People Per Hour Ltd is a company operating under UK law with company registration number 6369697. Our Terms and Conditions are below. We bring to your attention the following key sections
PPH Payment Protection: policies and procedures
PPH has the following policies in place to ensure that our users are always protected and that all work commissioned gets paid.
These Terms of Business ( Terms ) contain the terms upon which you may use our online marketplace for services accessible via our Website ( www.PeoplePerHour.com ) ( Marketplace ) in order to request services from or provide services to other users of the Marketplace.
The terms "we","us","our" and "ours" when used in these Terms of Business ( Terms ) mean PeoplePerHour.com, a trading name of People Per Hour Limited, a company incorporated in England, registered company number 06369697 ( PeoplePerHour ) whose registered address is 6 New Street Square London EC4A 3LX, United Kingdom, which includes subsidiaries, divisions, branches, affiliates or companies under common ownership or control of PeoplePerHour.
The terms "Client(s)", "Freelancer(s)" "user(s)" "you", "your" and "yours" when used in these Terms mean any user of the Marketplace seeking to receive or provide Services.
2.1 Purpose of PeoplePerHour marketplace: The Marketplace is a venue where services in relation to the completion of Jobs or the performance of tasks (Services) may be bought and sold. The Marketplace allows companies and/or individuals who require Services (Clients) to advertise their requirements (Jobs) and companies or individuals who provide Services (Freelancer) to submit proposals for those Service (Bids). For the purpose of this agreement 'The Works' shall be taken to mean any tangible or intangible results or deliverables that Freelancer agrees to create for, or actually deliver to, Client as a result of performing the Service on a particular Job , including, but not limited to, configurations, computer programmes or other information, or customised hardware, and any other IP development in connection herewith.
We will provide and maintain the Marketplace in order to introduce Clients and Freelancers. You expressly agree that we are not party to any contract actually entered into between any Client and Freelancer for the provision of Services (a Service Contract).
2.2 Posting Jobs When a Client advertises a request for Services in the Marketplace, the Client shall specify a closing time and date (Closing Date) by which time all Bids must have been submitted by Freelancer.
2.3 Different Types of Jobs: When posting a Job on PeoplePerHour the Client will choose from one of the following types Fixed price Jobs: the Client requires a service to be delivered for an agreed fixed price. The price can be amended only by mutual consent of both parties. Hourly Jobs: the Client requires an on-going service for set amount of hours per week for the duration of a contract at an agreed hourly rate. Commission-based Jobs: the Client requires a service (e.g. sales) whereby the remuneration will be wholly or partly results oriented. Termination for all types of Jobs will be as defined in Section 3
2.4 Defining Job requirements: Client is responsible for managing, inspecting, accepting and paying for agreed Services delivered by the Freelancer. For the efficient use of the Marketplace and the easy and fair resolution of possible Disputes (in accordance with Section 14) the Client will be required to define clearly results or deliverables, in accordance with the Posting Guidelines on the Site.
2.5 Approval of Jobs by PeoplePerHour All Jobs are reviewed and approved by our customer care team to ensure the integrity of their content. Once approved a Job will go live as an advertisement on the site. It may take up to one (1) working day for a Job that a Client has posted to be listed on the site, depending on the volume of Job postings. Jobs are reviewed during normal office hours of 9:30 am till 6:30 pm UK time Monday to Friday.
2.6 Removal of Jobs from the Site: PeoplePerHour will at its sole discretion disapprove or remove Jobs that have not been posted in accordance with the Posting Guidelines on the Site
2.7 No obligation to accept bids or enter into a Service Contract: The Client is not obliged to accept a Bid and doing so is at the Client's sole discretion. PeoplePerHour will automatically be notified of the selection via the Marketplace. The Client can select multiple bids per Job posting. Where the Client acting reasonably and in good faith at all times is unable to select a suitable Bid the Client shall not be under any obligation to enter into a Service Contract.
2.8 Accepting Bids: On acceptance of a Bid the Client and Freelancer shall enter into a Service Contract directly between themselves as outlined in Section 3 below
Client and Freelancer agree that all Service Contracts between User and any Client or Freelancer regarding particular Jobs shall: (i) unless Client and Freelancer expressly agree otherwise through the PeoplePerHour Marketplace, contain substantially the same terms and conditions provided in this Sections 3 ("Standard Terms") and that the Standard Terms will supersede all other Terms in such an agreement (ii) name PeoplePerHour as an express third party beneficiary under the Service Contract; and (iii) make no representations or warranties on behalf of PeoplePerHour. Notwithstanding the foregoing, to the extent that Client and Freelancer agree to terms in their Service Contract different than the Standard Terms, nothing in such Service Contract will in any way limit or modify PeoplePerHour's rights.
3.1 Services. Freelancer shall perform Services in a professional and workmanlike manner.
3.2 Freelancer Fees. Client shall pay Freelancer the agreed-upon fees for delivery of the Services, unless this delivery is disputed. If the Services are disputed the project will go into arbitration in accordance with Section 14. All amounts paid by Client shall be paid through the PeoplePerHour Marketplace as set forth in the Billing and Payments Service in Section 4
3.3 Termination. The contract between Freelancer and Client can be terminated with immediate effect in any of the following cases
By either party on mutual agreement to terminate. If either party requests to terminate, the counter-party will be notified and if failing to respond within fifteen (15) days of the date of notification will be deemed to consent to termination
For Hourly or commission-based Jobs: by either party at any time provided that any outstanding payment for Services delivered up to that date are paid
For Fixed-price Jobs: By either party at any time provided that the next agreed Milestone is completed and paid
By PeoplePerHour at any time following the result of an arbitration decision of a dispute in accordance with section 14 or following suspension of an account in accordance with section 7
3.4 Deliverables. Client grants Freelancer a limited, non-exclusive, revocable (at any time, at Client's sole discretion) right to use the Deliverables as necessary for the performance of the Services. Client reserves all other rights and interest, including, without limitation, all Proprietary Rights, in and to the Deliverables. Upon completion or termination of the Job, or upon request by the Client, Freelancer shall immediately return all Deliverables to the Client and purge all copies of Deliverables and Work Product contained in or on Freelancer's premises or systems or otherwise under Freelancer's control.
