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PPH Certified
Self Certified
About Me
Dear Sir,
This is Zahid Wakil Rao & I am Microsoft CRM Technical Consultant at The CRM Solutions (Pvt) Ltd. Just to introduce ourselves we are a established company that provides services in the area of Microsoft Dynamics CRM. As you already know Microsoft CRM is a line of integrated, adaptable business management solution that enables you and your people to make business decisions with greater confidence. We offer a wide variety of services to clients for Microsoft CRM including:
o Installation & Deployment (On-Premise IFD) ( CRM 3.0 4.0 CRM 2011)
o Infrastructure & Needs Analysis
o Customizations (C#, JavaScript) On premise, Online & Partner Hosted
o Integration with SharePoint & Silverlight
o Integration with websites (WebServices, Plug-ins, Callouts, APIs)
o Microsoft CRM Accelerators
o Data Migration (Sugar CRM, Salesforce, Vtiger etc)
o Reports & Dashboards
o Automated & Customized Workflow Development
o Advanced Find , Views & Queue Setup
o Other Ease of Use Configurations
o Microsoft CRM Support
As a Microsoft Accredited Business Management Solutions Specialist we offer the highest levels of technical expertise to companies so they can gain best out of their system. Our principle objective is to facilitate our customers progress & growth in their respective business areas. In order to achieve this objective, we keenly understand our customers needs and requirements. We have done Microsoft CRM Implementations for our clients in diversified domains which include:
o Physical and Online Retail business.
o Business Advisory Services.
o Business Lines of Credit.
o Insurance Services.
o CRM Consultancy.
o Manufacturing.
o Real Estate.
o Education.
o Sports.
Apart from Microsoft CRM we offer other services as well like:
o Web Development using Dot Net Framework (2.0, 3.5) C#
o CMS (DNN, Umbraco, Drupal, Wordpress, Joomla)
o Microsoft SharePoint Design & Development
o Splendid CRM
o Sugar CRM
o Vtiger CRM
We are more active on 'oDesk' and 'Elance' all the jobs that we have got there are for Microsoft Dynamics CRM - Total 18 please check our ratings and reviews at these websites
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Hourly Rate: GBP 30
If you need more information about Microsoft CRM or references of our USA, Canada, Europe & Australian based clients please do not hesitate to contact us.
Areas covered: Worldwide
Company name: The CRM Solutions (Pvt) Ltd.
Skills
PPH Certified
Self Certified
Job Reviews on PPH
Work Experience
Current (1st February 2009 to Date) (Permanent)
Working at The CRM Solutions (Pvt) Ltd, Lahore, Pakistan as Microsoft CRM Technical Consultant / Microsoft CRM Business Development Manager.
Job responsibilities being:
* To provide Microsoft CRM 4.0 / Microsoft SharePoint implementation, installation, configuration & customization (CRM Online) using Microsoft .Net (C#) and JavaScript.
* To visit client sites for initial infrastructure analysis & documentation.
* To provide consultancy & support to ongoing projects and to provide in-depth analysis on design, discovery and technical modules.
* To provide installation and audit for third party CRM Add-on products like C360 & SalesCentric.
* To provide add-on solutions for CRM 4.0 like Microsoft CRM Accelerators which includes eService, Event Management, Extended Sales Forecasting etc.
* To provide technical assistance and support to ensure that implementations run smoothly and that any issues are swiftly and professionally dealt with.
* To build prototypes in Microsoft VPC 2007 with customizations to give team members and clients general overview and working environment of Microsoft CRM 4.0
* To provide application performance tuning, support during customer acceptance testing, technical advice on installation and set-up of Microsoft Dynamics CRM / Microsoft SharePoint with ongoing support.
* To gather requirements for initial development, documentation design, testing & deployment that at times included data migration.
* To assist in data conversion process and validation of converted data, of completing document application requirements & technical specifications.
Previous (4th August 2008 to 16th January) (Contract)
Worked at Aspective Ltd, A Vodafone Company, Staines, UK as Microsoft CRM Technical Consultant.
Job responsibilities being:
* To provide Microsoft CRM 4.0 installation, configuration & environment audits.
* To visit client sites for initial infrastructure analysis & documentation.
* To provide consultancy and support to ongoing projects and to provide in-depth analysis on design, discovery and technical modules.
* To provide installation and audit for third party CRM Add-on products like C360 and SalesCentric.
* Installed & tested add-on solutions for CRM 4.0 like Microsoft CRM Accelerators which includes eService, Event Management & Extended Sales Forecasting
* To provide technical assistance and support to ensure that implementations run smoothly and that any issues are swiftly and professionally dealt with.
* To build prototypes in VMWare with customizations to give team members and clients general overview and working environment of Microsoft CRM 4.0
* To provide application performance tuning, support during customer acceptance testing, technical advice on installation and set-up of Microsoft Dynamics CRM 4.0 with ongoing support.
* To gather requirements for initial development, documentation design, test & deployment.
Previous (25th February 2008 to 25th July 2008) (Permanent)
Worked at The CRM Business, Sheffield, UK as Microsoft CRM Support Engineer.
Job responsibilities being:
* To provided Microsoft Dynamics CRM 4.0 installation, configuration & environment audits.
* To provide Upgrade from Microsoft Dynamics CRM 3.0 to 4.0 on Servers and Clients machines.
* To provide onsite and remote technical support and assistance for clients running Microsoft Dynamics CRM 3.0 & 4.0
* Deployment of Microsoft Dynamics CRM 4.0 with Microsoft Exchange Server and Microsoft Outlook (2003 & 2007)
* To provide technical support remotely, on phone and via email.
* To gather requirements for initial development, documentation design, testing & deployment.
* To build prototypes on Microsoft VPC 2007 with customizations to give clients general overview of Microsoft CRM 4.0
* To maintain complete CRM accessibility within our company and to facilitate clients with high quality of services and support.
Education
Masters in Business Administration,
Major (Strategic Marketing)
Manchester Metropolitan University
Manchester, UK
Masters in Computer Science,
Major (Technology Management)
IQRA University
Karachi, Pakistan
April 2001 to October 2003
PGD in Business Administration,
London School of Management
London, UK
September 2004 to July 2005
Bachelors in Commerce,
Karachi University
Karachi, Pakistan
January 1998 - January 2000
September 2006 to September 2007
Major (Strategic Marketing)
Manchester Metropolitan University
Manchester, UK
Masters in Computer Science,
Major (Technology Management)
IQRA University
Karachi, Pakistan
April 2001 to October 2003
PGD in Business Administration,
London School of Management
London, UK
September 2004 to July 2005
Bachelors in Commerce,
Karachi University
Karachi, Pakistan
January 1998 - January 2000
September 2006 to September 2007
