About Me
I can provide a comprehensive administrative back up office support. I can carry out tasks such as data research, data entry in spreadsheets or databases. I can also provide a typing support along with audio transcription. I can be relied upon to carry out my tasks to a high attention to detail, with a good turn around time.
Personally, I am a confident, enthusiastic, hard working individual who is self motivated and dedicated to my tasks. I am able to work with large volumes of work to strict deadlines, targets or pressures whilst remaining calm and ensuring jobs get done. I am a methodical individual, and complete all my deadlines to a high degree with high attention to detail. I am flexible and adaptable to change, I am a well spoken, well presented and a tidy individual who comes across as friendly and approachable and will go out of my way to help others and take rewards from knowing I have given one hundred percent and my best to the job. I have a good sense of humour and make friends easily, I treat everyone fairly and with the same respect that I myself expect to be treated with.
Areas covered: South Wales
Skills
Job Reviews on PPH
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Work Experience
I have more than 5 years experience of working in an office environment, providing office support. Covering aspects such as typing, audio typing, database maintenance.
I have a high standard of education with 10 GCSE\'s, and three A levels . I also hold an RSA stage I and II in Computer Literacy and Information Technology and am always looking to progress further. I have good written and verbal communication skills and have a polite and professional telephone manor.
I am confidently able to use a wide range of computer packages such as Word, Office and Excel. I am also experienced in using the internet and email. I am also experienced in the CIS (Customer Information System) which is also used by the Department of Work and Pensions.
In my previous position as a clerical officer I would provide administrative support for the housing officers and managers which would include typing support, booking meeting rooms, maintaining appointment diaries/visiting schedules and producing reports.
While working within these offices I have been presented with large volumes of confidential material of varying formats which would include both corporate and customer personal details, I always treat this information with the utmost care, ensuring confidentiality and a sensitive approach.
Working as a benefits assistant meant that I had to be organized with my time, and workload, able to work efficiently with large volumes of work daily while working to not only personal targets but departmental performance indicators as well. Working as part of a team within housing benefits was crucial, there were sometimes legislation and organisation changes and it was invaluable that I worked as a team member, being able to be relied upon and a support for other colleagues.
In my current position I have developed on my existing skills, I liaise with contractors, other internal departments and outside organisations. I provide a background support for the department in terms of typing, mail, and retrieving information from the databases.
I have attended many training projects within my previous jobs and I am always open minded in my approach and am willing to learn new skills.
I would welcome this opportunity to develop on my existing skills and acquire new ones.

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