3.5 The Works. Any copyrightable works prepared by Freelancer in connection with a Job for Client shall be "works for hire"; consequently, Client will be considered the author and owner of such works. Unless prohibited by applicable mandatory law, all Proprietary Rights in and to The Works shall vest in Client upon creation. If under mandatory law, Proprietary Rights do not vest in Client upon creation, Freelancer hereby assigns all Proprietary Rights to The Works to Client, effective upon creation. To the extent that under mandatory law, rights can only be assigned after creation, Freelancer hereby irrevocably agrees to assign, immediately following the creation, all Proprietary Rights to The Works to Client. To the extent that under mandatory law, Proprietary Rights cannot be assigned, Freelancer hereby irrevocably agrees to grant, and hereby grants, to Client an exclusive (excluding also Freelancer), perpetual, irrevocable, unlimited, worldwide, fully paid, and unconditional license to use and commercialize The Works in any manner now known or in the future discovered. To the extent such license grant is not fully valid, effective or enforceable under mandatory law, Freelancer hereby irrevocably agrees to grant, and hereby grants, to Client, such rights as Client reasonably requests in order to acquire, as close as possible, all rights equivalent to full legal ownership. In order to ensure that Client will be able to acquire, perfect and use such Proprietary Rights, Freelancer will:
transfer possession, ownership, and title to media, models, and other tangible objects containing The Works to Client;
sign any documents at Client's request to assist Client in the documentation, perfection and enforcement of its rights; and
provide Client with support and reasonable access to information for recording, perfecting, securing, defending, and enforcing such Proprietary Rights.
Freelancer also irrevocably authorizes Client to act and sign on Freelancer's behalf and take any necessary steps in order to perfect Client's rights under this Agreement. In case that under mandatory law, Freelancer retains any rights of paternity, integrity, disclosure and withdrawal and any other rights that may be known as or referred to as "moral rights" (collectively "Moral Rights") or other inalienable rights to The Works or Confidential Information under these Terms, Freelancer irrevocably agrees to waive, and hereby waives, all such rights, or, to the extent Freelancer cannot waive such rights, Freelancer agrees not to exercise such rights, until Freelancer has provided prior written notice to Client and then only in accordance with any reasonable instructions that Client issues in the interest of protecting its rights. Freelancer agrees to assist Client in every proper way to obtain and enforce the Proprietary Rights and other legal protections for the The Works in any and all countries. Freelancer will sign documents that the Client may reasonably request for use in obtaining and enforcing such protection, including, but not limited to, any Job deed which the Client may select at its sole discretion. Freelancer's obligations under this Section 3.5 will continue even after Freelancer de-registers from or ceases use of the PeoplePerHour Marketplace. Freelancer appoints Client as Freelancer's attorney-in-fact to execute documents on Freelancer's behalf for the purposes set forth in this Section 3.5.
3.6 Pre-existing IP in The Works. User shall ensure that none of The Works created or delivered by User as a Freelancer includes any pre-existing software, technology or other IP, whether such pre-existing IP is owned by User or a third party including, without limitation, code written by proprietary software companies or developers in the open source community, (collectively "Pre-existing IP") without obtaining the prior written consent of the Client to the inclusion of such Pre-existing IP in the The Works. User acknowledges that, without limiting any other remedies, User shall not be entitled to payment for, and shall refund any Freelancer Fees paid to User for, any Services performed on an Job if the The Works contains any Pre-existing IP that was not approved in accordance with this Section 3.6.
3.7 Independent Contractor. Freelancer's relationship with Client will be that of an independent Contractor , and nothing in these Terms should be construed to create a partnership, joint venture, or employer-employee relationship unless the Opt-Out clause is pursued in accordance with section 5.3 Freelancer acknowledges and agrees that neither it nor any of its employees or agents shall have any claim under these Terms for overtime pay, sick leave, holiday or vacation pay, retirement benefits, worker's compensation benefits, or employee benefits of any kind from Client. Freelancer acknowledges and agrees that Client will not deduct any amount for withholding, unemployment, national Insurance, or other taxes as it would in the case of an employee and that Freelancer will be solely responsible for all tax returns and payments required to be filed with or made to any state, or local tax authority with respect to Freelancer's performance of Services. Freelancer agrees to accept exclusive liability for complying with all applicable UK laws, including laws governing self-employed individuals, if applicable, such as laws related to payment of taxes, national insurance, disability, and other contributions based on payment of Freelancer Fees by Client. Client will not withhold or make payments for national insurance, unemployment insurance or disability insurance contributions, or obtain workers' compensation insurance on Freelancer's behalf. Freelancer hereby agrees to indemnify and defend Client against any and all such taxes or contributions, including penalties and interest. Freelancer agrees to provide proof of payment of appropriate taxes on any fees paid to Freelancer under these Terms upon reasonable request of Client.
3.8 General. Service Contracts shall be governed by Sections 8 (Confidential Information) and Section 15 (General) of these Terms as applicable either directly or by way of analogy.
3.9 Entire Agreement. The terms and conditions set forth in this Section 3 and/or any additional or different terms expressly agreed by Client and Freelancer through the PeoplePerHour Marketplace shall constitute the entire agreement and understanding of Client and Freelancer with respect to each Service Contract and shall cancel and supersede any other prior or contemporaneous discussions, agreements, representations, warranties, and/or other communications between them.
3.10 No Contracts outside the PeoplePerHour Marketplace. User, whether as a Client or Freelancer, agrees to use the PeoplePerHour Marketplace to enter into all contracts with other Users and except pursuant to the "Buy Out" provision set forth in Section 4.3, shall take no steps to use any other means to enter into any contract with any other User that was introduced through the PeoplePerHour Marketplace.
4.1 Definition The PeoplePerHour Billing and Payment Service ("Payment Service") enables Freelancers to issue invoices and enables Clients to make payments for services. When Client makes a payment through the Payment Service, PeoplePerHour deducts the appropriate Service Fee due to PeoplePerHour as described in section 5. All User transactions pertaining to the Payment Service, including payments due, raising of Invoices and viewing balances are done on the Site in the User's log in section ('Account')
4.2 Mandatory Use of PeoplePerHour Payment Service to Clients: As a Client, you agree to use the Payment Service to make all payments to a Freelancer, for a period of one year after you identify the Freelancer through the Site, whether first-time, repeat, or follow-on. You also agree not to take any action directly or indirectly to circumvent the PeoplePerHour Service Fee. You may opt out of the foregoing obligation for any Freelancer you identify, if you pay PeoplePerHour an Opt-Out Fee for such Freelancer as provided below. As a Freelancer, you agree to use the Payment Service to receive all payments from a Client for a period of one year after you identify the Client through the Site, whether first-time, repeat, or follow-on ("First-Year Payments"). In addition, you acknowledge and agree that a Client is not obligated to pay any invoice to you unless you originated that invoice through the Payment Service. If PeoplePerHour notifies you that your Client has paid PeoplePerHour an Opt-Out Fee, the foregoing obligations will not apply for your work with that Client.
