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PPH Certified
Self Certified
About Me
Help offered with:
* user manuals - on-line help, hardcopy manuals, tipsheets, and training aids;
* usability & accessibility testing - testing protocols based on requirements, gap analysis vs standards;
* specification writing - user requirements, system requirements, functional requirements;
* ISO [Link Removed] - your own quality system documented or using ISO9001 quality manual templates;
* Policies & Procedures - experience with Health & Safety in particular
Free quotes & sample pages offered to give you confidence in what I can do.
Areas covered: South West
Skills
PPH Certified
Self Certified
Job Reviews on PPH
Work Experience
Technical communicator with over 20 years experience supporting end-users in facilities and project management departments of a global pharmaceutical company. Quick to learn new technologies and enjoys communicating that knowledge using talent for written, visual and web media. Able to plan and implement change as leader or member of a formal project team or act more informally in a consultative role.
Oct 2009
Crawford Scientific
Early Adopter Manual and System Manual for Pilot Phase
(Matthew, this form only allows me to send an extract of the manual, but I trust that you\'ll recognise it). Thanks
Matthew McGowan
Quality of work produced was excellent and the end product exceeded our expectations. The end user manual had a professional look and feel, akin to something we expect from a Graphic Designer. The subject matter was well written, concise and easy to understand. Paul was communicative, easy to work with, timely and professional throughout the project. We will certainly use Paul for future work and we are happy to recommend his services to anyone else.
Education
Post Graduate Diploma, Technical Communication 2005-07
SHEFFIELD HALLAM UNIVERSITY, City Campus, Sheffield
BA (Hons) Fine Art Sculpture (2:2) 1979-82
NORWICH SCHOOL OF ART, St George Street, Norwich
4 GCE A Levels: 1970-76
Maths (Pure & Applied), Physics, Art
7 GCE O Levels:
STANBOROUGH SCHOOL, Lemsford Lane, Welwyn Garden City
___________________________________________
Training (External)
Project Risk Analysis & Management - SPRING/PM Professional Learning 2002
Lotus Notes r5 Developer - SPRING 2002
Facility Center Property Portfolio - Peregrine Systems Ltd 1999
ORACLE7 Administration - ORACLE Education 1998
ORACLE7 Backup and Recovery - ORACLE Education
ORACLE SQL & PL/SQL Essentials - ORACLE Education
Information Mapping - TMS Information Solutions Ltd 1998
Primavera Project Planner (P3) & Expedition - ForgeTrack Ltd 1994
Stock Recording and Control Systems - Institute of Purchasing & Supply 1989
Computers in Purchasing & Supply - Institute of Purchasing & Supply
___________________________________________
Training (Internal)
Includes: User-Centred Analysis and Conceptual Design; Practical Usability Testing;
Project Management; Accelerating Implementation (APEX methodology); Computer System Validation; Negotiating & Influencing for Results; Consulting Skills.
SHEFFIELD HALLAM UNIVERSITY, City Campus, Sheffield
BA (Hons) Fine Art Sculpture (2:2) 1979-82
NORWICH SCHOOL OF ART, St George Street, Norwich
4 GCE A Levels: 1970-76
Maths (Pure & Applied), Physics, Art
7 GCE O Levels:
STANBOROUGH SCHOOL, Lemsford Lane, Welwyn Garden City
___________________________________________
Training (External)
Project Risk Analysis & Management - SPRING/PM Professional Learning 2002
Lotus Notes r5 Developer - SPRING 2002
Facility Center Property Portfolio - Peregrine Systems Ltd 1999
ORACLE7 Administration - ORACLE Education 1998
ORACLE7 Backup and Recovery - ORACLE Education
ORACLE SQL & PL/SQL Essentials - ORACLE Education
Information Mapping - TMS Information Solutions Ltd 1998
Primavera Project Planner (P3) & Expedition - ForgeTrack Ltd 1994
Stock Recording and Control Systems - Institute of Purchasing & Supply 1989
Computers in Purchasing & Supply - Institute of Purchasing & Supply
___________________________________________
Training (Internal)
Includes: User-Centred Analysis and Conceptual Design; Practical Usability Testing;
Project Management; Accelerating Implementation (APEX methodology); Computer System Validation; Negotiating & Influencing for Results; Consulting Skills.
