How AI is Driving Employee Productivity

Artificial intelligence and machine learning have joined hands to power more and more tools and platforms progressively. With businesses now more open to adapting to these sophisticated automation tools, the fear of losing their jobs amongst the general workforce too has been arrested to a large extent.

Research by Pricewaterhouse Coopers stated that AI will contribute approximately $15.7bn to the global economy by 2030. The driving force for this contribution is going to be increased employee productivity fuelled by AI innovations.

Understanding employee sentiment

Before your business jumps on the AI bandwagon, make sure your employees understand why this decision is necessary. The best way to get your answers is to design an employee feedback survey. An online survey is handy when it comes to getting your template ready. If you are not confident about the survey concept, you can create a questionnaire, which is an easier method of gathering employee feedback. There are several different methods of designing the template which is not an expensive process. In most instances, a questionnaire template is freely available online.

AI now stands as a programming platform that may relieve employees from tasks that may be monotonous, boring or even dangerous. This moves workers to a higher level where they are involved in roles that are more logical, progressive, and demand their analytical skills.

The promise of AI

In several industries, AI is starting to deliver. Businesses in the financial sector have implemented this new technology. Chatbots or AI-powered tools respond to customer queries or prevent money laundering/fraud.

Applications of this technology is even in Human Resources (HR), where AI is running talent acquisition. Sifting through candidate resumes, and conducting initial interviews. Even the automotive sector is using it to maintain alerts. It is increasingly benefiting businesses to avoid vehicle and equipment failures in large fleets.

Businesses can take the help of these algorithms to sort through large data and make improved procurement decisions. Healthcare has enhanced in leaps and bounds with inclusions such as robotic surgery, to diagnosis of various conditions and other medical certifications.

Implementing AI requires thoughtful planning to realise long-term benefits. The idea is to elevate work and allow employees to upgrade themselves to a higher work-order.

AI improving employee productivity

Adopt these avenues to get the most of your AI tools to improve employee productivity:

Structure a framework that works:

Implementing artificial intelligence in an unplanned approach will not have the right impact. While it can be introduced quickly, businesses will need to manage the automation process with stabilisers in place. You will have to build a framework around the structure that works best for your business.

Focus on the task, not the job:

When you have the data that identifies the issues, it is essential to educate those in managerial posts of the problem that you are trying to solve. This is the first step in the direction of efficient AI application. Shortlist the tasks that can see an improvement with AI integration. Outline platforms and tools you will need to reach the levels of employee productivity, accuracy, and organisational goals.

Analysing the data effectively:

A lot of businesses assume that the primary challenge is to get the algorithm right. On the contrary, it is the data where the real problem lies.

Being data hungry is the very nature of AI-powered platforms. Their objectives are only be defined when they access information about the employee and their performance to improve workforce productivity. However, it is essential that you keep revisiting the data components frequently to examine and eliminate any algorithmic bias that may prevent your business from accessing the right information.

Appreciate your team:

Start by understanding the complexities of the different roles and responsibilities undertaken by your team. As you implement new technology, you need to gauge how your workforce will adapt. You will find that there are typically three categories:

  • Early adopters that are enthusiastic and curious
  • Motivators who are keen to know the impact on their roles
  • Unwilling lot who do not like change

Any new technological introductions should be able to enhance employee performance, engagement, and overall experience within the organisational framework.

Measure and evaluate:

With an understanding of the roles and responsibilities of your workforce, it is time to establish some form of metrics in place to measure the success of integrating AI tools. You should remember to check on these four key parameters:

  • Inaccuracies
  • Variants in performance
  • Intensifying productivity
  • Accomplishing breakthroughs

Regardless of your position in the business, AI will improve your business strategies. It is essential that the tools are optimised, deployed and appropriately monitored. One thing is sure, AI is already present and is here to turn things around like never before.

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Angela White
Angela White is an ed-tech enthusiast with a passion for writing for the consumer market in the areas of product research and marketing using eLearning softwares. Having a knack for writing and an editorial mindset, she has been writing for ProProfs: a brand that’s known for creating delightfully smart tools such as ProProfs Survey Maker.
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