4.3 Opt-Out Fee A Client and Freelancer are not required to use the Payment Service only if the Client pays PeoplePerHour a fee in the amount of £500 ("Opt-Out Fee") for identifying the Freelancer through the Site. The Client may elect to pay the Opt-Out Fee at any time. Once the Client pays the Opt-Out Fee, the Client and the Freelancer may request, make, and accept payments outside the Site for any work they do together thereafter. You must contact PeoplePerHour by sending an email to us at the following email address: info (at) PeoplePerHour.com. The Opt Out fee shall hold and be payable by the Client and any affiliated third party in cases where the Client introduces a Freelancer identified on PeoplePerHour to such third party which then hires the Freelancer outside the PeoplePerHour Payment Service.
4.4 Violations to Payment Service: If a Client does not use the Payment Service to make all First-Year Payments to a Freelancer as agreed above, and fails to pay the Opt-Out Fee as stipulated above, then the Client agrees that it is liable and will pay to PeoplePerHour the greater of: (a) £1,000, or (b) the amount of all Service Fees that PeoplePerHour would earn or would have earned on all First- Year Payments, and in either case plus interest at the rate of 18% per annum or the maximum rate permitted by applicable law, whichever is less, calculated from the date the Client first makes payment to the Freelancer identified through the Site, plus any reasonable expenses incurred (including legal fees) related to investigating such breach and collecting such fees.
4.5 Non-Circumvention of Payment Service You agree not to circumvent the Payment Service. Prohibited acts include (but are not limited to) the following and as detailed on the site 'Non-Circumvention of Payment Service':
Submitting Bids, proposals or soliciting Clients identified on the Site to contact, hire, manage or pay outside the Site.
Accepting proposals from or soliciting Freelancers identified on the Site to contact, deliver Freelancer Services, invoice, or receive payment outside the Site.
Invoicing or reporting on the Site an invoice or payment amount different than that agreed between Client and Freelancer.
Understating the value of Services with a view to billing part of them through the Site and the remainder outside the Site
4.5 Right to Audit: Client and Freelancer each shall (i) create and maintain records to document satisfaction of its obligations under these Terms and any Service Contract, including without limitation its payment obligation and compliance with tax laws, and (ii) provide copies of such records to PeoplePerHour upon request. PeoplePerHour, or PeoplePerHour's advisers or agents, shall have the right, but not the obligation to routinely but no less frequently than annually, audit Clients operations and records to confirm compliance.
4.6 Mandatory notification in event of circumvention: As a Client, you agree to notify PeoplePerHour immediately if your Freelancer solicits payment from you outside the Site. As a Freelancer, you agree to notify PeoplePerHour immediately if your Client seeks to pay you outside the Site. If you are aware of a breach of the foregoing prohibitions, or any potential circumvention of the Payment Service, please submit a confidential report to PeoplePerHour by sending an email to us at the following email address: info (at) PeoplePerHour.com.
4.7 Escrow: When you use the Payment Service to bill for or pay a Freelancer, PeoplePerHour acts as your agent based upon your direction and your requirements to perform tasks on your behalf. PeoplePerHour holds your Account funds separate from its corporate operating accounts in a Client Holding Account ('Escrow'), and will not voluntarily make your funds available to its creditors in the event of a bankruptcy or for any other purpose. PEOPLEPERHOUR IS NOT A BANK, AND AMOUNTS TRANSFERRED THROUGH OR STORED IN THE PAYMENT SERVICE ARE NOT INSURED DEPOSITS. You will not receive interest or other earnings on the funds in your Account. PeoplePerHour may earn and retain interest on those funds, or may receive a reduction in fees or expenses charged for banking services or other compensation in respect of any balances in Accounts.
4.7 Pre-Funding of Escrow: To use PeoplePerHour Billing & Payment Service Clients must hold a valid Credit Card or Paypal Account verified by PeoplePerHour as detailed in our Credit Card Verification policy. Clients are required to pre-fund their Escrow account before Freelancers commence work by an amount specified by the Freelancer and subject to the minimums specified on the bidding form at the time of bidding.
4.8 Insufficient funds in Escrow: If there are insufficient funds in Escrow the Clients will be reminded to deposit the necessary amount. Freelancers will be notified of insufficient funds in their Account and will be prompted to stop working until the Escrow is brought in balance. Freelancers agree not to commence or carry on working on a Job until the Client Escrow is pre-funded in accordance with section 4.7. IT IS THE FREELANCERS RESPONSIBILITY TO ENSURE THAT THE CLIENTS ESCROW ACCOUNT IS SUFFICIENTLY PRE-FUNDED AT ALL TIMES BEFORE WORK IS CONDUCTED
If there are insufficient funds in Escrow to pay for work which has been invoiced by the Freelancer and not disputed by the Client PeoplePerHour will reserve the right to charge the credit card of the Client for the remaining amount and/or claim any unpaid sums through debt collectors including any professional and legal fees incurred in the process.
4.9 Release of funds from Escrow: Payments terms to Clients
For Fixed Price Jobs: When the deliverables (project completion or next agreed milestone) are met, Freelancer will issue an Invoice for the Services through the PeoplePerHour online Payment Service. Payment is due by the Client within 15 days of this. Client will have a grace period of further fifteen (15) days to review and approve the deliverables or dispute payment in accordance with our Dispute Resolution policy. If the Client does not dispute payment within thirty days (30) days any funds held in Escrow shall be automatically released to the Freelancer.
For Hourly and Commission-based Jobs: For Hourly and Commission-based Jobs Freelancer will submit a weekly Invoice and Timesheet by 11:59 PM GMT each Sunday together with any commission claimed. Client is required to review and approve weekly Timesheets and make payment within 7 Days of this or dispute payment in accordance with our Dispute Resolution policy. If the Client does not dispute payment within fifteen days (15) days the Escrow funds shall be automatically released to the Freelancer.
