Testing and technical support on UK’s largest freelance website: (www.peopleperhour.com).

My everyday role includes:-
• Liaising with customers, providing them with support and eventually onsite customer support and servicing.
• Liaising with the technical team (on-site and off-shore) to contribute to software testing and technical developments.
• CSS development support for offshore-developers.
• Troubleshooting and correcting technical issues during development.
• Attending functional specification reviews to provide estimated testing time lines and feedback on up coming developments.
• Improving site usability and interface.
• Designing graphics, website mock-up and wireframe.
• Defining, raising and testing requirements for fixes and enhancements.