Prevent malware and phishing attacks

7 Tips to Prevent Malware and Phishing Attacks

Hello, PeoplePerHour Community!

We know that you work hard to build your businesses and freelance careers. So, protecting your confidential information, computers and devices is always a priority. Because PeoplePerHour cares about our users’ safety and privacy we’d like to share some tips on how to prevent your account from being affected by malware and phishing attacks.

What is phishing?

Phishing is a technique that involves tricking the user into thinking they are communicating with a reputable person or company, to steal confidential information and passwords.

Victims of phishing attacks are often sent emails or text messages that look like they’ve come from a reputable and trustworthy source. These communications ask for personal information, passwords or even credit card numbers with the intent of commiting fraud.

What is malware?

Malware is a piece of software that is designed to harm or disrupt your devices or computer network.

When people talk about computer viruses such as trojans, they’re often referring to malware. Malware is typically introduced to your computer after you’ve clicked on a link or tried to open a file from an untrustworthy source. It then does damage to your computer and other connected devices often without you knowing about it until it’s too late.

How to prevent malware and phishing attacks

1. Identify suspected phishing emails

Most phishing emails will have similar traits, such as:

  • They look like they’re coming from a real company.
  • They copy the name of a company or an actual employee of the company.
  • They include websites that are visually similar to a real business.
  • They promote gifts or tell you that you’ll lose/have lost access to an existing account.

2. Always double check the information in the email

Often, you can spot phishing emails because they will misspell vital information, such as your name, or the name of the company they are impersonating.

Phishing knows no boundaries and can reach you in any language. In general, these emails are poorly written or translated so this may be another indicator that something’s wrong.

The logos or images they sometimes use will look odd and will not entirely represent the brand. And, the return email address is often not associated with the person or company they are trying to impersonate.

PeoplePerHour will never ask you to send your passwords or personal information by email. If you ever doubt of the origin of an email from us, never respond. Get in touch with us before taking action.

Here is an example of a phishing email.

3. Never share your login details

Sometimes, phishing attacks are successful because people share their emails and passwords with others.

We advise that you should never share your PeoplePerHour login details with any other Freelancers or Buyers, even if they are your friends.

If you ever encounter a situation where someone is asking you to share your login information with them, contact us immediately.

4. Never download or click on any suspicious links

One of the best ways to prevent malware and phishing attacks is to never click a link or download a file if you are at all suspicious of the sender. For example, if someone contacts you via the PeoplePerHour project stream asking you to download a suspicious file or click on an unsecured link, you should never comply. Instead, report it to us so our team can investigate.

In order for a website to be ‘safe’, it must begin with ‘https://’ and your browser should show an icon of a closed lock.

5. Enhance the security of your computer

Common sense and good judgment are as vital as keeping your computer and other devices are protected with a good antivirus. Make sure that all of your devices are well protected.

You can buy good quality anti-virus software from reputable companies such as Norton, McAfee, Kaspersky, and AVG. Some will even offer their basic packages for free.

6. Periodically change your PeoplePerHour password

It never hurts to change your PeoplePerHour password on a regular basis. In fact, it’s good practice to change all your passwords approximately every 90 days for security purposes. Try to use passwords that are hard to guess and even harder to crack! Never write your passwords down, especially where other people might be able to access them. If you’re unable to memorise your passwords, try using a reputable password manager app. There are many available on iTunes and Google Play.

7. Have the slightest doubt? Don’t risk it!

The best way to prevent malware and phishing attacks is to consistently reject any emails that ask you to provide confidential data. Never click on suspicious links. And never download suspicious files.

Final tips to protect yourself as  PeoplePerHour freelancer or buyer

PeoplePerHour has rigorous checks and security in place to help protect our highly valued community of buyers and freelancers from suspicious activity. However, we can only protect those in our community that strictly adhere to our terms and conditions.

Our framework has been structured specifically to protect all of our users and therefore we strongly advise all freelancers and buyers to work through the site, using the Escrow deposit system. When users decide to work independently, they do so at their own risk, against the PeoplePerHour user agreement and taking themselves beyond the reach of our protection.

  • Never ask to be paid/pay a freelancer outside of the PeoplePerHour project stream.
  • Keep all of your communications inside of the PeoplePerHour project stream so there is a record of your working arrangements. If you need to chat with your buyer or your freelancer, PeoplePerHour has integrated video calling functionality.
  • Posting a project doesn’t necessarily mean you will see your project go live straight away. We have approval processes in place to protect our users as much as possible.
  • Always act authentically; never act on behalf of someone else, or attempt to login to anyone else’s account, even if you have permission.
  • If you are ever suspicious or worried that your account may have hacked, get in touch with us right away so we can help you resolve it.
  • If you ever come across a project that looks like it might be employing suspicious tactics, let us know immediately.
  • If you are ever in doubt about emails, links or files sent to you by PeoplePerHour, please contact us. 

We want everyone to live their work dream and will do whatever we can to ensure our freelancers and buyers have a secure platform in which they can grow their businesses.

Have an excellent week!

Natalie is PeoplePerHour Customer Experience Manager. Her customer service involvement started back in 2009 when she worked for Apple Inc. Now, she is closely working with our Product Team while her main purpose is to keep PeoplePerHour users happy and make sure they have the finest experience under our platform.
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Great article! Those are some good tips! I have been a victim of phising before and its horrible, so everyone should read this and be more careful! Thanks, Natalie!

Burhan Rasool
Burhan Rasool

You should provide sms code verification like facebook and google are providing and also provide finger print login in your application.

ankita gare
ankita gare


bm faruk
bm faruk

Thank you for more Information.

Rudraraju Venkata Narasimha varma
Rudraraju Venkata Narasimha varma

How it is work?
Plz tell me

Humayun R.
Humayun R.

Nice reminder, thanks!

Susheel Tandon
Susheel Tandon

Good Article, better to be vigilant and take precautionary measures before an attack occur.

Cindy Anyango
Cindy Anyango

I was nearly a victim of a trojan malware attack last month and brought it up to support immediately all my antiviruses began red lighting me. I hope this helps people because some of them are pretty convincing. Also, I hope the said buyer was suspended.

Karin Schroeck-Singh
Karin Schroeck-Singh

Thanks for the advice. Since there have been some cases in the past of clients posting job ads and then cancelling them after 24/48 hours (in order to get freelancers details and work outside of PPH) I would appreciate if NEW buyers (with zero history, zero feedback) would be asked to pay a considerable fee to join PPH in the first place. This would help to make sure that a freelancer will get hired in the end. It can be very frustrating as a seller to bid on projects only to find out later that they have been cancelled and… Read more »

Anand Nadkarni
Anand Nadkarni

Amazing information!

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