YOU EXPRESSLY CONSENT THAT WHERE FUNDS ARE RELEASED FROM ESCROW THEY ARE IRREVOCABLE AND THAT YOU HAVE TAKEN NECESSARY MEASURES TO FIRST ENSURE THE WORK HAS BEEN DELIVERED TO YOUR SATIFACTION PRIOR TO SUCH RELEASE, OR THAT, IN THE CASE WHERE THE WORK HAS NOT BEEN DELIVERED TO A SATISFACTORY STANDARD, YOU HAVE RAISED A DISPUTE ON ANY INVOICE RAISED BY THE FREELANCER FOR THAT WORK WITHIN THE TIMEFRAME SPECIFIED ABOVE. YOU UNDERSTAND AND ACCEPT THAT DOING NEITHER SHALL MEAN YOU APPROVE OF THE WORK AND CONSENT TO IRREVOCABLE RELEASE OF YOUR ESCROW FUNDS. YOU AGREE NOT TO DISPUTE SUCH PAYMENT FOLLOWING RELEASE OF FUNDS EITHER DIRECTLY WITH PEOPLEPERHOUR, YOUR CREDIT CARD PROVIDER, BANK OR OTHER PAYMENT PROVIDERS LIKE PAYPAL, AND THAT YOU WILL INDEMNIFY PEOPLEPERHOUR FOR ANY LOSS OR CHARGE-BACK CLAIM PURSED BY YOU IN ADDITION TO ANY LEGAL COSTS INCURED BY PEOPLEPERHOUR IN HANDLING SUCH CLAIM.
4.10 Automatic Payment option: For Hourly and Commission-based Jobs, Client will have the option to choose the 'Auto Pay' option. If 'Auto Pay' is selected Clients authorise PeoplePerHour to automatically charge the Client credit card on the Friday of the week following submission of the Timesheet, unless the Client timely stops payment.
4.11 Collection of funds for Freelancers: By initiating invoices and sending payments through the Payment Service or adding funds to your Account, you appoint PeoplePerHour as your agent to obtain the funds on your behalf and to transfer the funds to the recipient that you designate subject to these Terms. Each Freelancer must properly discharge and credit Clients for all payments that PeoplePerHour receives through the Payment Service from such Clients.
4.12 Disputes between Clients and Freelancers: Any disputes in connection with services provided by Freelancers or payments made by Clients remain between such Clients and Freelancers. By using the Payment Service, you agree to follow the Dispute Resolution Process. You further acknowledge that PeoplePerHour will not be a party to any such dispute. PeoplePerHour will attempt to take the actions set forth in the Dispute Resolution Process, but PeoplePerHour will not be obligated to take any other action or refrain from taking any other action toward resolving any such dispute. PeoplePerHour may, at its sole discretion, and in the case of Escrow Jobs may be required to, withhold or delay payment or continue to hold amounts in Escrow or make payment or release funds in Escrow, in the event of dispute between a Client and a Freelancer.
4.13 Withdrawal of Funds: To withdraw funds from your Account you must request such funds using any of the withdrawal methods available on the Site. Any such requests are reviewed and approved by our customer care team and will be subject to the conditions outlined here below and updated on the site from time to time. Notwithstanding any other provision of these Terms if PeoplePerHour determines in its sole discretion that a User has violated the conditions and restrictions of the Site or the Terms of Business, PeoplePerHour has the right to refuse the Client Withdrawals: Clients can withdraw funds from Escrow following a) Termination of a Job in accordance with Section 6 and if following such termination funds were left in Escrow, or b) withdrawal of funds deposited in Escrow but not assigned to a Job ('Unassigned Funds' ) Freelancer Withdrawals: Freelancers can withdraw funds once they are released from Escrow by the Client in accordance with Section 4.9
4.14 Processing of Withdrawals by PeoplePerHour: PeoplePerHour processes withdrawals in batches, twice a week on Tuesday and Friday (unless on of these days is a bank holiday in which case the batch payment will be moved to the next working day). It is the responsibility of the User to submit their withdrawal request in a timely manner in accordance with Section 4.9 for timely remittance. Once the withdrawal is approved by PeoplePerHour, Funds will be transferred to the User via their selected preferred payment and can take up to 3 working days to clear in the User's account. If the preferred payment method is for whatever reason unavailable, PeoplePerHour will contact the User to notify them and request their consent to an alternative method of payment. For details on how Payment Withdrawals work, please refer to our Help Section
4.15 Payment Verification: PeoplePerHour may at its sole discretion require certain payments to be Verified as a means of validating the authenticity of the Credit Card holder as documented in the PPH Payment Verification policy. It is the responsibility of the Freelancer to ensure that the Client is Verified as soon as a bid is accepted and if not to refrain from releasing any work or if they do so to do so at their own risk acknowledging that the payment may be withheld or delayed processing by PeoplePerHour should a security issue be flagged.
If the Client is PPH verified the Escrow funds released in accordance with Clause 4.9 shall be credited to the Freelancer account within one working day
4.16 Chargeback Policy: PeoplePerHour faces a chargeback risk whereby payments made in Escrow by Clients could be charged back by the merchant bank under the Consumer Protection Act. PeoplePerHour therefore performs Payment Verification in accordance with Clause 4.15 on a regular basis and reserves the right to do so on all payments deemed needing Verification. In the event that a Client charges back a payment PeoplePerHour will pursue any damages through legal channels and will, where necessary, appoint debt collectors who’s fees will be payable by the Client. In the case where a Freelancer violates clause 4.15 releasing work without Client verification PeoplePerHour will should a charge back emerge have the right to pass on this charge to the Freelancer and pursue the collection of this debt through legal channels.
5.1 Membership Fees: Freelancer can choose various membership programmes to subscribe to different levels of participation on the Site as detailed on the Site.
5.2 Service Fees: When Client pays a Freelancer or releases Escrow funds to a Freelancer through the Site, PeoplePerHour deducts a 'Service Fee' that PeoplePerHour earns for creating, hosting, maintaining, and providing the Site, and for all services delivered by PeoplePerHour that are accessible through the Site. The Service Fee varies from 4.5% to 10% depending on the membership status of the Freelancer in accordance with 6.1 and as summarised on the site here
http://www.peopleperhour.com/pro_faqs.php#128.
If the Freelancer does not invoice the Client within 60 days of the Bid being accepted PeoplePerHour will automatically debit the Freelancer’s account with the Service Fee due. The Freelancer can then settle the balance by paying funds directly into their account. If the balance is not settled within 30 days PeoplePerHour may at its sole discretion deactivate the Freelancer’s Account and pursue legal channels for collection of the amount owed plus any legal expenses incurred.
5.3 Opt-out Fees: Client can choose to pay an Opt-Out fee in accordance with section 4.3 thereby removing Client from any obligation to pay the Freelancer through the Site in accordance with our Payment Service. In such instances no Service Fee will be payable.
5.4 Payment Processing Fees: a standard 1.9% charge is added to all funds transferred by the Client through the Escrow Payment Service to cover bank charges, credit card processing fees and Paypal charges.
5.5 Other Fees: PeoplePerHour may choose to offer additional features such as featured Listing options for additional fees. Such fees are detailed On the Site under the Help Section.
