Live chat operator

  • Posted:
  • Closed for Proposals
  • Remote
  • #78331
  • £6/hr(approx. $9/hr)
Tracy H.Phil H.Stephen R.Diane H.Abu Bakar Siddique K. + 39 others have already sent a proposal.
Tracy H.
Professional P.A and Customer Service Expert (Fully Freelance)
Top Endorsed
United Kingdom Worcester
Phil H.
Telsesales/telemarketing
United Kingdom Tadworth
Stephen R.
Business Development Professional
United Kingdom Leeds
Diane H.
Executive Virtual Assistant
United States Sterling Heights
Abu Bakar Siddique K.
Expert Statistican, programmer & writer
Top Endorsed
Bangladesh Dhaka
Glen G.
Marketing & Business Consultant, SEO Expert, Copywriter & Creative Writer
Top Endorsed
Philippines Manila
Algie P.
Virtual Assistant (VA) from the Philippines, General Admin task
Philippines Olongapo
Kelly S.
Deputy Team Leader
United Kingdom Newcastle upon Tyne
Asif R.
Web developer, SEO
United Kingdom London
Amor G.
Graphic designer
Philippines Magalang
Crismarie C.
Web Programmer/Developer
Philippines Davao
Tania F.
Admin | Web Research | Social Media Management
India Cochin
  • 0

Description

We are a software company looking for a live chat operator who can work at least 6 hours/day between 10:00AM and 11:00 PM EST.
We provide necessary information about our products and services, the operator will be answering sales questions about products, features and our services. Support questions should be redirected to our helpdesk.
This is a full-time remote job.

Clarification Board

  • Lawrence R.

    How many days a week are you looking for?

    Hi,
    I am looking for 5 days a week, Monday through Friday

  • Mark C.

    Thank you for the reply.

    What about my other queries as I am still considering on bidding

    My answer is "yes" for all

  • Christopher O.

    Hi Tatiana,

    I am running a call center in Manila, Philippines that deals with Chat support, sales and customer service. if i may interest you with our services i can provide and dedicate agent/s for your process if see fits. We also have dealth with other UK processes in the past catering to Telecommunication, lifestyle and Debt management. we are amenable to the hourly rates that also includes the use of Telco and voip if needed. Let me know if we have the basis to move forward on this process.

    Right Thanks!

    Chris

    Hi,

    Please place your bid

    Tatiana

  • Herma M.

    Hello Tatiana N,

    I'm interested in this job. I'm not an IT can I still apply or bid in this job? I'm from Manila, Philippines. I can work in your time zone. Is this a permanent job and what software will I use for the chat?

    Please reply.

    Best regards

    Hi,

    Thank you for your interest.
    We are looking for a person who can work full time on a long term position.

  • Mark C.

    Hi,
    I am in the UK but wouldn't have a problem with working those hours.

    Is this job a permanent 40 hours per week or is it just a temporary job?
    Also, is it a Monday - Friday role?

    I have some experience in this line of work and I'm very interested, although the your maximum pay might be a little bit lower than I would expect (especially taking out the commission)

    Hi,

    Unfortunately we cannot afford to pay more.

    Kind regards,
    Tatiana

  • Tania F.

    Hi Titiana,

    I would be interested to place my bid. I understand that I would have to deal with incoming chat messages. But it would be great, if you could please clarify how to invite visitors to chat.

    Thank you.

    Hello,

    Live chat software allows you to invite visitors who are browsing the website

  • Amor G.

    hi tatiana N,

    I am positive that I would be able to work with you on this project, I've got so much time to work as char operator. Do you have any software that needs to be installed in my computer to be able to do the job? can you provide any information about the job aside from the website that you gave like documents? thanks in advance

    AG

  • Mick C.

    Hi Titiana N.

    I am interested in this post, could you be more specific regarding your product/s. Would the operator need to be an I.T. specialist ? Would all calls be incoming? Regards MPC

    Hi,

    Thank you for your interest.
    You do not need to be an IT specialist, but if you do, it can be easier for you.
    There will be incoming chat messages as well as you will need to invite visitors to chat.
    Please find information on out products on our website www.avactis.com.

  • Joyce A.

    Alright.

  • Joyce A.

    Hello,

    Thanks for inviting me to work on this project!

    I am living in a completely different zone, so would only be available to work on your project, less than 6 hours a day (2 hours a day). I could work from 10am EST till midday of your time. Would you still be interested if I placed a bid?

    Kindly reply.

    Many thanks,

    Regards,

    Joyce A.

    Hello,

    2 hours will not be enough, unfortunately. Thanks for writing anyway.