Product Update: New Online Support page

Hello, PeoplePerHour community!

Today we went live with our new Online Support page! We have now changed the way our old-fashioned Online Support page used to look and have implemented a new design based on our newly re-design platform.

Our users will now have the ability to choose a category when logging in, making it easier for them to resolve their inquiries using our Knowledge Base articles:

  • Getting Started as a Buyer
  • Getting Started as a Freelancer
  • Billing and Payments
  • PeoplePerHour Features
  • PeoplerPerHour App
  • Safety and Security

You, also, have the ability to leave your comment under our Community! This will allow us to build a strong and fresh PeoplePerHour community; a community where our users feel comfortable leaving their feedback, comments or even product ideas!

Under our Promoted Articles you will be able to review the go-to articles we believe are most important for you as well as any product update or any new article posted.

To review those changes make sure you click here.

We would love to hear your thoughts!

The PeoplePerHour Team

Natalie is PeoplePerHour Customer Experience Manager. Her customer service involvement started back in 2009 when she worked for Apple Inc. Now, she is closely working with our Product Team while her main purpose is to keep PeoplePerHour users happy and make sure they have the finest experience under our platform.
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