6.1 Clients: By visiting or using the Site you agree to use PeoplePerHour to make all payments to Freelancer you identify through the Site, so that PeoplePerHour can collect its Service Fee. You acknowledge and agree that PeoplePerHour earns its Service Fee on all payments you make to a Freelancer in the first 12 months after you identify the Freelancer through the Site, regardless of whether you make the payments through PeoplePerHour or not. You agree not to take any action directly or indirectly to circumvent these fees. After 12 months, our Service Fee applies only if the payment is made through the Payment Service. As a Client, you also agree to notify PeoplePerHour immediately if your Freelancer solicits payment from you outside the Site.
6.2 Freelancer: By visiting or using the Site, or by communicating with Clients identified through the Site, you agree to use PeoplePerHour to receive all payments from Clients you identify on the Site, so that PeoplePerHour can collect its Service Fee. You acknowledge and agree that PeoplePerHour earns its Service Fee on all payments you receive from a Client in the first 12 months after you identify the Client through the Site, regardless of whether you receive the payments through PeoplePerHour or not. You agree not to take any action directly or indirectly to circumvent these fees. After 12 months, our Service Fee applies only if the payment is made through the Payment Service. As a Freelancer, you also agree to notify PeoplePerHour immediately if your Client seeks to pay you outside the Site.
6.3 Opt-Out: Notwithstanding the foregoing, if the Client pays the Opt-Out fee in accordance with Section 5.3 and PeoplePerHour notifies both Client and Freelancer that the Opt-Out option has been exercised for that Freelancer, then the Client has the right to pay that Freelancer outside the Site.
7.1 Term: These Terms shall become effective as your contractual agreement upon your acceptance or your use of the Site, and shall continue until your Account is terminated by PeoplePerHour or you as provided for under the terms of this Section.
7.2 Termination of the Service Contract: termination of the Service contract between Client and Freelancer will be in accordance with Section 3.3
7.3 Suspension: Without limiting PeoplePerHour's other remedies, we may issue a warning, or temporarily suspend, indefinitely suspend or terminate your Account or a Job, and refuse to provide any or all Site Services to you if: (a) you breach the letter or spirit of any terms and conditions of these Terms or polices and procedures we publish on our Site from time to time (b) we suspect or become aware that you have provided false or misleading information to us; or (c) we believe in our sole discretion that your actions may cause legal liability for you, our Users or for PeoplePerHour or are contrary to the interests of the Site or the PeoplePerHour user community. Once indefinitely suspended or terminated, you must not continue to use the Site under the same Account, a different Account, or re-register under a new Account.
7.4: Violations: Notwithstanding the above, violations of these Terms may be prosecuted to the fullest extent of the law and may result in additional penalties and sanctions. Without limiting PeoplePerHour's other remedies, to the extent you engage in actions or activities which circumvent the PeoplePerHour Site or otherwise reduce fees owed PeoplePerHour under these Terms, you must pay PeoplePerHour for all fees owed to PeoplePerHour and reimburse PeoplePerHour for all losses and costs (including any and all PeoplePerHour employee time) and reasonable expenses (including legal fees) related to investigating such breach and collecting such fees.
7.5: Termination: PeoplePerHour reserves the right to terminate any User access, Account, or Job for any reason or no reason, at its sole discretion and to refuse to provide registration and membership to you in the future. We will notify you if we cancel your membership, unless in our judgement giving notice would cause a risk of further violation or damages. However, we will notify you that your Account will be cancelled if the law requires such notification. When your Account is terminated for any reason, you may no longer have access to data, messages, files and other material you keep on the Site. The material may be deleted along with all your previous posts and proposals.
8.1 Confidentiality. To the extent a Client provides Confidential Information to a Freelancer or to PeoplePerHour, the Freelancer or PeoplePerHour (as the case may be) shall protect the secrecy of the Confidential Information with the same degree of care as it uses to protect its own confidential information, but in no event with less than due care, and shall not:
disclose Confidential Information to anyone except, in the case of PeoplePerHour, to any Freelancer engaged by Client for the Job; and
use the Confidential Information, except as necessary for the performance of Services for the relevant Job (including, without limitation, the storage or transmission of Confidential Information on or through PeoplePerHour Site by Freelancer).
8.2 Return. If and when Confidential Information is no longer needed for the performance of Services for the relevant Job, or at the Client's written request (which may be made at any time at Client's sole discretion), Freelancer or PeoplePerHour (as the case may be) shall promptly destroy or return to Client all Confidential Information and any copies thereof contained in or on its premises or systems or otherwise under its control. Freelancer and PeoplePerHour agree to provide written certification to Client of compliance with this Section 8.2 within ten (10) days after the receipt of Client's written request to certify.
8.3 Publications. Without limiting Section 8.1 (Confidentiality), neither Freelancer nor PeoplePerHour shall publish, or cause to be published, any Confidential Information or The Works.
9.1 We make no warranty in respect of the Marketplace or the Information whatsoever except as expressly contained in this section of these Terms. We will use all reasonable skill and care (in accordance with industry standards of good practice for comparable industries) to:
verify the identities of Clients and Freelancer
investigate any alleged breach of these Terms and take appropriate action at our sole discretion
process all Personal Data, as defined in the Data Protection Act 1998 (DPA) we collect in accordance with our obligations under the DPA
9.2 We (and our parent, subsidiaries, affiliates, officers, directors, agents and employees) do not guarantee continuous, uninterrupted or secure access to the Marketplace, and you acknowledge and agree that operation of the Marketplace may be interfered with by numerous factors outside of our control. The Marketplace is provided "as is" and as and when available, and to the extent permissible by law except as expressly stated otherwise in these Terms we exclude all implied warranties, conditions or other terms, whether implied by statute or otherwise, including without limitation any terms as to skill and care or timeliness of performance.
9.3 We do not control any Information provided by other users that is made available in the Marketplace. You may find the Information to be harmful, inaccurate or deceptive. Your use of the Information and the Marketplace is at your sole risk.
9.4 Freelancer Warranties Where you use the Marketplace as a Freelancer you expressly make the following warranties:
You have all necessary professional indemnity, employer's liability insurance and all other required insurances to the full extent required for the Services you provide;
You are in good standing, and are not in violation of any applicable laws, rules or regulations;
You have made and will make all required legal and tax filings, including VAT, PAYE and any other relevant requirements. If relevant, you shall file all necessary legal documentation relating to your self-employment required by any governmental body, and pay, in a timely manner, all applicable taxes including without limitation PAYE and National Insurance.
