Work Experience
I have an experience in the financial sector for 7+ years in various departments of the bank viz sales and customer services and corporate banking and international banking. This coupled with the Post graduate degree in ECONOMICS has provided myself with the knowledge of managing the business and key aspects of financial market effectively.I have the relevant experience in the customer interface sales environment( both in person and over telephone) in retail ,compliance ,financial planning and corporate environment in the CRM environment and possess the exceptional interpersonal communication skills,problem solving skills and advanced PC skills . I have the experience of working for high net worth customers.I am aspiring to work in a competitive and dynamic organisation wherein i can utilise my skills and can further enhance them.
Education
o Training in Fraud and Money Laundering Procedures.
o Training in Customer Complaints handling and Regulatory requirements .
o Training in MS-Office skills (Excel)
o Training for Trade Services ( UCP500 / URC 522)
o Training in CRMS •Customer Related Management Survey- proactive management of customer information and relationship. Managing Customer portfolio with the bank, his complaints and his possible cash management.
o Training in Compliance and Data Protection.
PROFESSIO

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