Hello PPH users,
A while ago we did a blog post to ask for your feedback regarding CERT and some potential changes. Today we are happy to announce the changes for which we got positive feedback from you:
- You told us that Level 10 contained very few Sellers which made no sense. We think you are right so we renamed it to “TOP” and assigned it to the top 0.5% of active Sellers (currently around 200 Sellers)
- Quality in services offered on PPH has increased a lot so more established Sellers deserve a higher CERT level. To achieve this we applied CERT levels in a relative fashion among Sellers which we believe makes it more fair and competitive for you. This means that the top 0.5% of you get assigned the TOP level badge, the next 5% get Level 5, the next 10% level 4 and so on.
- We did some minor changes in the algorithm to keep it up to date.
Looking forward to receiving your comments as always.
Product Manager @PPH