10.1 PeoplePerHour Exclusion of Liability Nothing in these Terms shall limit or exclude our liability for fraudulent misrepresentation, or for death or personal injury resulting from our negligence or the negligence of our, agents or employees. Subject to the foregoing, we (including our parent, subsidiaries, affiliates, officers, directors, agents and employees) will not be liable for any economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special, indirect or consequential damages arising out of or in connection with your use of the Marketplace, the Information or these Terms.
10.2 We (including our parent, subsidiaries, affiliates, officers, directors, agents and employees) also have no liability of any sort (including liability for negligence) for the acts or omissions of other Freelancers or telecommunications services or for faults in or failures of their networks and equipment.
10.3: PeoplePerHour Limitation of Liability: In the event that we are found liable by a court of competent jurisdiction, our liability to you or any third party, and the liability of our parent, subsidiaries, affiliates, officers, directors, agents and employees, in any circumstance is limited to the greater of (a) the total fees you have paid to us in the one month period prior to the action giving rise to the liability, and (b) £100.
You expressly agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim, demand or loss, including all legal fees, made by any third party arising out of
your breach of these Terms or use of the Marketplace or Information;
any failure to pay or underpayment in respect of any applicable taxes including without limitation PAYE and National Insurance.
This indemnity shall not apply where such claim, demand or loss arises solely due to (a) our negligence or (b) our breach of these Terms.
Without limiting other remedies, we may immediately remove you, warn other users of your actions, issue a warning, temporarily suspend, indefinitely suspend or terminate your access to the Marketplace if:
you breach these Terms or any terms incorporated by reference to these Terms;
we are unable to verify or authenticate any information you provide to us; or
we believe, at our sole discretion, that your actions may cause any loss or liability for you, our Users or us.
13.1 The Information may include personal data. You acknowledge and expressly agree that for the purposes of the Data Protection Act 1998, in respect of the Information we are a data controller.
13.2 You expressly agree to the following:
You must use the personal data contained in the Information which you have access to or which comes into your possession or control for requesting, offering or performance of the Services pursuant to a request by a Client via the Marketplace (or otherwise from us) and in accordance with any other instructions given by us.
You will comply with good IT and data security practices and will ensure that all technical and organisational measures are enforced to provide security of the personal data contained in the Information. We may visit your premises where personal data may be kept or processed, on reasonable notice and at a reasonable agreed time between the hours of 9.00a.m. and 5.30p.m. to satisfy ourselves that your procedures adequately comply with such practices.
You should only keep personal data contained in the Information at one address which should be the address notified to us at the date of your appointment or as otherwise agreed in writing with us from time to time.
You will on request assist us in complying with any "subject access requests" received from Clients and supply us with, where applicable, details of your own notification or registration of your data processing activities under the law or evidence that you are exempt from such notification or registration.
You must not use for your own advantage or for the advantage or any third party, or disclose to any third party, any personal data contained in the Information which comes into your possession unless this is necessary for the purpose for which you have been provided the same. You are not restricted from disclosing to a Court or other body having similar authority, or pursuant to Government or other regulations (if any) any personal data which you are compelled to disclose to such body unless professional privilege allows you not to disclose such personal data.
You acknowledge and agree that we may be required to disclose your personal data to applicable legal and regulatory authorities (including without limitation HMRC).
You expressly agree that in the event of any dispute between you and another user, in the first instance you will attempt to resolve the dispute directly with the user acting in good faith at all times. In the event that you are unable to resolve the dispute you agree to follow the Disputes and Resolution policy. You further acknowledge that PeoplePerHour will not be a party to any such dispute. PeoplePerHour will attempt to take the actions set forth in the Dispute Resolution Policy, but PeoplePerHour will not be obligated to take any other action or refrain from taking any other action toward resolving any such dispute. PeoplePerHour may, at its sole discretion, be required to, withhold or delay payment or continue to hold amounts in Escrow or make payment or release funds in Escrow, in the event of dispute between a Client and a Freelancer.
15.1 Assignment: You agree that these Terms and all incorporated agreements may be automatically assigned by us, in our sole discretion, to a third party in the event of a merger or acquisition or similar corporate transaction. You may not assign, license or sub-contract any of your rights or obligations under this User Agreement.
15.2 Your PeoplePerHour account (including feedback) and User ID may not be transferred or sold to another party without our prior written consent. If you are registering as a business entity, you represent that you have the authority to bind the entity to these Terms.
15.3 Law & Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of England and you hereby submit to the exclusive jurisdiction of the English courts.
This website ( website ) is owned and operated by PeoplePerHour, a trading name of PeoplePerHour Limited, a company incorporated in England, registered company number 06369697 ( PeoplePerHour ) whose contact details are on this website.
The terms "PeoplePerHour", "PeoplePerHour", "we", "us", "our" and "ours" when used in these Terms of Use mean PeoplePerHour Limited which includes subsidiaries, divisions, branches, affiliates or companies under common ownership or control of PeoplePerHour.
The terms "you", "your" and "yours" when used in these Website Terms of Use mean any user of this website.
Access to and use of this website and the information, materials, products and services available through this website are subject to all applicable laws and regulations and to these Terms of Use.
By accessing this website, you agree to these Terms of Use which form a legally binding agreement. If you do not agree, please exit this website.
These Terms of Use may be changed by us from time to time without specific notice to you. The latest Terms of Use will be posted on the website, and you should always review these Terms of Use prior to using the website to ensure that you have a current understanding of the Terms of Use under which you are permitted to access this website. If you cannot access the Terms of Use via the Internet, we can provide a copy of the most recent Terms of Use by e-mail upon request.
ACCESS TO THIS WEB SITE (OR PORTIONS THEREOF) AND THE USE OF INFORMATION, MATERIALS, PRODUCTS OR SERVICES PROVIDED THROUGH THIS WEB SITE (OR PORTIONS THEREOF), IS NOT INTENDED, AND IS PROHIBITED, WHERE SUCH ACCESS OR USE VIOLATES APPLICABLE LAWS OR REGULATIONS.
This website is a business and commercial site. As such, it is not intended for children or minors.
All references on this website to information, materials, products and services apply to information, materials, products and services available in the countries or jurisdictions specified with respect to such information only, unless otherwise stated. The purchase and sale of services on this website is subject to the PeoplePerHour Terms of Business.
Unless otherwise indicated, this website and its design, text, content, selection and arrangement of elements, organisation, graphics, design, compilation, magnetic translation, digital conversion and other matters related to this website (Elements) are protected under applicable copyrights, trademarks and other proprietary (including, but not limited to, intellectual property) rights and are the property of PeoplePerHour or are included with the permission of the rights owner and are protected pursuant to copyright and trademark laws.
