to client messages and calls promptly and professionally. - Booking and managing online meetings with clients. - Addressing customer inquiries, concerns, and feedback effectively and empathetically. - Collaborating with internal teams to resolve customer issues and improve service delivery. - Maintaining accurate records of customer interactions and transactions. **Requirements:** - Proven experience in customer service or a related field. - Strong communication skills, both verbal and written. - Excellent problem-solving abilities and attention to detail. - Ability to work independently and prioritize tasks effectively. - Proficiency in using customer service software and tools. This is a freelance position. Payment will be provided at a rate of $20 per hour.
20 days ago45 proposalsRemoteVirtual Assistant - Phone & Online
We are looking for someone to divert our phones to to answer during the day. and deal with customer enquiries most of which come by telephone - a few by email. You should be available between 10am-4pm Monday-Friday. Most calls will be requesting an appointment to measure which can be booked in on our online diary or checking status update on an order. This will either be available on our online system or you may have to email our workshop to check and call the customer back. Most calls are short - generally less than 2 minutes. There will also be around 2-3 hours per week phoning customers with quotes or booking fittings. We envisage paying a retainer and then a rate per call or per minute on the phone - our system can work this out and provide reports if required. Number of calls varies. For example today we only had 4 calls, some days we can have 15-20. Your proposal should include your retainer fee and your rate per call/minute. This will be temporary between now and August 2024.
a month ago59 proposalsRemoteopportunity
Website for community centre
This project involves designing an engaging and intuitive website for a local sports and community centre. The digital platform should elegantly showcase the variety of programming offered - including fitness classes, sporting activities, and educational events - while providing a straightforward interface for registration and booking. Reflecting the centre's values of accessibility and involvement, the site must prioritize clear communication of opportunities and benefits to community members across demographics. Through strategic use of visual and textual elements, the successful applicant will craft a modern and inviting online presence that highlights the centre's role in fostering wellness, learning, and social connection. Descriptions of each program module should communicate purpose and value concisely yet wholly. Integration of high-quality photographic and motion imagery can help bring various spaces and experiences to life for virtual visitors. Smooth navigation flows will facilitate browsing and enrollment. Applicants are also asked to consider integrations with prevailing social networks to increase brand awareness and dissemination of updates. Leveraging platforms like Facebook, Instagram, could broaden the centre's audience and spark greater participation in scheduled activities. Creativity and knowledge of current design trends are valued, as the centre desires a site reflecting their dedication to serving a diversity of community interests. The freelancer will work collaboratively to align the digital platform with physical space and mission. Also looking preferrably to be able to take payments and donations. some examples:- https://www.greasleysportsandcommunitycentre.co.uk https://youthaction.org.uk/ https://www.imocharity.org/home/
12 days ago51 proposalsRemoteSoftware development
Can u pls give me your linkedin profile and a CV? We’re developing a telemedicine web application via sprints with a few of other coders like yourself. I wonder if you might be interested we can have a video call and we share the design . It gives you a clue which tasks/parts we can make a sprint(s) for you. You may choose any aspect of Microsoft apps you are experienced at? For example, we have • Directory say like yellow pages Microsoft Teams integration for Text, voice mail, picture (functioning like say WhatsApp fast and slick) • Microsoft SHIFTS Calendar booking Calendar matching availably dates of multiple provider for one visit • Google maps api • API HEALTH CODE integration api https://www.healthcode.co.uk/ microsoft Azure DICOM for images • Azure security say like egress data exchange PACS (probably Sectra) or if you have some other thoughts • Nuance api for voice recognition • Bidding and matching algorithms say like ebay Please do you have a portfolio or a way to tell our company which of the above is falling under your expertise. • Payment integration p • ecommerce like online drugstore say like Lloyds : https://lloydspharmacy.com/collections/pain-relief • If any of the above sprints kindly falls under your expertise we shall kindly have a Teams meeting and taking it to the next step. • We function in Sprint manner and contract each part that you have mastered your expertise on and have experience. • This will be cooperated with other engineers. Please let me know when might be convenient we setup the meeting? It can be out of hours if you were busy doing your daily work. Thank you for your consideration and look forward to hearing from you soon, Kind regards, Phil M.
22 days ago18 proposalsRemoteLooking for SEO & Google Ads Management Specialist
Hello There, We are looking for an SEO & Google Ad management specialist. Below are the specific services we are looking for: Keyword Research and Strategy Development: We require assistance in identifying relevant keywords and phrases that align with our target audience's search intent and our business objectives. On-Page and Off-Page Optimization: We need support in optimizing our website's content, meta tags, headers, and other on-page elements. Additionally, assistance with off-page strategies such as backlink building and local SEO optimization would be beneficial. Content Creation and Optimization: We are looking for expertise in creating high-quality, engaging content that resonates with our audience and is optimized for search engines. Technical SEO Audit and Implementation: We require a comprehensive audit of our website's technical aspects to identify and address any issues that may affect our search engine rankings and user experience. This includes but is not limited to site speed optimization, mobile responsiveness, and resolving crawl errors. Google Ads Campaign Management: We seek assistance in creating and managing Google Ads campaigns to drive targeted traffic to our website. This includes keyword research, ad copywriting, bid management, and ongoing optimization to maximize ROI. Analytics and Reporting: We need assistance in setting up and analyzing data from tools such as Google Analytics and Google Ads to track the performance of our website and advertising campaigns. Regular reporting on key metrics and insights is essential for us to make informed decisions. Conversion Rate Optimization (CRO): We are interested in optimizing our website's conversion paths to increase the likelihood of visitors taking desired actions, such as making a purchase or filling out a contact form. Local SEO Optimization: We require support in optimizing our website for local searches, including managing Google My Business listings, obtaining online reviews, and ensuring consistency of NAP information across online directories. SEO deliverables required ON PAGE – DELIVERABLES • Complete analysis of the existing website and a detailed analysis report • Competitor analysis of up to 3 competitor websites and a detailed analysis report • Configure Google Tag Manager • Configure and monitor Google Analytics, Google Search Console and Bing Webmaster Tool • Tune and optimize Meta tags for all pages on the website • Add ALT tags for all images used on the website Ensure proper structure for the entire site maintaining HTML heading tags • Ensure the terms of use, about us, contact us pages meet the legal requirements as well as general webmaster guidelines • Check the entire content of the website of copyright violations • Improve the content of the homepage for the best results • Implement Live chat support, if necessary • Implement schema on the website to improve the performance of the website • Maintain the blog section with properly tuned content • Add a new blog post per month on the site OFF PAGE - DELIVERABLES • Publish articles on third party websites • Publish marketing content in Quora discussions, subject to Quora's current policies • Participate in the third-party forum and discussion groups and refer your services when there are relevant questions • List your business on various business directories to improve web presence • Build backlinks to the site through booking websites • Submit your profile in various socially relevant sites including SlideShare, Flickr, Pinterest and more • Tune and optimise your press release if there are any. CONTENT MARKETING DELIVERABLES • Content marketing through various websites and blogs • Quora presence in the form of questions and answers • Increase the visibility of our brand image on the web BLOGGING DELIVERABLES • 2 blog posts per month are included in our package • Submit all blog posts to social media and bookmarking sites • Build internal links to and from the blog posts • Add blog posts to the sitemap We are looking for a reliable partner who can provide these services efficiently and effectively, helping us achieve our digital marketing goals. If you believe your expertise aligns with our requirements, we would appreciate the opportunity to discuss further details, including pricing and timelines.
22 days ago41 proposalsRemote