I specialise in offering freelance marketing services as well as many of the general virtual assistant tasks listed at the bottom of the page.

Experience:
Lloyds TSB
Assistant Campaign Manager – Credit Card Marketing

-Managed the whole portfolio of credit card marketing literature used for existing customers
- Ensured the plastic schedule (credit card mailing pack content) was up to date and dealt with any problems or queries occurring.
- Looked after the accuracy of base stationery. This included making amendments to achieve a better customer communication.
- Managed stock used for new and existing customers across the whole of the portfolio.
- Built beneficial working relationships with the agency, Xerox and supplier management.
- Assisted with ad hoc projects according to the requirements of the other team members.


Lloyds TSB Insurance
Assistant Marketing Communications Manager

- Managed and implemented the literature changes for a multi-million pound product. Delivered successfully and on time.
- Assisted with the writing of briefs for direct mail packs.
- Gained a broad understanding of the processes of print by taking personal responsibility for managing literature reprints needing significant amendments.
- Personally managed the creation of a cross-sell insert for Lloyds TSB’s home insurance customers. From initial brief to receiving creative, presenting to stakeholders and organising insertion.
- Worked closely with creative agencies and artwork houses.
- Succeeded in completing a Competitor Communications Review for 8 competitors - in short timescales. For the first time ever, LTSBI had a thorough view of all competitor marketing activity in all distribution channels together with market information on advertising spend by channel - forming bedrock for their brand review.
- Established and managed quarterly brand monitoring process, producing a report distributed across the marketing department.
- Monitored and fed back results on directory performance for business insurance.
- Attended The IDM Absolute Essentials of Direct & Interactive Marketing course.

West Point Distributors Limited, Cheddar (work placement)

- Responsible for the selection and despatch of appropriate brochures to current and potential customers.
- Liaised with sales staff in order to gain information on customer requirements.
- At the end of the placement I was rated on 13 aspects of transferable skills and general performance such as teamwork, adaptability and reliability. In all aspects I was rated at either 'Excellent at all times' or 'Very high standard'.

Education and Training:
- BA (Hons) Marketing.
- The Institute of Direct Marketing's "Absolute Essentials of Direct and Interactive Marketing."
- Advanced GNVQ in Business.
- OCR Information Technology Level 3
- 10 GCSEs (Grades A to C).

References available on request:
No