The posting of any such Elements on this website does not constitute a waiver of any right in such Elements. You do not acquire ownership rights to any such Elements viewed through this website. Except as otherwise provided herein, none of these Elements may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our express prior written permission.
Permission is hereby granted to the extent necessary to lawfully access and use this website and/or information, materials, products and/or services available on it to display, download, archive and print in hard copy, portions of this website, provided you do not modify the Elements and that you retain any and all copyright and other proprietary notices contained in the Elements. This permission terminates automatically if you breach any of these Terms of Use.
The PeoplePerHour logo, all product names, all page headers, all custom graphics, all button icons, all trademarks, service marks and logos appearing on this website, unless otherwise noted, are service marks, trademarks and/or trade dress of PeoplePerHour (the "Marks"). All other trademarks, product names, company names, logos, service marks and/or trade dress mentioned, displayed, cited or otherwise indicated on the website are the property of their respective owners. You agree not to display or use the Marks in any manner without our prior written permission. You agree not to display or use trademarks, product names, company names, logos, service marks and/or trade dress of other owners without the prior written permission of such owners. The use or misuse of the Marks or other trademarks, product names, company names, logos, service marks and/or trade dress or any other materials contained herein, except as permitted herein, is expressly prohibited.
This website may contain links and/or advertisements to other websites maintained by us in addition to links to websites maintained by unrelated companies and persons ("third party website"). An advertisement of, or link to, a third party website does not mean that we approve, endorse or accept any responsibility for that third party website, its content or use, or the use of products and services made available through such third party website.
We are not responsible for the actions, content, accuracy, opinions expressed, privacy policies, products or services provided through these links or made available through these resources or appearing in such third party websites, nor for any damages or losses, directly or indirectly, caused or alleged to have been caused as a result of your use or reliance on such third party websites.
Such third party websites are not investigated, monitored or checked for accuracy, completeness or conformance with applicable laws and regulations by us. We do not make any representations whatsoever, or give any warranties of any kind, expressed, implied, or otherwise about any websites which you may access through this website, the content thereof, or the products and/or services made available through such websites. If you decide to leave our website and access these other websites, you do so at your own risk. All rules, policies (including privacy policies) and operating procedures of such websites will apply to you while on such websites.
Any link to this website without our written permission is prohibited. Notwithstanding authorisation to link to this website, linking to any page other than the home page is prohibited. Persons providing access to this website via link from another website are solely responsible for the content, accuracy, opinions expressed, privacy policies, products or services of, or available through, the source website and for any representations made or impressions created concerning PeoplePerHour or PeoplePerHour.
Authorisation by us to link to this website is given without assumption of any liability by us relating to such links, and we hereby disclaim any such liability. We reserve the right to withdraw any authorisation to link to this website at any time and for any reason.
Anyone providing access to, or information relating to this website, whether by link or otherwise, is responsible for bringing these Terms of Use to the attention of the person receiving such access or information. Failure to do so will not result in liability for us.
By agreeing to these Terms of Use, you acknowledge you have read and understood the terms of our Privacy Statement and that you agree with it.
With the exception of Personal Data, any communication or material you post or transmit to us over the Internet is, and will be treated as non-confidential and non-proprietary. Upon the transmission of any personal information to us, you expressly grant permission to us to disseminate and/or use such information for any lawful purpose as detailed in our Privacy Statement.
Posting or transmitting of any unlawful, threatening, libellous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence or violation of any law is strictly prohibited.
We reserve the right to monitor your communications with us whether by mail, voice, fax, e-mail or any other form of transmission for the purposes of quality control, security and other business needs.
Notwithstanding the foregoing, all personal data provided to us as a result of this website will be handled in accordance with our Privacy Statement.
THIS SITE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, PEOPLEPERHOUR, ITS AFFILIATES, SERVICE FREELANCER AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. WITHOUT LIMITING THE FOREGOING, PEOPLEPERHOUR, ITS AFFILIATES, SERVICE FREELANCER AND LICENSORS DO NOT REPRESENT OR WARRANT TO YOU OR YOUR COMPANY AND PEOPLEPERHOUR, ITS AFFILIATES, SERVICE FREELANCER AND LICENSORS HEREBY DISCLAIM (A) ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT; (B) WARRANTIES RELATING TO DELAYS, INTERRUPTIONS, ERRORS, OR OMISSIONS IN THE OPERATION OF THIS SITE OR ANY PART OF IT; (C) WARRANTIES RELATING TO THE TRANSMISSION OR DELIVERY OF THIS SITE OR ITS AVAILABILITY AT ANY PARTICULAR TIME OR LOCATION; (D) WARRANTIES RELATING TO THE USE, VALIDITY, ACCURACY, CURRENCY OR RELIABILITY OF, OR THE RESULTS OF THE USE OF THIS SITE OR ANY INFORMATION PUBLISHED ON THIS SITE; AND (E) WARRANTIES RELATING TO WEBSITES TO WHICH THIS SITE IS LINKED.
It is your responsibility to evaluate (or take professional advice on) the accuracy and completeness of all information, statements, opinions and other material on this website or any website with which it is linked.
Some jurisdictions do not allow the exclusion or disclaimer of certain warranties. Accordingly some of the above disclaimers may not apply to you. We do not seek to exclude or limit liability for fraudulent misrepresentation. Your statutory rights as a consumer, if any, are not affected hereby.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS WE, ON BEHALF OF OUR EMPLOYEES, AGENTS, SUPPLIERS, AND CONTRACTORS EXCLUDE LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE AND HOWSOEVER ARISING INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS CAUSED BY A VIRUS, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, CLAIMS OF THIRD PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR ANY WEBSITE WITH WHICH IT IS LINKED. YOU ASSUME TOTAL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY . EXCEPT IN THE CASE OF DEATH OR PERSONAL INJURY ARISING DIRECTLY FROM OUR NEGLIGENCE, THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND WHATSOEVER, WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER BASIS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, SO THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF PEOPLEPERHOUR, ITS AFFILIATES, SERVICE FREELANCER AND LICENSORS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED, SHALL NOT EXCEED £100. WE DO NOT SEEK TO EXCLUDE OR LIMIT LIABILITY FOR FRAUDULENT MISREPRESENTATION.
You agree to indemnify, release and hold us harmless as well as our officers, directors, agents, representatives and employees from any claim, liability, loss, expense or demand, including legal fees, related to your violation of these Terms of Use or your access or use of this website or any of the information, materials, products or services available through this website.
We reserve the right at any time and from time to time to modify, edit, delete, suspend or discontinue, temporarily or permanently this website (or any portion thereof) and/or the information, materials, products and/or services available through this website (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of this website.
These Terms of Use, together with the PeoplePerHour Terms of Business and the Privacy Statement contain the entire understanding between you and us with respect to this website and no representation, statement, inducement oral or written, not contained herein shall bind any party to these Terms. Our failure to enforce any provision of these Terms of Use shall not be deemed a waiver of such provision nor of the right to enforce such provision. If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions of these Terms of Use shall remain in full force and effect.
PeoplePerHour's failure at any time to require performance of any provision of these Terms of Use or to exercise any right provided for herein shall not be deemed a waiver of such provision or such right. All waivers must be in writing. Unless the written waiver contains an express statement to the contrary, no waiver by PeoplePerHour of any breach of any provision of these Terms of Use or of any right provided for herein shall be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Use.
The website is controlled by PeoplePerHour from its offices in England. Access to, or use of, this website or information, materials, products and/or services on this website may be prohibited by law in certain countries or jurisdictions. You are responsible for compliance with any applicable laws of the country from which you are accessing this website. We make no representation that the information contained herein is appropriate or available for use in other locations outside the United Kingdom.
You agree that the substantive laws of England and Wales shall govern any controversy or claim of whatever nature arising out of or relating to the use of this website, without regard to any conflict of laws provisions. All actions or proceedings arising out of or relating to these Terms of Use, their validity, performance, enforcement or breach, or the subject matter of these Terms of Use may be heard in the courts of England and Wales and you hereby irrevocably consent and submit yourself to the personal jurisdiction of said courts for all such purposes. Notwithstanding the foregoing, we retain the right to bring legal proceedings in any jurisdiction where we believe that breach of this agreement is taking place or originating.
If you have any questions regarding these Terms of Use or any other matter, you may contact on email at info (at) peopleperhour.com or by writing to us at the address shown on the Site under the 'Contact Us' page
This website ("website") is operated by PeoplePerHour, a trading name of People Per Hour Limited, a company incorporated in England, registered company number 06369697, whose registered address is 6 New Street Square London EC4A 3LX, United Kingdom,
The terms "PeoplePerHour" "PeoplePerHour " , "we", "us", "our" and "ours" when used in this Privacy Statement mean PeoplePerHour Limited which includes both subsidiaries, divisions, branches, affiliates or companies under the control of PeoplePerHour.
The terms "you", "your" and "yours" when used in this Privacy Statement mean any user of this website.
IMPORTANT: BY SUBMITTING PERSONAL DATA TO US AND/OR BY USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.
We are committed to the privacy and confidentiality of information provided by you to us. This Privacy Statement describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the website to the extent that such Personal Data is protected by applicable European data protection laws. The term "Personal Data" refers to personally identifiable information about you, such as your name, Job description, health related data, birthday, e-mail address or mailing address.
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you and the local data authority where required by law of the changes. We encourage you to check this page frequently.
You may choose to buy products or services using the website or receive additional information or services from us. When you purchase our products or request additional information, we request personal information about you such as your name, postal address, e-mail address, telephone number and payment details. We may also ask for demographic information to enable us to provide a personalised service to you. The information you provide is either manually or electronically stored in our databases. We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postcodes are received, we may use third party software to fix them.
We will use your Personal Data to fulfil your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by e-mail or post. When we ask you for Personal Data it may include the following purposes:
We may contact you occasionally to inform you of new products and services we will be providing;
We may send you regular updates on issues we think will be of interest to you;
We may send you requested information on our products and services;
We may use your Personal Data for marketing purposes and market research; and
We may use your Personal Data internally to administer this website and help us improve our services.
We hope you will be delighted with our products and services. However, if you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at the address given below with "Email Unsubscribe" in the subject heading.
If you also wish to be removed from our post marketing database, please let us know by e-mailing us at the address given below with "Mail Unsubscribe" in the subject heading or writing to us at the address given below.
In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website.
Our website contains Hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally - it simply enables us to compile statistics about the use of these Hyperlinks.
In order to collect the anonymous data described in the preceding paragraph, we may use temporary "cookies" that remain in the cookies file of your browser until the browser is closed.
Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information.
We may also perform IP lookups to determine which domain you are coming from (i.e.: aol.com, yourcompany.com) to more accurately gauge our users' demographics.
We do not share, sell or distribute your Personal Data with unrelated third parties, except as otherwise provided for in this Privacy Statement and under these limited circumstances:
In order to provide you with the information or products which you have requested, Personal Data may occasionally be transferred or shared with other companies within our group of companies or third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology or to handle mailings on our behalf.
We will keep your contact details on our database and may, from time to time, e-mail or post you information to make you aware of our other similar products and services which may be of interest to you. If you do not wish to receive e-mails or post from us for these purposes, please let us know by following the "unsubscribe" procedure set out above.
Where you have consented, we may also share your Personal Data with other companies within our group of companies or disclose your Personal Data to other businesses who may contact you about their products or services that may interest you.
We may share, transfer or disclose the information in our databases and server logs to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event. We will inform you of any such transfer or disclosure as required by law.
Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a charge up to the maximum as allowed by applicable law. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the addresses given below.
Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
This website may contain Hyperlinks to websites that are not operated by us. These Hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.
If you are visiting this website from a country other than the country in which our servers are located (currently the United States of America), the various communications will necessarily result in the transfer of information across international boundaries.
We may also transfer your Personal Data between our offices and third party processors which may be located worldwide. Where your Personal Data is transferred to a country outside the European Economic Area, we will ensure that recipients of your Personal Data agree to keep your Personal Data confidential and hold it securely in accordance with applicable data protection laws.
By visiting this website and communicating electronically with us, you consent to the processing and transfer of your Personal Data as set out in this Privacy Policy.
This Privacy Statement forms part of our website Terms of Business and the substantive laws of England and Wales govern any controversy or claim of whatever nature arising out of or relating to the use of this website, without regard to any conflict of laws provisions. All actions or proceedings arising out of or relating to this Privacy Statement, its validity, performance, enforcement or breach, or the subject matter of this Privacy Statement may be heard in the courts of England and Wales and you hereby irrevocably consent and submit yourself to the personal jurisdiction of said courts for all such purposes. Notwithstanding the foregoing, we retain the right to bring legal proceedings in any jurisdiction where we believe that breach of this agreement is taking place or originating.
We welcome comments about this Privacy Statement. If you have any questions about this Statement or any part of our service, you may contact us by e-mailing info (at) peopleperhour.com or by writing to us at the address shown on our Site under the 'Contact Us' section
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